Recently purchased Ebay week added to DC program for no additional charge

[KathyPet]

The additional points that are added from my external week bring me to over 9000 which I think gives me Platinum status and a 13 month advance reservation request time. I do think however that I will seldom if ever actually use the points program.
I do find it interesting however that Marriott either by a failure in their software or by deliberate choice is now allowing post 6/20 purchased resale weeks to be enrolled.

 

[scpoidog]

The additional points that are added from my external week bring me to over 9000 which I think gives me Platinum status and a 13 month advance reservation request time. I do think however that I will seldom if ever actually use the points program.
I do find it interesting however that Marriott either by a failure in their software or by deliberate choice is now allowing post 6/20 purchased resale weeks to be enrolled.

Congrats on getting all your weeks enrolled.

 

[dioxide45]

In the Enrollment Notice that you indicate you understand before beginning the enrollment process, it still indicates

Weeks purchased externally before June 20, 2010 may be enrolled for $1,495 for the first week or $1,995 for more than one week. Weeks purchased externally, with a deed recording date after June 20, 2010 are not eligible for enrollment in the Exchange Program.

It is possible that Marriott changed their rule and never updated the Enrollment Notice given the following text in the same notice:

If you are a multiple-week Owner who purchased directly from Marriott Vacation Club International and also purchased externally please do not enroll online. Instead, please contact Owner Services, to ensure that you are charged the appropriate enrollment fee.

We now know that it is no longer necessary to call Owner Services to enroll external and internal weeks. The system is smart enough to know what to charge these enrollees. Though Marriott never removed the text from the Enrollment Notice.

I still believe this is an oversight by Marriott. Perhaps putting in the fix to charge the appropriate amount to external and internal purchasers caused a break in another part of the application and now permits external purchases.

I don't see Marriott offering any type of cheap way of getting external purchases enrolled any time soon. They may offer something in the future when buying new trust points. But in the current system if external purchases were permitted to enroll it would undermine their DC trust sales program. If they have opted to permit external weeks to enroll, there will be no way they will advertise it.

 

[dioxide45]

I wouldn't suggest anyone go out and buy up resale weeks in hopes of getting them in to the DC program. It is possible that Marriott will turn off this ability prior to closing on those weeks. It is also possible that they could pull those weeks back out if they discover them. You do indicate that "You Understand" that post 6/20 external purchases are not eligible to enroll.

Even if they did permit post 6/20 external resales, it still wouldn't change our choice to not enroll. We don't need any additional weeks and we don't want to pay more MF than we currently do now. So there would be no benefit as we would currently be paying the max $1995 enrollment fee. There would be no "free" weeks for us to add.

 

[davidn247]

Originally Posted by davidn247
Clamson Fan: do a favour to this forum. Call back Marriott/your VOA, give your account and week number to them and ask the question straight about your situation. Is that an exception to the rule? Did the rule change, etc? Can you keep it?

Once done, please let us know. It will be very productive for this thread (that you started).

Nah! I've gone into hiding from the DCLeaks police.

BTW, nice play on the word Clemson.

Come on: you have principles (right?), so please make that famous phone call and go to the end of it. We are all waiting...

 

[saturn28]

Come on: you have principles (right?), so please make that famous phone call and go to the end of it. We are all waiting...

I agree with you. He should call the VOA supervisor and tell that person what happened. Then see what the VOA supervisor says. If the VOA supervisor says it is allowed, then everyone can enroll their post June 2010 weeks. The OP says that he or she is not going to use the week for Destination or Marriott Reward Points anyways. So, it should not matter if Marriott says there is some problem with their software and the week should not have been enrolled.

I heard from someone else that they tried to enroll a post June 20, 2010 resale week online, and it didn't work. They got a message that resale weeks purchased after December 10, 2010 are not allowed to enroll. So, it seems the June 20, 2010 date may or may not be the final date. It would be nice to know the definative answer, and whether weeks that were bought and enrolled after the June 20, 2010 date will remain in the Destination Points program. One way to find that out is for the OP to call in to the supervisor and find out. Especially, if they don't want to use it in the Destination Points Program anyways.

 

[Clemson Fan]

Come on: you have principles (right?), so please make that famous phone call and go to the end of it. We are all waiting...

I have a better idea! How about I post the PM you sent me soon after I started this thread? :ignore:

Here it is: "I personnally think that you need to edit your comment and delete the information. Otherwise, all tuggers have done the same will be in trouble. This is not something that needs to be public..."

 

[dioxide45]

And the plot thickens.....

 

[windje2000]

I wouldn't suggest anyone go out and buy up resale weeks in hopes of getting them in to the DC program. It is possible that Marriott will turn off this ability prior to closing on those weeks. It is also possible that they could pull those weeks back out if they discover them. You do indicate that "You Understand" that post 6/20 external purchases are not eligible to enroll.

