Ginger's Mom
Guest
I thought long and hard about the question posed in your post...Specifically what are the core services that must or should be included if a hotel wants to call itself a resort. This begs the question; What is a resort? and whats the difference between a resort and a hotel?
Here are three definitions I found on line:
In North American English, the term "resort" is now also used for a self-contained commercial establishment which attempts to provide for most of a vacationer's wants while remaining on the premises, such as food, drink, lodging, sports, entertainment, and shopping.
A place that is a popular destination for vacations or recreation
A hotel is a facility that provides accommodations (bed & bath basically) for transients like travelers and tourists. A resort is a recreational complex that normally has a center of attraction, like a beach, a garden park, a swimming pool and a restaurant.
So in my own words, a hotel provides a bed and bath, a resort provides that plus other recreational ammenities on site. (lets call them "resort ammenities") Enough so that the property is a destination in itself, and there is no need to leave the premises. In fact the Wyndham directory is careful to call out several of their properties where that is not the case, (they dont have much in the way of "resort amenities") and give them a special name (Avenue Collection) just so we know that they are different from the rest and that we shouldnt expect a "resort experience" at these properties.
So back to "The Bonnet Creek Resort" It is my feeling that Bonnet Creek lives up to the definition of a resort. That there is on site enough in the way of recreational activities, that a guest has no need to venture off site. There are swimming pools, water slides, a lazy river, mini golf, pool tables, etc, and now that the hotel is open, shopping , restaurants and a spa. Some of these things are included with the cost of your stay and for some they charge extra, but the common thread is that they are all on site
To provide transportation off site seems counter to the whole idea of a resort. That some people use Bonnet Creek for just for the bed and bath and spend some or all their time at the nearby amusement parks seems to violate the whole idea of a "resort destination" to me. I understand that there are things to do and see outside the gates of Bonnet Creek, but I think its perfectly reasonable to tell a guest, that if they want to leave, they are on their own. Transportation off site is not a "core service" provided by the owners for their guests.
Hello Again, Ron,
It is obvious to me that that particular piece of property was purchased for its proximity to Disney. While Bonnet Creek is a wonderful place to "get away" to, the lure of Disney is hard to ignore. Expecting that MOST people would come to BC and NOT want to visit a Disney park, is, IMHO, not realistic. (That is why a MINIMAL user fee for the shuttle might be tolerable.) There are many hotels and TS in the area that offer FREE shuttles to their guests. I guess it is all relative. And BC needs to look around and see what works for others.
Anne