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SellMyTimeshareNow

RX8

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@VicB And they want to charge you $2800 for the timeshare ad, an ad that is lost in the mass of other over priced timeshares on their website. I think it was @dioxide45 who mentioned that it may not be legal for them to provide advice on timeshare values since they are not brokers/agents but they are doing it in writing and doing it at unrealistic prices. They want people to believe that their timeshare is worth thousands because they know that many people wouldn’t pay $2800 if they knew the truth.
 

dioxide45

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Do not list or sell with SMTN. They simply take a listing fee. There is no way you can sell Abound Trust Points for $7-$10. They tell you that because it sounds a lot better than the $3 you can make selling them on Redweek.com. Why would someone pay $7 on SMTN when they can buy them for $3 on Redweek?
 

HudsHut

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Look at Redweek.com for comps and to list.

there are 8 ODD and 5 EVEN year listings for sale.
Marriott's Ko Olina, Mountain View, odd year : asking prices range from 3500 - 8500. You can see that a 3500 listing is grayed out, indicating it has sold.


DO NOT SIGN WITH SELL MY TIMESHARE NOW.
 

Fido Chuckwagon

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You can see that a 3500 listing is grayed out, indicating it has sold.
Important to also note that it was merely listed at $3,500, and may, in fact, have sold or less.
 

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SLBrooklyn

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Has anyone any info about this company? They pop up in all searches.
I am having an issue with them that I am taking to small claims court in Virginia. I listed two timeshares with them. One of them was sold by me privately for the price listed on their website. According to their contract they are supposed to refund me the price I paid. I notified them promptly, with exhibits, but I could not get their attention until I sued. Once I got their attention, they wanted me to sign a broad NDA which would be inappropriate because there would be no consideration for the NDA. They nonetheless keep sending me the NDA on a daily basis. Included in the NDA is an agreement not to comment (privately or publicly) about them or "disparage" them. It does appear that most of their disgruntled customers are folks who are simply unhappy with the quality of their services, and if those folks are given a refund it's discretionary not mandatory so I could see asking those folks for an NDA. But my refund is not discretionary and not sending it back to me is a violation of their own contract. I will periodically update people on the progress of the suit.

I have a related question for the community about this. I have a "legacy timeshare" which is a real estate interest in Louisiana. It's a standalone, not part of network. If smtn is not registered with the Louisiana Timeshare Board, are they even allowed to hold out my timeshare for sale? It seems like a close question for me. Any gurus here?
 
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dioxide45

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I have a related question for the community about this. I have a "legacy timeshare" which is a real estate interest in Louisiana. It's a standalone, not part of network. If smtn is not registered with the Louisiana Timeshare Board, are they even allowed to hold out my timeshare for sale? It seems like a close question for me. Any gurus here?
There really isn't such a thing as a timeshare board. In some cases they may need to be licensed real estate agents. SMTN is just a listing service. Your contract likely indicates they are listing your timeshare for sale. They provide no real real estate services.
 

VacationForever

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I am having an issue with them that I am taking to small claims court in Virginia. I listed two timeshares with them. One of them was sold by me privately for the price listed on their website. According to their contract they are supposed to refund me the price I paid. I notified them promptly, with exhibits, but I could not get their attention until I sued. Once I got their attention, they wanted me to sign a broad NDA which would be inappropriate because there would be no consideration for the NDA. They nonetheless keep sending me the NDA on a daily basis. Included in the NDA is an agreement not to comment (privately or publicly) about them or "disparage" them. It does appear that most of their disgruntled customers are folks who are simply unhappy with the quality of their services, and if those folks are given a refund it's discretionary not mandatory so I could see asking those folks for an NDA. But my refund is not discretionary and not sending it back to me is a violation of their own contract. I will periodically update people on the progress of the suit.

I have a related question for the community about this. I have a "legacy timeshare" which is a real estate interest in Louisiana. It's a standalone, not part of network. If smtn is not registered with the Louisiana Timeshare Board, are they even allowed to hold out my timeshare for sale? It seems like a close question for me. Any gurus here?
I am confused. You paid and listed your timeshare on their site. What is it that you are expecting refund for?
 

LannyPC

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I am confused. You paid and listed your timeshare on their site. What is it that you are expecting refund for?
Quoting from SLBrooklyn's post above, "One of them was sold by me privately for the price listed on their website. According to their contract they are supposed to refund me the price I paid. I notified them promptly, with exhibits, but I could not get their attention until I sued. "

If I'm not mistaken, the contract with SMTN says something along the lines of if the owner sells it without the listing services of SMTN, then the owner is entitled to a refund.
 

