ROKU not working

[aklausing]

Currently at Barony Beach Club and am trying to connect my ROKU. In other locations I've connected the HDMI to the second HDMI, however, when I do that here and change the input on the TV to HDMI2, the ROKU flashes blue and the TV screen is black. I tried disconnecting the cable box from HDMI and connecting the ROKU into HDMI1, which allows me to setup the WIFI, etc. Unfortunately, the volume is maxed out and I can't turn it down using the TV remote. I'm guessing the cable box controls the volume, which is no longer connected.

I've connected to HDMI2 in other locations and have not had any trouble. Anyone have any ideas what I'm doing wrong?

 

[Mlvnsmly]

The easiest way is to plug into 1 of the HDMI inputs in the box.

 

[aklausing]

The easiest way is to plug into 1 of the HDMI inputs in the box.

That must have been what I did previously but forgot. It's working now. Thanks!

 

[Bill4728]

Most MVC have a box on the back which doesn't let you change the imput. BUT the box itself has an imput which you can use for Ruku or Fire Stick

 

[Dean]

Most MVC have a box on the back which doesn't let you change the imput. BUT the box itself has an imput which you can use for Ruku or Fire Stick

And generally it connects with HDMI and you can disconnect it but there is often an additional connection that you must also disconnect. You'll generally get better resolution connecting directly.

 

[Steve Fatula]

And then there's dsv1. Roku does not work connected to tv, unless you bring a tv remote. You can disconnect everything and only connect roku, it comes on but volume 99 so you need a real tv remote. And then you can't turn it off. But at dsv1, there is in a cabinet next to the tv a connector you can hook Roku to. The box appears to be hidden in the wall behind tv so no access.

 

[tomvc]

And then there's dsv1. Roku does not work connected to tv, unless you bring a tv remote. You can disconnect everything and only connect roku, it comes on but volume 99 so you need a real tv remote. And then you can't turn it off. But at dsv1, there is in a cabinet next to the tv a connector you can hook Roku to. The box appears to be hidden in the wall behind tv so no access.

Hi Steve,

We stayed at DSV1 and asked for tech support since we couldn't connect to the Chromecast. The support engineer couldn't set up Chromecast either so he left the set top box (STB) open for me to connect my FireTV.. You cannot use the TV HDMI ports (leave STB connected to HDMI1). One the STB, connect to HDMI 1 (by removing connection to cable/satellite) or 2 (removing connection to Chromecast). Once connected to STB, the STB remote will control the volume properly.

Streamside Douglas has the same setup, but the STB was not locked up like it was at DSV1. Streamside does not have Chromecast so there's nothing to secure.

It might be time for me to invest and pack a Universal Remote

Good luck.
Tom

 

[Steve Fatula]

Hi Steve,

We stayed at DSV1 and asked for tech support since we couldn't connect to the Chromecast. The support engineer couldn't set up Chromecast either so he left the set top box (STB) open for me to connect my FireTV.. You cannot use the TV HDMI ports (leave STB connected to HDMI1). One the STB, connect to HDMI 1 (by removing connection to cable/satellite) or 2 (removing connection to Chromecast). Once connected to STB, the STB remote will control the volume properly.

Streamside Douglas has the same setup, but the STB was not locked up like it was at DSV1. Streamside does not have Chromecast so there's nothing to secure.

It might be time for me to invest and pack a Universal Remote

Good luck.
Tom

That cabinet you open with the hdmi connector works fine so there is no issue at dsv1, unless one does not know that. But yes, I started carrying a usb IR emitter for my phone and with an app, can control thousands of ir devices. There appears to me to be a Chromecast hooked up inside the wall that provides some extra services.

 

[Dean]

And then there's dsv1. Roku does not work connected to tv, unless you bring a tv remote. You can disconnect everything and only connect roku, it comes on but volume 99 so you need a real tv remote. And then you can't turn it off. But at dsv1, there is in a cabinet next to the tv a connector you can hook Roku to. The box appears to be hidden in the wall behind tv so no access.

I often travel with an LG and Samsung remote to allow input and volume controls in such cases.

 

[Ken555]

This is one area Marriott could learn from Vistana. The recent renovations at various Vistana resorts include multiple connectors easily accessible, since they know many of us want to connect our own devices. See the pic below from Kierland, where I simply connected my Roku stick to the hdmi port and was done.

Sent from my iPad using Tapatalk

 

[jwalk03]

This is one area Marriott could learn from Vistana. The recent renovations at various Vistana resorts include multiple connectors easily accessible, since they know many of us want to connect our own devices. See the pic below from Kierland, where I simply connected my Roku stick to the hdmi port and was done.

Sent from my iPad using Tapatalk

O yeah that's awesome! I always travel with a firestick. And now a power splitter too because there is never an extra outlet behind the tvs to plug it into!

 

[Steve Fatula]

This is one area Marriott could learn from Vistana. The recent renovations at various Vistana resorts include multiple connectors easily accessible, since they know many of us want to connect our own devices. See the pic below from Kierland, where I simply connected my Roku stick to the hdmi port and was done.

