if it is connected to autopay, it won't let you delete it. When they switched the payment system I got a notice that my payment was overdue so I manually paid it, then 2 days later they took out the auto pay. When I called they said there was nothing due til Oct so no payment would come out in Sept. Guess what...they took out Sept payment. I will have to call again and I think I will stop the autopsy and let the system catch up to the payments