VacationForever

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Quoting from SLBrooklyn's post above, "One of them was sold by me privately for the price listed on their website. According to their contract they are supposed to refund me the price I paid. I notified them promptly, with exhibits, but I could not get their attention until I sued. "

If I'm not mistaken, the contract with SMTN says something along the lines of if the owner sells it without the listing services of SMTN, then the owner is entitled to a refund.
Got it. Thanks.
 

rickandcindy23

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Good luck getting a refund. Please report back on that. I doubt you will see a dime of your money back.
 

RX8

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I doubt you will see a dime of your money back.
If it is a contractual issue then they may not have a choice. I would think small claims would make short work of the case as the contract speaks for itself. Not sure what their defense could be. I wouldn’t be surprised if they settled before it even went to court.
 

dioxide45

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If it is a contractual issue then they may not have a choice. I would think small claims would make short work of the case as the contract speaks for itself. Not sure what their defense could be. I wouldn’t be surprised if they settled before it even went to court.
It would probably only require a demand letter written up by an attorney on attorney letterhead.
 
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RX8

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There really isn't such a thing as a timeshare board. In some cases they may need to be licensed real estate agents. SMTN is just a listing service. Your contract likely indicates they are listing your timeshare for sale. They provide no real real estate services.
Another poster attached their contract. According to that contract SMTN vets offers with a licensed real estate agent.

When a buyer is interested in your timeshare, they will submit their offers and their inquiries either through our site or by phone. Each offer or inquiry will be fielded by a licensed real estate agent for accuracy and legitimacy. All legitimate offers will then be presented to you by phone or email.
The licensed real estate agent will also handle all negotiations for you. Buyers will never be in direct contact with you
.”
 

RX8

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I am having an issue with them that I am taking to small claims court in Virginia. I listed two timeshares with them. One of them was sold by me privately for the price listed on their website. According to their contract they are supposed to refund me the price I paid.
I just looked at a contract attached earlier by another poster. I am rooting for you but if your contract is the same as that one you may have an issue getting your refund. The guarantee listed is only if the timeshare is sold by the developer or another resale company. If you sold yours privately then it may not qualify. Hopefully your contract says privately.

Guarantees:
1. You will benefit from our services and exposure for a full year. If your timeshare does not sell during this time, we will renew your ad at no cost to you.
2. If your timeshare sells through the developer or any other resale company before we sell it for you, at the same asking price advertised with us or higher, we will fully refund the cost of our services
.”
 

SLBrooklyn

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I now see that it has to be sold by a competitor:

1723814052462.png
 

Sugarcubesea

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I'm going to sell a couple deeds from Westin Ka'anapali Villas North (KORN). Of course, I intend to list on TUG. But I want to list on other sites too. I looked on SMTN, and they have over 150 units listed from KORN. I can't believe that these are all current. Most are WAY over priced, but a few look like bargains. Any insight on whether all these SMTN listings are legit or are they just listing a few units at a variety of price points? Has anyone bought a Westin Villas deed through SMTN?
@brent2000, I think with SMTN, they keep the listing up even if the owner no longer has it listed there, I have seen the same unit number and week on SMTN as on other websites when I was looking for another week at Vanderbilt Beach and Harbor Club.
 

TUGBrian

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yes that is correct, listings remain on the website forever.
 

SLBrooklyn

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I now see that it has to be sold by a competitor:

View attachment 98001
The term used is not "competitor" but broadly "internet marketing company" which could include for example, Facebook market. It looks like they have tweaked the language. Given my circumstances, which I will not detail here, I am expecting to prevail on the facts and the law.
 

Fido Chuckwagon

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If it is a contractual issue then they may not have a choice. I would think small claims would make short work of the case as the contract speaks for itself. Not sure what their defense could be. I wouldn’t be surprised if they settled before it even went to court.
I find it unlikely that he’s going to be able to bring a small claims against an out of state entity, but I’m certainly not familiar with small claims procedures in all 50 states. It seems unlikely the court will have personal jurisdiction though.
 

SLBrooklyn

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I am confused. You paid and listed your timeshare on their site. What is it that you are expecting refund

The term used is not "competitor" but broadly "internet marketing company" which could include for example, Facebook market. It looks like they have tweaked the language. Given my circumstances, which I will not detail here, I am expecting to prevail on the facts and the law.
I've discontinued the suit.
 

LannyPC

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I've discontinued the suit.
Yeah, that's understandable. Did you feel that it just was not worth your time and hassle? Or did you feel that you probably weren't going to get anything out of it?

These are some reasons why some here on TUG advise against thee class action lawsuits. They take up too much time, energy, and attention for what it's worth.
 
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