Requesting a specific room location at Maui Ocean Club

[Olienh]

This is my first year of ownership and usage at Maui Ocean Club, Molokai, Maui & Lanai Towers. We will be using the full 2 BR OV villa, checking in April 24th.
I see a lot of talk on the forum about calling to request specific rooms locations. With hotel reservations that was something I never did, probably because I just relied on Bonvoy status to help with that.
Do you just call the hotel front desk around 4 weeks out? What do you recommend asking for at MOC for a 2 BR OV room? Is it specific room #s or wings? We are bringing my 86 year old Mom with us and she might appreciate an accessible, walk-in shower. Does anyone have experience with units with accessible showers? I am not sure how the accessible request might impact a view/floor/location request.
Thanks for listening to my ramble!

 

[stslc]

You will receive a "Begin Planning Your Vacation" email a couple weeks before your check in. I just receive ours for 3/27, two weeks from Sat. You can submit any request you want. I'm pretty sure I've never gotten what I requested but we've had some pretty great rooms. The link below has been share several times in different threads and provides a good look at what your potential room might be. Not sure where the accessible rooms are located.
With your mom being 86, I would opt for Valet parking as it's only a small upcharge to self parking and the parking can be a long haul from some of the villas.

Marriott's Maui Ocean Club - Resort Room Plans - Ralph Mawyer Photography

Collection of floor plans and room location diagrams. Room number diagrams courtesy of Gary Kinsman. https://gdkinsman.smugmug.com/Maui-Ocean-Club/Room-Charts/ Click for 3D Walkthrough of two bedroom. https://my.matterport.com/show/?m=iEddUVHKoKG?width=853&height=480&border=false (Courtesy...

www.ralphmawyerphotography.com

 

[n777lt]

If you want a handicap-accessible bathroom, it doesn't hurt to call NOW, ask for the Room Assignment Team, and explain you mother's needs. They won't promise you anything, but they will try to accommodate a genuine need for accessibility features, and the earlier you get the request to them the better. Then follow up with an email to the nice person you spoke to.

 

[Olienh]

If you want a handicap-accessible bathroom, it doesn't hurt to call NOW, ask for the Room Assignment Team, and explain you mother's needs. They won't promise you anything, but they will try to accommodate a genuine need for accessibility features, and the earlier you get the request to them the better. Then follow up with an email to the nice person you spoke to.

Thank you!