Redweek Is At It Again in Changing The Rules/cost

[Retired2025 aka AlmostRetired]

First was increasing the price for ads. Next was eliminating all ads that where not either Verified or Verified & Protected. I normally use a verified ad a for resort rental with a specific date and once rented, just change the date for that resort for another week I have. Now you can only place an ad using verified and protected and the only change allowed once posted is editing the price. This is true for all ads already in the system no matter how the ad was placed.

Redweek charges 59 for ad, 99 to the owner upon successful renter. The renter pays a service fee of almost 10% of the rental price. In locations like HHI, they collect a renters tax paid by the renter. My main go to for renting my units is my rolodex but Redweek is a great go to. Now with the changes, I will try to avoid Redweek using FB groups that are for rentals along with groups that are resort focused.

 

[dioxide45]

There is a pretty lengthy thread here on the topic. The most recent changes you reference are discussed starting on post #177.

 

[rickandcindy23]

You could try go-koala.com and TUG ads as well. Neither of those charges upfront. Koala does make money after the unit rents.

We have a long thread about this, and I keep discovering nuances of RW's new policies. At first there was an option for a floating week ad, and now that option is gone. I was surprised they got rid of everything for a DIY listing.

 

[jrg7376]

Redweek did make an important change this year after I (and probably others) complained about their standard cancelation time of 60 days. My complaint was Marriott requires 61 days to cancel and use your points or week for something else. While the owner would get back to about 50% of the rental price on a cancellation, you would lose money as you had no alternative use of the week. I suggested 70 days for cancellation but they changed their policy to 65 days, which give the owner flexibility! They were very helpful and listened to my concerns.

 

[mauiwowie]

Redweek did make an important change this year after I (and probably others) complained about their standard cancelation time of 60 days. My complaint was Marriott requires 61 days to cancel and use your points or week for something else. While the owner would get back to about 50% of the rental price on a cancellation, you would lose money as you had no alternative use of the week. I suggested 70 days for cancellation but they changed their policy to 65 days, which give the owner flexibility! They were very helpful and listened to my concerns.

It's good that they listened, but kind of ridiculous that they hadn't already figured this out years ago. It's why "full service" is "half ass" in my opinion I always have done my own rentals and used my own cancellation policy depending on the restrictions of what I was renting. Mainly as generous as possible to the renter, w/o screwing myself.

Sadly, the only rental which I had a request for a cancellation was the one full service rental I did this past year. Even though Redweek collected extra money than I would have had to pay to DIY, I still wound up having to deal with a dozen plus emails from both Redweek and even the renter directly, wanting me to allow a cancellation of a "strict" cancellation booking. That sucked and was one of the most stressful transactions I've ever experienced and now it's the only option available

 

[WBP]

In my opinion Redweek.com developed a monopoly, for which they are owed credit, and now they are taking advantage of consumers, from their monopolistic position. I’m sure many people see practices like this, in a variety of businesses and industries; we try to avoid those businesses that we believe are taking advantage of consumers, as I now believe that redweek.com is doing.

Redweek.com fails my smell test for (not) having a soul.

 

[tahoe]

In my opinion Redweek.com developed a monopoly, for which they are owed credit, and now they are taking advantage of consumers, from their monopolistic position. I’m sure many people see practices like this, in a variety of businesses and industries; we try to avoid those businesses that we believe are taking advantage of consumers, as I now believe that redweek.com is doing.

Redweek.com fails my smell test for (not) having a soul.

I blame AirBnB

 

[billymach4]

Y'all are casting blame in the wrong direction.

Arrivia owns Redweek.

Arrivia acquires RedWeek, the online timeshare marketplace

Arrivia strengthens its offerings and brand portfolio with the addition of Redweek, the largest and most reputable online timeshare marketplace.

www.arrivia.com

The consortium of international institutional investors, led by funds managed by Oaktree Capital Management, acquired Arrivia through a completed transaction announced on January 7, 2025. This acquisition involved Oaktree Capital spearheading a deal to transition Arrivia’s ownership from its previous owners, most notably 3i Group plc and others, to the new investor consortium. The transaction was structured to position Arrivia for further expansion, continued innovation, and to strengthen its status as the world’s largest stand-alone travel loyalty company. While the exact financial terms of the acquisition were not publicly disclosed, official statements from Oaktree and Arrivia leadership confirm that the consortium's investment aims to provide ongoing strategic guidance, operational support, and resources for Arrivia’s next growth phase.
Arrivia’s management team, including CEO Mike Nelson, remains in place under the new ownership, and the company has emphasized that the capital and expertise of the consortium will support investments in technology, partnerships, and new travel loyalty offerings

