Technical error looking up Marriott reservation?

[sjsharkie]

Anyone else receiving this message when trying to lookup a MVCI reservation via the Marriott website? Wondering if it is me or my browser or the website?
Reservation is valid because when I enter an invalid reservation, it returns a different error.

We're experiencing a technical issue. Sorry for the inconvenience. Please try again later.

 

[Hindsite]

Yes can happen on the Bonvoy site, not often but occasionally.

 

[sjsharkie]

It has been happening since yesterday evening through this morning. So not sure if it is me or if it is the site.

 

[pspercy]

It has been happening since yesterday evening through this morning. So not sure if it is me or if it is the site.

OK here, both Bonvoy and MVCI sites.
Using iPad and Safari browser.
Good luck

 

[jwalk03]

Try using the app instead of the website and see if it works for you that way.

 

[DeniseM]

It happens all the time...

 

[Huskerpaul]

Try using the app instead of the website and see if it works for you that way.

This is the way. Use the ap to select "Trips". At the top you will see - "Missing an upcoming stay?" Select that and you should be able to easily add the reservation.

 

[dioxide45]

I can't look up II reservations on the Bonvoy website. Always get an error.

 

[jwalk03]

I can't look up II reservations on the Bonvoy website. Always get an error.

Try and do it from a private browser (or different computer) where you are not logged into your marriott account.

I have the same problem anytime I use the browser when I am logged in or even if my bonvoy account is just saved in that browser and I am not logged in. But if I do it from a separate browser or computer when I have not logged into Bonvoy suddenly I no longer get the error message when I look up an Interval reservation.