Even if they did permit post 6/20 external resales, it still wouldn't change our choice to not enroll. We don't need any additional weeks and we don't want to pay more MF than we currently do now. So there would be no benefit as we would currently be paying the max $1995 enrollment fee. There would be no "free" weeks for us to add.

If they changed the program, there would be new documents filed and available. (Unless they are following the Animal House (Delta) Double Secret Probation model for revising the program.)

These are therefore most likely clerical errors, . . . which Marriott will correct.

If they don't, they will undermine their ability to sell points.

 

[larryallen]

davidn247 said: Come on: you have principles (right?), so please make that famous phone call and go to the end of it. We are all waiting...

Now it comes out that davidn247 allegedly also said:
"I personnally think that you need to edit your comment and delete the information. Otherwise, all tuggers have done the same will be in trouble. This is not something that needs to be public..."


This is one of the better threads here in a long time!

I should add it is remotely possible Marriott has done this intentionally. I know, not likely. It makes me wonder can I buy a low amount of points from Marriott and then buy a nice Hawaii week on Ebay, pay $1,995 and get it put into the points system!? I realize there is no guarantee but I would do that. Probably too good to be true....

 

[SueDonJ]

I have a better idea! How about I post the PM you sent me soon after I started this thread? :ignore:

Here it is: "I personnally think that you need to edit your comment and delete the information. Otherwise, all tuggers have done the same will be in trouble. This is not something that needs to be public..."

"Oh snap."

This business of using PMs to say one thing and the boards to say another is all just THAT ridiculous, but I'll admit it's helping me figure out who should and shouldn't be helped out with answers to their questions from here on out.

Clemson Fan, you should change your name to Geraldo. :hysterical: Good for you exposing the seedy TUG underworld!

 

[DanCali]

Clemson Fan, you should change your name to Geraldo. :hysterical: Good for you exposing the seedy TUG underworld!

"Clemson Fan at Large"

 

[jimf41]

On a related note yesterday I was put on a waitlist for MFC. I thought this was unusual but the VOA said she could do it. She even checked with a supervisor. The 12 month mark for wait listing should have started about the 1st of February at MFC.

About an hour later she called back and said the "audit department" caught the error and cancelled the wait list request. Evidently they do have some sort of final check to see if things are done correctly. I'm not sure this would apply to the OP's case but it seemed relevant.

 

[KathyPet]

Well all I can say if they come back and tell me that they will not allow me to enroll my resale week is that 1. They allowed me to do it and I am not responsible for their software errors and (2) and more importantly, they happily collected my $1995.00 . Money has changed hands here and I certainly feel that a good case could be made here for them allowing my resale week in even if they say they "made a mistake"

Clemson, How long should it take to get that final E Mail that you mentioned I should receive????

 

[davidn247]

Please read the initial thread (see below) and the immediate responds to them... (editing post, legal, etc.). If you put things/issues into the public, you have to try to resolve it and find constructive solutions.

If the purpose of this thread is just to complain again about Marriott, not be constructive, edit PMs, etc.. we are all losing our time (and further devaluating the value of our deeds by badmouthing Marriott).

The key question is: are VOAs enrolling the famous weeks bought after 6/20 and is this an exemption to the rule (or not)? I personnaly think the one that started this thread can help all of us resolve it.

So Clemson Fan, please execute yourself and make a positive contribution to the forum.

I didn’t want to advertise this until I was able to confirm that it went through, but Marriott just added a week that I recently purchased through Ebay to the DC program. The kicker is they didn’t charge me extra to add it on.

The story goes like this. I enrolled my previous weeks (all purchased resale) in the DC soon after it was announced and I paid the $1995 to enroll the weeks. Then, back in Sept/Oct there was a deal on Ebay I couldn’t pass up and it was for a week that I planned on using anyway. I actually didn’t care if I could use it in the DC program or not. After the week closed back in late Nov, I called Marriott to make sure it had been added to my overall ownership account and it had. I then asked the guy I was talking to whether it would be put in the DC program and he told me flat out it wasn’t eligible nor would it ever be eligible. I said OK because frankly I really didn’t care.

Well, I needed to call in a few weeks later for something simple and I asked the lady on the phone the same question about enrolling it in the DC program. She was super nice and did a test to see if she could enroll it and bingo – she was able to enroll it without any difficulty. I asked her if there was any charge and she said NO since I already paid my $1995. She just told me I would get a confirmation e-mail which I needed to respond to with my acceptance of the terms and conditions. I got that e-mail and responded to it. I just called Marriott again today for something else and I was able to confirm that indeed ALL my weeks are enrolled in the DC program.

I don’t really plan on using that week at all for the DC program, but Marriott should using that one rep as an example of how customer service should be provided. IMO, the DC program would be much more highly thought of and accepted if they allowed all weeks to be enrolled (without that June 20th, 2010 deadline) for a nominal fee or no fee.

