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Publish primary time share company contact information

JoJac001

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I sent this e-mail to TUG on 9-14-20 and was hoping they would develop a list for owners and publish it in their newsletter... I encourage other users to contact TUG - there is certainly a need for it.


Hi, It would be of tremendous help if you would provide contact info for users to all timeshare companies. If people have major problems or they want to make contact with a department that will help with exiting a contract or deed back programs, where can they go? This kind of information appears to be well hidden and you would do a great service to timeshare owners to display it.

We have two timeshares, one with Mayan Palace Riviera Maya, the other with Mayan Palace Nuevo Vallarta. Somehow Groupo Mayan is involved and Vidanta. Also Royal Holiday is somehow part of this. We have no idea who to contact or where.

Please help clarify for your user group.



Thanks, Pat and Joe Kelly

jjkelly005@gmail.com
 

Janann

TUG Review Crew: Veteran
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Location
North Texas
Resorts Owned
HGVC on the Boulevard, Las Vegas;
Disney's Saratoga Springs
I recommend that you post the question for your specific timeshare on the Mexico Timesharing forum. Someone probably has the answer.
 

dioxide45

TUG Review Crew: Veteran
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Marriott's Grande Vista
Marriott's Harbour Lake
SVV - Bella
SVV - Key West
I would think this would likely have to all be based on user provided information. Contact information changes far too often for someone to be able to maintain it on their own.
 

Eric B

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Resorts Owned
Vacation Village, Wyndham, WorldMark, SVV, WSJ, Vidanta, Buganvilias, Captain Morgan's
I sent this e-mail to TUG on 9-14-20 and was hoping they would develop a list for owners and publish it in their newsletter... I encourage other users to contact TUG - there is certainly a need for it.


Hi, It would be of tremendous help if you would provide contact info for users to all timeshare companies. If people have major problems or they want to make contact with a department that will help with exiting a contract or deed back programs, where can they go? This kind of information appears to be well hidden and you would do a great service to timeshare owners to display it.

We have two timeshares, one with Mayan Palace Riviera Maya, the other with Mayan Palace Nuevo Vallarta. Somehow Groupo Mayan is involved and Vidanta. Also Royal Holiday is somehow part of this. We have no idea who to contact or where.

Please help clarify for your user group.



Thanks, Pat and Joe Kelly

jjkelly005@gmail.com
Both the Mayan Palace Riviera Maya and the Mayan Palace Nuevo Vallarta are part of Vidanta. Their website is here:


Their contact information is in the upper right hand portion, with the phone number 800-292-9446. There is also a link to their contact us page:


To my knowledge there is no relationship between Vidanta and Royal Holiday. The corporate name is Grupo Vidanta. It used to be Vidafel and Mayan Resorts.

1601311589474.png
 
Last edited:

JoJac001

TUG Member
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I recommend that you post the question for your specific timeshare on the Mexico Timesharing forum. Someone probably has the answer.
Thanks for your response.
 

JoJac001

TUG Member
Joined
Jul 26, 2020
Messages
11
Reaction score
1
Points
53
I would think this would likely have to all be based on user provided information. Contact information changes far too often for someone to be able to maintain it on their own.
Thanks for your response.
 

JoJac001

TUG Member
Joined
Jul 26, 2020
Messages
11
Reaction score
1
Points
53
Both the Mayan Palace Riviera Maya and the Mayan Palace Nuevo Vallarta are part of Vidanta. Their website is here:


Their contact information is in the upper right hand portion, with the phone number 800-292-9446. There is also a link to their contact us page:


To my knowledge there is no relationship between Vidanta and Royal Holiday. The corporate name is Grupo Vidanta. It used to be Vidafel and Mayan Resorts.

View attachment 27061
Thanks for your helpful response.
 
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