Parent's club wyndham timeshare is driving me crazy

[Unidurtle]

Hi! So I have helped my parents with their timeshare with CW for years now. The past few years have grown frustrating, and my dad mentioned that he thinks the timeshare got better but is now going downhill again.

My parents have a 10-15 year old timeshare that they inherited, but it is marked as a resale. It's the CW Plus plan, which is no longer offered but is grandfathered in. Their home resort is in Daytona. Can someone please tell me why, oh why, is it so troublesome to book ANY resort? There's either no availability for months, you can't book out more than 6 months, AND when clicking into many resorts, CW or Worldmark, I can't book them because "These resorts are not available for booking with your current plan"- and I get this message when looking at their home resort too! Is this because it's an old plan? Or is this typical of any CW timeshare plan?

And then RCI, UGH! There's fees when trying to book in their platform for anything now. I do prefer RCI over the CW main page right now because I can book for more dates and for resorts outside of CW, but the conversion rates for hotels sucks and for cruises is nonexistent. All they want to do is use the two weeks worth of points they get but I cant get them anything.

Any advice? Any idea what is going on? Is it me? Is it CW? Do my parents need to change their plan? TYIA and sorry for the rant!

 

[jp10558]

So, resale can't book Worldmark in most cases, but not being able to book your home resort doesn't make sense to me. I would probably contact owner care to try and figure that out. I am a CW resale owner and certainly can book Wyndham locations, usually between 10-8 months out in less desirable times, sometimes right at 10 months or with a waitlist in really in demand times at in demand resorts. So it kinda depends on what you're looking for. I was able to book 2 weeks at CW Palm-Aire at ~7 months out for a booking in late January-Feb.

So - where are you trying to book, and how far out? You can't book (in most cases) like a month or two away, they've all been booked up by then.

 

[Jan M.]

It sounds like you're experiencing the same website issues everyone is subjected to. It's pretty safe to say that any owner who uses the website shares your frustration.

Getting the error message, not showing as being g logged in when you actually are. Just click on the menu bar in the upper left-hand corner and you see that you are in fact logged in.

Getting repeatedly logged out.

Getting told you don't have enough points, the right kind of points, or whatever, to see and book the resorts.

Grayed out calendars for months. This often happens, particularly for resorts with two or three bedroom lock off units, when the system and resort have to reconcile the inventory. Sometimes the availability is back in a few days but we've seen it take a couple weeks sometimes.

Then there's everyone's favorite. The website gets hung up when you're in the middle of trying to complete a reservation.

I'm sure there's a few other issues glitches, quirks I've missed.

 

[rickandcindy23]

RCI has always had exchange fees. The resort fees are disclosed as a necessity. The fees are charged anyway, and at least RCI won't get a call exclaiming, "I didn't know there was going to be a fee!"

You should be able to get most anything far away from today's date. I think Glacier Canyon is very hard to get for next summer, unless you have status or own.