- Joined
- Jun 6, 2005
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- 4,657
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I just got a letter from my car insurance company saying that they would be sending a check (not huge, but not nothing either) as a rebate. The letter of explanation was that, during this season of our collective misery (my wording), there are fewer cars on the road and thus fewer accidents. Thus, they feel they can return some of my payment.
I know you can be cynical about their motivation, but, if this helps build their brand loyalty, it works. Treat your customers well.
I know you can be cynical about their motivation, but, if this helps build their brand loyalty, it works. Treat your customers well.