Sent from my iPad using Tapatalk

I was just at Sheraton Desert Oasis. It wasn't one of my favorite places for sure, but two things I definitely liked. One was wired ethernet, just plugged my travel router in and boom every device worked. Not at the mercy of wifi, signins, drops, etc. and two, exactly this you mentioned! Plugged roku in, it worked, no messing around. So, in 2 minutes I was all setup instead of messing around with how things work in this particular resort, which seems to differ from the previous Marriott, etc. .

 

[Ken555]

I was just at Sheraton Desert Oasis. It wasn't one of my favorite places for sure, but two things I definitely liked. One was wired ethernet, just plugged my travel router in and boom every device worked. Not at the mercy of wifi, signins, drops, etc. and two, exactly this you mentioned! Plugged roku in, it worked, no messing around. So, in 2 minutes I was all setup instead of messing around with how things work in this particular resort, which seems to differ from the previous Marriott, etc. .

If you didn't have a very friendly scorpion in your bed at SDO during your visit, then you had a better visit than I.

FWIW, even at SDO once I connected my Roku and my various devices to the wifi there were no drops and only had to signin once. I find this a great tradeoff from carrying a travel router as I used to do.

In the last year or so I've visited hotels that had Chromecast and other devices (even Apple TVs) in each room, and have integrated the connection via their hotel app (such as Hyatt). It's not perfect, but it's definitely a step in the right direction. These large hotel operators are now recognizing that we want to watch our own subscriptions, and even certain Marriott's have a few integrated options in the tv (though it's at least one or two generations old and doesn't offer all the channels). Marriott and all other timeshares need the type of easy access solutions to HDMI and power near the tv as shown in my earlier post.

 

[Steve Fatula]

I carry a travel router so my 5 devices don't have to each signin. Also for security. Also, I use wireguard to connect to my house remotely and that doesn't run on Roku and it could be setup on the other 4 devices but it's all more effort. So, plug in router, all immediately works

I agree with your post. And their device would never be enough for me as I have apps on the devices to watch stuff served from my own server at home. So, they'd never have those apps. That and it's a pain to sign in for all the stuff we do access remotely.

 

[Ken555]

I carry a travel router so my 5 devices don't have to each signin. Also for security. Also, I use wireguard to connect to my house remotely and that doesn't run on Roku and it could be setup on the other 4 devices but it's all more effort. So, plug in router, all immediately works

I agree with your post. And their device would never be enough for me as I have apps on the devices to watch stuff served from my own server at home. So, they'd never have those apps. That and it's a pain to sign in for all the stuff we do access remotely.

I’ve simplified my travel tech requirements by simply using a speedy software vpn for security. Roku doesn’t need the security, imo, and I’ve also got Plex to consider…

More importantly, fewer resorts and hotels have ethernet access these days. So, either a dual wifi router or use their own network.


Sent from my iPad using Tapatalk

 

[Steve Fatula]

I’ve simplified my travel tech requirements by simply using a speedy software vpn for security. Roku doesn’t need the security, imo, and I’ve also got Plex to consider…

More importantly, fewer resorts and hotels have ethernet access these days. So, either a dual wifi router or use their own network.


Sent from my iPad using Tapatalk

Roku does to get into MY network at home. I'm an ex IT guy, no one can get in! And my devices (some of them) also need it. I get you are simplifying in some ways. I am simplifying in others. Yes, few have ethernet but it's a router so then it just connects via wifi, same result, all secure, home network access as if it were local. I use Emby but same idea as plex. Roku doesn't care if home or away.

 

[Steve Fatula]

This is one area Marriott could learn from Vistana. The recent renovations at various Vistana resorts include multiple connectors easily accessible, since they know many of us want to connect our own devices. See the pic below from Kierland, where I simply connected my Roku stick to the hdmi port and was done.

Here's how it looks at DSV1, the one in a cabinet I would have never known was there. So, they do exist at least one Marriott! Maybe they will do this more?

 

[dioxide45]

Sadly, even those exposed HDMI outlets still go through that crappy box on the back of the Marriott TVs. The box washes out most of the color. Due to this, we don't bother hooking up our Firestick anymore unless we are at a Vistana property that doesn't have the box. We just watch whatever we want on our personal devices. My wife on her iPad and me on the laptop.

 

[Dean]

Sadly, even those exposed HDMI outlets still go through that crappy box on the back of the Marriott TVs. The box washes out most of the color. Due to this, we don't bother hooking up our Firestick anymore unless we are at a Vistana property that doesn't have the box. We just watch whatever we want on our personal devices. My wife on her iPad and me on the laptop.

Jeremy, by changing the video resolution settings on the fire stick, we were able to improve the video when played through the box.

 

[dioxide45]

Jeremy, by changing the video resolution settings on the fire stick, we were able to improve the video when played through the box.

I may try this out next time. Problem is that our Firestick hasn't been used in so long that I can't seem to pair the remote with it anymore. I have tried a lot of things and nothing seems to work.