I just yesterday attended an hour and fifteen minutes sales presentation at Skyline Tower, Atlantic City, because they paid me $150 for my time, which more than covered gas, tolls, parking, and then some, on the way down from NY. The sales lady was pleasant enough, but the manager was the one with the hard sale, but she knew I was a resale owner, and used it as part of the pitch. She said, obviously you know about resale, and I wouldn't hold that against you. I said well gee thanks. Anyway, her pitch was I need to have a "hybrid" account because Wyndham is going to be changing your availability and you'll need both CWA and CWS points. I said I have them both in the account. Look again. She said, well you'll need more CWS, otherwise you won't be able to use your plan due to the changes in the coming year. I said, well, why don't I sit back and see how those changes effect me, if at all, before I plunk down money now on a guess. She said, well if you're willing to roll that dice, than fine. I said, what's to stop Wyndham from making more changes after you make these changes, making me spend more money? I think I made their head hurt. Either way, after an hour, I got up, said I'm going to the bathroom. When I get back, it's time to leave.
That was it. Sorry for the play by play in half sentences. I get such kick out of reposting these stores. I really do love the Wyndham product. I despise Wyndham Corporate (yes I hold them wholly responsible for these piss poor sales tactics and poor treating of customers) and Wyndham Sales. The only thing redeaming about the company is, the product itself and the staff at the resorts that work so hard to give you a great vacation.