 

[ondeadlin]

I have two other friends who have done this, one a Tugger.

Neither has heard a peep out of Marriott since enrolling their resale weeks.

It's a good move by Marriott IMO. The points program has, so far, been a dud. The vastly higher MFs make buying points alone very uneconomic. But the more weeks users that you move into the system, the more people who become accustomed to the system, and maybe add on points.

And David, I'd just let it go, man. If you really sent that PM, that's all anybody's gotta know.

 

[SueDonJ]

Please read the initial thread (see below) and the immediate responds to them... (editing post, legal, etc.). If you put things/issues into the public, you have to try to resolve it and find constructive solutions.

If the purpose of this thread is just to complain again about Marriott, not be constructive, edit PMs, etc.. we are all losing our time (and further devaluating the value of our deeds by badmouthing Marriott).

The key question is: are VOAs enrolling the famous weeks bought after 6/20 and is this an exemption to the rule (or not)? I personnaly think the one that started this thread can help all of us resolve it.

So Clemson Fan, please execute yourself and make a positive contribution to the forum.

I personally think anyone who has been able to enroll a post-6/20 Week, or really any of us who have read about it happening here, is in the exact same position as you say Clemson Fan is, able to call a VOA supervisor to "help us all resolve it." But s/he (really hate how impersonal that is but don't want to get it wrong) doesn't appear to be as concerned with getting a definitive answer about why this is possible from Marriott as you do; her/his posts are pretty transparent in that s/he wanted only to share that there is a mechanism in place to get it done. Since it's been exposed now that your concerns are different, why don't YOU "execute yourself and make a positive contribution to this forum?"

 

[davidn247]

Big difference: (1) I do not have a VOA to call that enrolled me and (2) I do not want to lose my week and (3) Clemson stated he does not care if he lose his enrolled week.

By the way, is WikiLeaks the new way? Just dropping bombs on everything and everyone and taking information out of context.

I really enjoy this forum when positive contribution

 

[ondeadlin]

David,

Perhaps you'd take a moment to consider that at least three posters consider your request of Clemson, the way it was stated, and your behavior on this thread to be somewhat inappropriate. You've made your request, it's been rejected. You've stated your views, they've been disagreed with. Why not move on?

 

[KathyPet]

I most assuredly am not "rocking the boat" here. If Marriott has a software issue and I should not have been allowed to enroll my week I am hardly going to call them and bring it to their attention. I am believer in the "No news is good news" school of thought.

Anyone can pick up the phone and call customer service and ask them right out if they can enroll a resale week that they are "thinking" of purchasing. Feel free to call and let us know what they say!

 

[MVCI Customer Advocate]

Marriott Vacation Club Response

I thought it would be appropriate to respond to this thread since the absence of correct information may result in more confusion regarding the policy on the enrollment of resale weeks. Weeks purchased on the external market after June 20, 2010 are not eligible to be enrolled in the Destinations Points program. However, as this thread illustrates, several people have been able to enroll external purchases made after June 20, 2010. This is a system error which we were made aware of prior to this initial post, so the fact that it was posted here did not have any impact on Marriott Vacation Club's course of action. However, as many have speculated, because it is against the policy and inconsistent with the established enrollment process, external purchases after June 20, 2010 that have been enrolled in the Destinations Points program will be un-enrolled and if applicable, all fees refunded. If you have any additional questions regarding this policy, please contact us at customer.advocacy@vacationclub.com.
MVCI Customer Advocate

 

[Latravel]

Oh no! But everyone sort of expected this. For those that have enrolled weeks purchased after 6/20, please let us know how this goes. I don't see how they could "un-enroll" weeks especially if money has changed hands like Kathy stated.

 

[Fredm]

Well, there you go.

Thank you MVCI Customer Advocate for your clear and timely post.

 

[BarbS]

I most assuredly am not "rocking the boat" here. If Marriott has a software issue and I should not have been allowed to enroll my week I am hardly going to call them and bring it to their attention. I am believer in the "No news is good news" school of thought.

Anyone can pick up the phone and call customer service and ask them right out if they can enroll a resale week that they are "thinking" of purchasing. Feel free to call and let us know what they say!

I agree with you. It would be very foolish of you to call Marriott and report yourself. However, after reading this thread, I have a feeling someone will feel it is their obligation to report the loophole (if there is one) to Marriott. This reminds me of the thread at Flyer Talk where someone felt it was her duty to report Marriott Rewards members for scheduling "fake" meetings to get 10 nights credit.

I'm trying to decide if I should go ahead and enroll my week while I still have the opportunity to do so. I wonder if there is some criteria we don't know about that apparently is allowing some members to enroll their supposedly ineligible weeks when others can't.


Oops, never mind.

 

[Fredm]

See Post 71.