- Joined
- May 20, 2006
- Messages
- 51,861
- Reaction score
- 23,328
- Location
- NE Florida
- Resorts Owned
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Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
The trust does go both ways of course but apparently enough owners trust them as there are a lot of protected rentals out there. I think Redweek's biggest concern in that situation was chargeback. Too many chargebacks could have resulted in monetary losses as well as the possibility of losing their merchant account. Right or wrong.My question is why an owner renting a timeshare should trust Redweek.
Doesn't anyone remember how Redweek permitted renters to cancel reservations contrary to rental agreements, refunded rents to renters, and didn't bother to consult the owners? Yes, the pandemic was a black swan event, but it shows whose side Redweek will take in the event of a dispute.
I also understand that Redweek updated their contract for renters as a result of the pandemic to limit refunds.