Testing the Max Exchange between DRI and HGVC

[HuskerATL]

So, I had a friend pull up the availability at Tuscany Village for December in The Club with HGV Max and then I pulled up the same thing on the HGVC Legacy side and here are the differences. Interestingly, on The Club side, they have 7 night availability for studios but none in HGVC. They only have studios and 1 bedroom so no 2 or 3 bedrooms. So, they do not match but the opposite of what I thought. I thought the DRI side would have less but it appears they have more so either HGVClub with HGV Max owners have exchanged into DRI or HGV has dumped some unsold inventory into DRI...or something else.

 

[GT75]

It still could be like RCI where the inventory on HGVC is pulled and deposited into HGV Max.

 

[HuskerATL]

I will add The Club ones larger:

 

[LEMONLEE]

So you're seeing more availability in an HGVC resort for DRI owners who have bought into HVC Max than for a regular HGVC owner (who did not buy into Max)?

 

[HuskerATL]

So you're seeing more availability in an HGVC resort for DRI owners who have bought into HVC Max than for a regular HGVC owner (who did not buy into Max)?

for studios. There is more availability for 1 beds on the HGVC side. There is no availability for 2 bed on the DRI side but there is on the HGV side neither have 3 beds.

 

[LEMONLEE]

Thanks for the clarification. In that case, it kind of makes sense to me that they would push the studios over to incent the DRI owners with Max to buy into HGVC. Why waste a 1 or 2 bedroom when a studio would do.

 

[HuskerATL]

I think it would be worth testing more to see the differences though. This was a very limited example of Tuscany Village in December but it surprised me that there were more studios available, including week long ones, than in HGVC.

 

[GT75]

I do agree that it was too small a test but to me, it seems obvious that they aren't the same. Now, what is the reason for the difference?

 

[drucifer]

I think it would be worth testing more to see the differences though. This was a very limited example of Tuscany Village in December but it surprised me that there were more studios available, including week long ones, than in HGVC.

Weird. I also have to wonder if this is intentional "yield management" or if it's just the lousy IT infrastructure that HGVC seems to struggle with.

 

[GT75]

lousy IT infrastructure that HGVC seems to struggle with.

The one thing that HGV IT hasn't messed up (that I know of) is inventory control. That is super important. Somehow, I expect that this is by design for whatever reason.

 

[HuskerATL]

I just wonder if they can dump unsold inventory into Max, like they do into Hilton. I am not sure how many people buy studios at Tuscany.

 

[T_R_Oglodyte]

I just wonder if they can dump unsold inventory into Max, like they do into Hilton. I am not sure how many people buy studios at Tuscany.

It it's developer inventory, I imagine they can do what they want.

Developers have long placed unsold inventory with RCI/II/other exchange company to drive traffic to the resort to feed the sales floor. Developers liked that because it often easier to sell product to someone who already owns a timeshare. It seems plausible to me that Hilton might put some of their inventory in Max to drive traffic.

What would be interesting is if some of that inventory showed up for (nee DRI) Club owners who have not joined Max. The DRI system did show availability for some properties that weren't timeshares but for which DRI apparently obtained inventory. If a non-HGVMax owner can also call up inventory for Tuscany Village, then that suggests Hilton is putting unsold inventory in the HGV Club without going through the Max portal.

 

[HuskerATL]

That needs to be the next test. We need a non-Max DRI owner to check. There is availability in RCI.

 

[dioxide45]

I just wonder if they can dump unsold inventory into Max, like they do into Hilton. I am not sure how many people buy studios at Tuscany.

Quite often when rolling out a new program, they want owners to be able to see and access inventory. They don't want a lot of complaints. So as you mention, it is very possible they are seeing inventory into HGV Max. Could be unsold inventory or inventory they forecast will make it into Max anyway. I would think studios in Orlando are not all that popular?

 

[T_R_Oglodyte]

That needs to be the next test. We need a non-Max DRI owner to check. There is availability in RCI.

If they put the inventory in Destination Exchange, it would be available to anyone on the ex-DRI side of the portal. And if the inventory is in Destination Exchange, the 6-month before check-in stipulation wouldn't apply, either.

 

[HuskerATL]

Quite often when rolling out a new program, they want owners to be able to see and access inventory. They don't want a lot of complaints. So as you mention, it is very possible they are seeing inventory into HGV Max. Could be unsold inventory or inventory they forecast will make it into Max anyway. I would think studios in Orlando are not all that popular?

Studios probably get used the most as part of a lock out versus by itself but I am sure some get used. A lot of families go there though...so they need bigger space.

 

[HuskerATL]

If they put the inventory in Destination Exchange, it would be available to anyone on the ex-DRI side of the portal. And if the inventory is in Destination Exchange, the 6-month before check-in stipulation wouldn't apply, either.

I am not sure HGVC/HC properties are in DeX though.

 

[escanoe]

I am not sure HGVC/HC properties are in DeX though.

Any that are could have gotten in there through RCI.

 

[HuskerATL]

Any that are could have gotten in there through RCI.

here are the properties but I am not sure how much this changes, https://cmsprod.diamondresorts.com/sites/default/files/destination-xchange-guide_1.pdf

 

[mjc775]

That needs to be the next test. We need a non-Max DRI owner to check. There is availability in RCI.

View attachment 83856

Here ya go. I'm a DRI US Collection owner without Max. No availability from Dec 1-15 at Tuscany, but availability at other resorts.

I often take advantage of the Loyalty Accommodation Upgrade, so I could upgrade from a Studio to 1BR for $20/night - assuming 1BRs were available. They may be limiting 1 BRs to prevent using the LAU.

 

[dioxide45]

here are the properties but I am not sure how much this changes, https://cmsprod.diamondresorts.com/sites/default/files/destination-xchange-guide_1.pdf

Does anyone have the exchange guide for THE Club?

 

[HuskerATL]

Here ya go. I'm a DRI US Collection owner without Max. No availability from Dec 1-15.

I often take advantage of the Loyalty Accommodation Upgrade, so I could upgrade from a Studio to 1BR for $20/night - assuming 1BRs were available. They may be limiting 1 BRs to prevent using the LAU.

Thank you. Did you type that in or is it in the system?

 

[HuskerATL]

Does anyone have the exchange guide for THE Club?

Here is The Club Max guide

 

[HuskerATL]

Does anyone have the exchange guide for THE Club?

Here is 2022_2023 The Club guide

 

[dioxide45]

Here is The Club Max guide

So it would seem that they modified THE Club exchange procedures for HGV Max and that HGV Max is really run through THE Club point exchange system. Perhaps that would explain why there is more HVC in Max, because leftover inventory in THE Club is mostly DRI stuff. HGVC inventory can't get into THE Club unless HGV puts it there or an HGV Max member books something through THE Club.