- Joined
- Jan 10, 2010
- Messages
- 7,460
- Reaction score
- 5,435
- Location
- Fairfax County, Virginia
- Resorts Owned
- Wyndham VIPF & PresRes, HVC/DRI (Gold), Quarter House, Resort on Cocoa Beach (2), HGVC Tuscany Village, HGVC South Beach, HGVC Parc Soleil, Pine Acres Lodge
I'm guessing a "dedicated" owner rep to help you with learning the ins and outs of the system to maximize your ownership. I've experience at several updates them asking me if I have a "dedicated" rep assigned to me to "help me with my VIP ownership". When I tell them no, that usually pivots the conversation to that if I would just buy more points, I would be assigned a "dedicated" rep that I could call at any time and that rep would help me book whatever I wanted, with discounts and upgrades. Just more sales weasel lies IMO.
We have had three or four "mentors" over the years, all of them way before 2000. They promised to help make reservations and I don't remember whatall else. One of them died. The other three also did nothing.