Fern Modena
TUG Lifetime Member
Sometimes I wonder just what people are thinking when they ask questions.
I had to call my bank with a question yesterday. To their benefit, although you reach a recording first, it asks right away if you'd rather speak to a human
Then it asks for your account number so they can give it to the *right* human.
Ok, so I get to the right human, and she has my account number before her she says. But she then says, "Can you spell your last name?" I said, "Why, of course I can!" Then, after she stopped laughing, I said, "Do you want me to?" I think what she meant was "would you please spell your last name for me." But that's not what she said.
After I got the information I needed, she asked me if she could help me with anything else. I said, "Sure. Do you have the winning numbers for California Super Lotto? I'll drive over to Primm if you have them." Uh, guess what? She didn't mean *that* either...
That's like when I operated a streetcar. People used to ask me things like, "Do you go to San Francisco State?" No, I work for Muni. Or "Do you know what time it is?" "Yes." That got to be a bit of a quiz, as people asked, "Do you know where I catch bus 28?" or "Do you know where the DMV is?" or "Do you know the stop for Jury Duty?" The answer to all those questions was the same. "Yes." Of course I knew.
Once, when I was new to the system, somebody asked me where to get off for DMV, and I didn't know. I told her I didn't, and she had the nerve to ask me *why* I didn't. In my politest voice I told her, "Ma'am, that is because I am not going there. If I were going there, I would have looked it up first." She looked at me like I was crazy. I dunno...is it just me?
Fern
Fern
I had to call my bank with a question yesterday. To their benefit, although you reach a recording first, it asks right away if you'd rather speak to a human
Ok, so I get to the right human, and she has my account number before her she says. But she then says, "Can you spell your last name?" I said, "Why, of course I can!" Then, after she stopped laughing, I said, "Do you want me to?" I think what she meant was "would you please spell your last name for me." But that's not what she said.
After I got the information I needed, she asked me if she could help me with anything else. I said, "Sure. Do you have the winning numbers for California Super Lotto? I'll drive over to Primm if you have them." Uh, guess what? She didn't mean *that* either...
That's like when I operated a streetcar. People used to ask me things like, "Do you go to San Francisco State?" No, I work for Muni. Or "Do you know what time it is?" "Yes." That got to be a bit of a quiz, as people asked, "Do you know where I catch bus 28?" or "Do you know where the DMV is?" or "Do you know the stop for Jury Duty?" The answer to all those questions was the same. "Yes." Of course I knew.
Once, when I was new to the system, somebody asked me where to get off for DMV, and I didn't know. I told her I didn't, and she had the nerve to ask me *why* I didn't. In my politest voice I told her, "Ma'am, that is because I am not going there. If I were going there, I would have looked it up first." She looked at me like I was crazy. I dunno...is it just me?
Fern
Fern