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Question about points

rosephwr

newbie
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Jul 20, 2021
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Resorts Owned
Diamonds resort international
Hello,
I'm new to this forum but I've been reading it a lot the last few days.

Long story short, I went to a Diamonds resort presentation and they got me to upgrade my membership, the sales person presented a super good sales speech that was, part I: I could take vacations anywhere and 2: I can sale the points that I don't use. Now, a month later, the sales person doesn't answer any of my calls, and I have a huge monthly payment and more points that I will be able to use this year. Anyone knows if is there any way to a. Sell the points and/or b. return back the upgrade and stay on my previous level. Anyone has any idea on what can I do?

Thank you for all your ideas
 

pedro47

TUG Review Crew: Expert
TUG Member
Joined
Jun 6, 2005
Messages
22,072
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How many points can you save for the year 2021 ? There is a cut off for saving points.
 

rosephwr

newbie
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Jul 20, 2021
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Resorts Owned
Diamonds resort international
If I understood correctly, out of the 20.000 that I have pending to use this year, I only can save 10.000 by july 31st they said that if I do all 20 it will be a tax mess and other maintenace fees next year :(
 

Ty1on

TUG Member
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If I understood correctly, out of the 20.000 that I have pending to use this year, I only can save 10.000 by july 31st they said that if I do all 20 it will be a tax mess and other maintenace fees next year :(

That has to be the most confusing lie I've ever heard an owner get told that wasn't by a salesman.
 

rosephwr

newbie
Joined
Jul 20, 2021
Messages
3
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Points
1
Resorts Owned
Diamonds resort international
That is what they told me when I called them :( this whole points things has been confusing and with a lot of versions on their part, so it wouldn't surprise me that banking the points is another one, but the question remains...is there any way to sell them or to return them to diamonds and get back to "silver level" and not "gold"?
 

awa

TUG Member
Joined
May 13, 2012
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Northern VA
You can only give a contract back if it’s paid off. And then you pay $1000 (or $250 in AZ) for the Transitions program. You can always try to appeal to the CEO with your personal story, but I wouldn’t waste my time with working level people who have no mechanism in place to make it happen.
 

csalter2

TUG Member
Joined
Sep 3, 2008
Messages
1,968
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554
Points
473
Location
Orange County, California
Resorts Owned
Marriott Ko Olina
Marriott Aruba Surf Club
Marriott Ocean Pointe
Diamond Resorts Gold
Unfortunately, since you’re past your rescission period, you’re stuck with these points. I’m sorry.
 

pedro47

TUG Review Crew: Expert
TUG Member
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If I understood correctly, out of the 20.000 that I have pending to use this year, I only can save 10.000 by july 31st they said that if I do all 20 it will be a tax mess and other maintenace fees next year :(
What does saving point have to do with taxes or maintenance fees????????

. Suggestion only...I would call or email someone in management on this subject. IMO
You need an answer in writing. IMO
 

youppi

TUG Member
Joined
Apr 21, 2015
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Location
Montreal, Canada
July 31st ??? Do they change cut-off dates ?
Cut-off dates were:
June 30: 100% of the current year allocated points can be saved
August 31: 50% of the current year allocated points can be saved
October 31: 25% of the current year allocated points can be saved
 
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