Arrivia Transitions Ownership to Consortium of Investors

Arrivia has completed a transaction that transitions ownership to a consortium of international institutional investors, positioning the business for continued innovation and growth

www.arrivia.com

 

[dioxide45]

You could try go-koala.com and TUG ads as well. Neither of those charges upfront. Koala does make money after the unit rents.

We have a long thread about this, and I keep discovering nuances of RW's new policies. At first there was an option for a floating week ad, and now that option is gone. I was surprised they got rid of everything for a DIY listing.

It seems that Koala has long touted the risks involved with DIY timeshare rental transactions as a reason to list with them. I think this was based on Redweek, for so long, allowing DIY rentals. It seems that with Redweek going 100% DIY, that is a competitive advantage that Koala may be losing. Koala now only seems to have the advantage of no upfront listing fee. They will be the more expensive option for timeshare that rent for more than $2000. They both seem to now offer an identical product and Redweek even collects taxes for the owner. I'm curious, do you see Koala losing any competitive advantage over Redweek given the changes Redweek has made?

 

[billymach4]

Y'all are casting blame in the wrong direction.

Arrivia owns Redweek.

Arrivia acquires RedWeek, the online timeshare marketplace

Arrivia strengthens its offerings and brand portfolio with the addition of Redweek, the largest and most reputable online timeshare marketplace.

www.arrivia.com

The consortium of international institutional investors, led by funds managed by Oaktree Capital Management, acquired Arrivia through a completed transaction announced on January 7, 2025. This acquisition involved Oaktree Capital spearheading a deal to transition Arrivia’s ownership from its previous owners, most notably 3i Group plc and others, to the new investor consortium. The transaction was structured to position Arrivia for further expansion, continued innovation, and to strengthen its status as the world’s largest stand-alone travel loyalty company. While the exact financial terms of the acquisition were not publicly disclosed, official statements from Oaktree and Arrivia leadership confirm that the consortium's investment aims to provide ongoing strategic guidance, operational support, and resources for Arrivia’s next growth phase.
Arrivia’s management team, including CEO Mike Nelson, remains in place under the new ownership, and the company has emphasized that the capital and expertise of the consortium will support investments in technology, partnerships, and new travel loyalty offerings

Arrivia Transitions Ownership to Consortium of Investors

Arrivia has completed a transaction that transitions ownership to a consortium of international institutional investors, positioning the business for continued innovation and growth

www.arrivia.com

Funds managed by Oaktree Capital Management, L.P. are leading the consortium in the new ownership group of arrivia. David Nicoll, a managing director at Oaktree said.

Follow the Money. https://www.oaktreecapital.com/

These fee's are building wealth for investors. Blame the investors.

 

[billymach4]

It seems that Koala has long touted the risks involved with DIY timeshare rental transactions as a reason to list with them. I think this was based on Redweek, for so long, allowing DIY rentals. It seems that with Redweek going 100% DIY, that is a competitive advantage that Koala may be losing. Koala now only seems to have the advantage of no upfront listing fee. They will be the more expensive option for timeshare that rent for more than $2000. They both seem to now offer an identical product and Redweek even collects taxes for the owner. I'm curious, do you see Koala losing any competitive advantage over Redweek given the changes Redweek has made?

If Koala ever begins to gain market share and chip away at the Redweek monopoly, another big fish will acquire Koala.

 

[billymach4]

If Koala ever begins to gain market share and chip away at the Redweek monopoly, another big fish will acquire Koala.

Or.....

Oaktree capital may sell Arrivia or Redweek to MVW one day in the future. Ya never know.

 

[SkyBornDancer]

For what it's worth, I often put my part of my Maui Ocean club lock-off for rent through MauiResortRentals.com They charge a hefty percentage of 25% but handle everything the marketing, guest info, payment, tax filings etc. They only thing I need to do is make a reservation and change the guest name once they have a renter interested.

 

[WBP]

I did not know that Redweek.com went the route of Venture Capital. Thank you for that information.

Now, it all makes sense.