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Timeshare "Exit" Companies

billsanders

TUG Member
Joined
Apr 14, 2007
Messages
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Location
Randolph, New Jersey
When I was interested in getting out of our timeshare contract with Royal Resorts (the subject of another post) I investigated one of the nationally advertised timeshare "exit" companies. As an attorney, I was wondering what the "deal" was; that is, how were these folks going to get us out of our timeshare contracts. Most of the timeshare resorts are not in the US and are not owned by American individuals or companies. The written timeshare agreements usually have a clause that says that the laws of the location of the resort apply....thus leaving most buyers/renters/owners with no resort to the substantive or procedural protections available under American law...such as through the Consumer Fraud Act in New Jersey. When I called the toll-free numbers, the folks who responded gave out little or no information as to "how" or "why" they were able to achieve results...which is understandable seeing as how they are in business and why would they "give" anything away? However, the up front payments that some demand are several thousands of dollars. At least one timeshare seller has fought back against some of the "exit teams" and had some success: https://www.prnewswire.com/news-rel...n-efforts-to-protect-customers-300846745.html . Some other of the "exit teams" advertise that they will not charge a fee unless they are successful in canceling your timeshare contract. My advice is to be very careful in dealing with the "exit teams", whichever one you choose.
 

CalGalTraveler

TUG Review Crew: Veteran
TUG Member
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Dec 21, 2014
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Location
California
Resorts Owned
HGVC, MVC Vistana
There have been several threads developed recently on Deedbacks by @TUGBrian and TS laws by states in the Buying Forum which offers helpful legal information (but not legal advice) compiled by lawyers such as @Grammarhero and @Fredflintstone. This invaluable information enables TS consumers to understand what the process could entail and avoid having to pay an exit company for the the same action a consumer can take for free.

www.ResponsibleExit.com

Timeshare law by state sticky

 

AwayWeGo

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
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Location
McLean (Fairfax County), Virginia, USA.
Resorts Owned
Grandview At Las Vegas

[triennial - points]
I have disdain for the full-price timeshare sellers as well as for the fast-talking radio-advertising timeshare exit hornswogglers.

Bad as the high-pressure, truth-stretching, psychologically manipulative full-price timeshare sellers are, to me the timeshare exit bamboozlers are even worse.

( Just my 2¢. )

Full Disclosure: We bought all our timeshares resale. When we no longer wanted them, we sold them or gave them away. Thus we have not dealt with any full-freight timeshare sellers (except to say No Thanks before collecting sales-pitch freebies), & we have not dealt with any timeshare exit people. That does not disqualify us from having opinions about full-freight timeshare sellers or fast-talking timeshare exit people.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​
 

Fredflintstone

TUG Member
Joined
Jul 15, 2018
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2,541
Resorts Owned
Rent only
When I was interested in getting out of our timeshare contract with Royal Resorts (the subject of another post) I investigated one of the nationally advertised timeshare "exit" companies. As an attorney, I was wondering what the "deal" was; that is, how were these folks going to get us out of our timeshare contracts. Most of the timeshare resorts are not in the US and are not owned by American individuals or companies. The written timeshare agreements usually have a clause that says that the laws of the location of the resort apply....thus leaving most buyers/renters/owners with no resort to the substantive or procedural protections available under American law...such as through the Consumer Fraud Act in New Jersey. When I called the toll-free numbers, the folks who responded gave out little or no information as to "how" or "why" they were able to achieve results...which is understandable seeing as how they are in business and why would they "give" anything away? However, the up front payments that some demand are several thousands of dollars. At least one timeshare seller has fought back against some of the "exit teams" and had some success: https://www.prnewswire.com/news-rel...n-efforts-to-protect-customers-300846745.html . Some other of the "exit teams" advertise that they will not charge a fee unless they are successful in canceling your timeshare contract. My advice is to be very careful in dealing with the "exit teams", whichever one you choose.

IMO, The only enduring part I see from the rise of Exit companies is that it helped pressure resorts/developers to develop deedback programs as an avenue to get out if your life situation changes. I applaud those resorts/developers for having deed back programs. In my mind, it’s the right thing to do.

I certainly agree with your thesis by advising caution when dealing with these Exit firms. Do your own research, garner legal advice if needed and you will find options to move on. Most times, reselling or negotiating a deedback with your resort will solve the problem with little to no cost.

If you research, you will find developers/resorts fighting back with these Exit firms through litigation. It appears litigation between developers and Exit firms is on the rise. Here are just some notables:









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