Lerose
Guest
I checked in for my owners update. The woman at the desk tells me, oh you're an owner, we don't have anyone available right now to talk to you. Have a seat. A few minutes later, another woman comes by and says that I can go down the hall to get breakfast. When we reached the breakfast room she said that after I'm done with breakfast, I can stop at the desk and pick up my gift. No one came over while I ate breakfast. I listened (and cringed) to the sales pitch of the people at the booth next to me. After I was done with breakfast, I went back to the front desk, they already had the gift card waiting there. They gave me the card and away I went.