• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Reverse Guest Certificate

Volcom32001

TUG Member
Joined
Sep 29, 2021
Messages
84
Reaction score
32
Location
Los Angeles
Resorts Owned
Marriott Newport Coast Villas(x2)
Marriott Grand Chateau(x2)
HGVC BLVD(x2)
Hello,
Long story short, I traded a Marriott week(MGC) for MCV on II. I used a guest certificate because my buddy was suppose to be there to check-in before me. Plans have changed and now I will be arriving before him. I have called MVC, II and even Marriott Canyon Villas to get the reservation back in my name, but all three are saying I cant change the reservation in my name or reverse the guest certificate. Does anyone have any insight how to add my name to the reservation or cancel the guest certificate?
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,915
Reaction score
20,344
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
You would go to the II website and go to My History. You should be able to delete the guest certificate there.
 

Volcom32001

TUG Member
Joined
Sep 29, 2021
Messages
84
Reaction score
32
Location
Los Angeles
Resorts Owned
Marriott Newport Coast Villas(x2)
Marriott Grand Chateau(x2)
HGVC BLVD(x2)
Nice! I'm not sure why I didn't think of that before or why the II rep didn't tell me. @dioxide45, Is there a deadline on when I have to cancel it by? Was wondering if I can wait until a couple days before check-in just in case there's a chance he can check-in before me.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
48,915
Reaction score
20,344
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Nice! I'm not sure why I didn't think of that before or why the II rep didn't tell me. @dioxide45, Is there a deadline on when I have to cancel it by? Was wondering if I can wait until a couple days before check-in just in case there's a chance he can check-in before me.
I am not 100% sure. Name changes usually get sent to Marriott in an overnight batch process. So if I add a guest certificate today I can usually look up the reservation on Marriott.com tomorrow in the guests name. I would think removing a guest certificate would be the same, but as stated I am not 100% sure.
 

Pamplemousse

TUG Member
Joined
May 5, 2016
Messages
2,505
Reaction score
1,484
Hello,
Long story short, I traded a Marriott week(MGC) for MCV on II. I used a guest certificate because my buddy was suppose to be there to check-in before me. Plans have changed and now I will be arriving before him. I have called MVC, II and even Marriott Canyon Villas to get the reservation back in my name, but all three are saying I cant change the reservation in my name or reverse the guest certificate. Does anyone have any insight how to add my name to the reservation or cancel the guest certificate?
From the II faq-
I have read others say you can add/ modify a GC right up check in day so you should just be able to change the name on the GC to yours


Q. How do I purchase a Guest Certificate online?​

  • You´ll have the opportunity to purchase a Guest Certificate online at the time you make an exchange confirmation or place a request.

    You can also purchase a Guest Certificate online when you buy your Getaway.

    If your transaction was already completed, simply go to your Member Corner and click on “My Transactions” to view your exchange and Getaway history. You have the option to add, modify or delete a Guest Certificate for any current exchange or Getaway transaction by clicking the “ADD/MODIFY/DELETE” button.
 

deniseh

TUG Member
Joined
Jan 2, 2017
Messages
316
Reaction score
187
Location
Pennsylvania
Resorts Owned
Marriott Grand Chateau, Marriott Grande Vista, Marriott Destination Points
You would go to the II website and go to My History. You should be able to delete the guest certificate there.
This happened to me when I was putting my son on a reservation but accidentally put him on the wrong trade. I was able to reverse it on interval as listed above. Easy but it did cost me one of my free guest certificates (with platinum membership) but it wasn’t a big deal as I still have three left and don’t really need them.
 
Top