• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

RCI Points Web Upgrade this Weekend

stonebroke

TUG Review Crew
TUG Member
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Just Got this email:

RCI will be temporarily closed for business over this coming weekend, as we launch exciting new benefits for our RCI Points® subscribing members.

We will be implementing enhancements that will make searching for the vacation you want faster and easier on RCI.com! In order for us to upgrade our systems, RCI.com and our call centers will temporarily close for business over the weekend to minimize any possible disruption to you.

Our call centers will be closed on the following days:

Friday, October 14, 2011
Saturday, October 15, 2011
Sunday, October 16, 2011

Also, RCI.com will be unavailable between the following times:

From: 12.01am Friday, October 14, 2011
To: 11.59pm Sunday October 16, 2011

We will resume our normal business hours on Monday, October 17, 2011 at 8am EST. If you have any urgent travel issues, please feel free to contact us prior to the closure. When we re-open on Monday, October 17, 2011, we expect higher than normal call volumes so if the matter is not urgent, we suggest that you call later in the week. We apologize in advance for any inconvenience this may cause you.

We appreciate your patience during this time, and we hope you know that we are always working to improve your membership experience. We look forward to sharing exciting news in the near future about new benefits and online enhancements which will help improve your RCI vacation experience-Because your vacation means the world to us®.

Sincerely,

Gordon Gurnik
President, RCI
 

sfwilshire

TUG Review Crew: Expert
TUG Member
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Location
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Resorts Owned
Tristram's Landing, Tree Tops Gatlinburg, Mystic Dunes, Sheraton Vistana Spas & Fountains
You gotta wonder when they can't even read a calendar to see that this isn't "this coming weekend" but still more than a week away.

Sheila
 

stonebroke

TUG Review Crew
TUG Member
Joined
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Messages
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Location
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Dates wrong - wow

If they can't even get the dates right on a mass email what is the new system going to look like?
 
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