This is the reply I got from Festiva on my inquiry...they don't even know when they will open - seems the 2-3 months quoted somewhere is probably not feasible.
Thank you for contacting Owner Services.... Currently your resort is closed due to repairs, so you may or may not be able to make an exchange this year, depending on when the resort opens back up. Please let us know if you need further assistance.
Thank you,
Member Services
Patton Hospitality Management
521 College Street
Asheville, NC 28801
855-411-9335
Thank you for contacting Owner Services.... Currently your resort is closed due to repairs, so you may or may not be able to make an exchange this year, depending on when the resort opens back up. Please let us know if you need further assistance.
Thank you,
Member Services
Patton Hospitality Management
521 College Street
Asheville, NC 28801
855-411-9335