• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Platinum Escapes II

Danlop88

TUG Member
Joined
Jul 4, 2024
Messages
53
Reaction score
18
Just to give an update. I followed up today and they with a supervisor.

It was explained not all platinum members get this offer of Escapes. Users are targeted by their marketing department.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
51,205
Reaction score
22,699
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Just to give an update. I followed up today and they with a supervisor.

It was explained not all platinum members get this offer of Escapes. Users are targeted by their marketing department.
Are you sure that your Platinum membership isn't expired, or you are looking in a different II membership that doesn't have Platinum?
 

Danlop88

TUG Member
Joined
Jul 4, 2024
Messages
53
Reaction score
18
Nope not expired until 2029. Yes,i pointed out that one of the benefits listed is the Escape. Thats where she advised only certain members of platinum get it. Do you think she was misinformed? I am not looking for a getaway right now but if I am paying for something I would like have access to it.

1736376567390.png
 

WorldT

TUG Member
Joined
Oct 10, 2023
Messages
672
Reaction score
433
Definitely misinformed. I am not Platinum and I received an email about the platinum escape and it said only available to platinum members. It ask me to upgrade.
You need to speak with someone else. I was doing the math on whether it makes financial sense to upgrade.
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
51,205
Reaction score
22,699
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Nope not expired until 2029. Yes,i pointed out that one of the benefits listed is the Escape. Thats where she advised only certain members of platinum get it. Do you think she was misinformed? I am not looking for a getaway right now but if I am paying for something I would like have access to it.

View attachment 104312
Contact the TUG Members II mailbox.
 

Danlop88

TUG Member
Joined
Jul 4, 2024
Messages
53
Reaction score
18
Definitely misinformed. I am not Platinum and I received an email about the platinum escape and it said only available to platinum members. It ask me to upgrade.
You need to speak with someone else. I was doing the math on whether it makes financial sense to upgrade.
I reached to the Tug support email that was shared. With some background to what is going, I asked for confirmation that Platinum Escapes are not available to all Platinum Members, only those who are targeted by Marketing.

I will keep everyone updated as Platinum Escapes could be an influencing factor in someone choosing to upgrade or not.
 
Top