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Owner Update at non-home resort Jan 9 2019

chazmart

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We own EY at WPR and in order to get our discounted theme park tickets in Orlando, attended an owners update at SVV.

First, we were told at check-in for the presentation it would only be a 60 minute update. They lied as usual. They booked us on the morning we were heading for the airport as it was the only time we had available and clearly told them we had one hour. At 80 minutes into it I basically said we're done as two people clearly knew they had 60 minutes.

The sales guy said he had come over from Marriott VC and developed all the presentation materials himself. If I were him I wouldn't take credit. They had spelling and grammar errors in them.
He claimed he couldn't access the notes from our last update in July 2019 at Westin Kierland Villas and said that the sales guy there should have told us about the MVC because it's all been worked out.
Basically he said that MVC wants to dump all non-US properties and WSJ due to liability issues and cost. He also said some US properties would eventually be offloaded.
He said that Marriott is working on buying back all deeded properties at the locations they want to keep and add them to the MVC, SVC, WVC pool of points. Because of this, deeded owners will have less opportunity to book as deeded properties will have lower inventory over time. Not sure how true that is. Opinions?

Anyway, he proposed a couple of options to upgrade (of course) with us spending more money to buy into the points systems. He said he was selling MVC, but all the papers said Sheraton Flex on them.

He also like about some email that all SVC owners should have received in October 2018 offering them a discounted rate to buy into the points system. I save all these emails and could not find it. I asked him to produce a copy and he said he could not.

I grabbed all the papers with his offers and refused to give them back to him, which made him very upset. I didn't see anything especially revealing on the papers but I attached them just in case. His boss then came in and they basically escorted us out, which was fine with me.
Last night I emailed the deedback program at MVC and they offered to buy our WPR EY week 1-50 float at $5750 after closing costs. Am seriously considering it just to get out of the high MF each year. We've visiting most of the Sheraton/Westin properties and don't have a burning desire to go back to any of them on a regular basis.
 

Attachments

  • Owner Update SVV 01092020.pdf
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silentg

TUG Review Crew: Expert
TUG Member
Joined
Jul 17, 2005
Messages
6,201
Reaction score
3,288
Points
649
Location
Central Florida
Resorts Owned
Fitzpatrick's Castle Holiday Homes,
Enchanted Isle.
Do you have to buy something else for this deal?
 

CPNY

TUG Member
Joined
Jun 18, 2019
Messages
7,612
Reaction score
4,478
Points
399
Resorts Owned
Harborside Resort at Atlantis
SVV - Key West/Bella
WKV
Regal Vista at Massanutten
We own EY at WPR and in order to get our discounted theme park tickets in Orlando, attended an owners update at SVV.

First, we were told at check-in for the presentation it would only be a 60 minute update. They lied as usual. They booked us on the morning we were heading for the airport as it was the only time we had available and clearly told them we had one hour. At 80 minutes into it I basically said we're done as two people clearly knew they had 60 minutes.

The sales guy said he had come over from Marriott VC and developed all the presentation materials himself. If I were him I wouldn't take credit. They had spelling and grammar errors in them.
He claimed he couldn't access the notes from our last update in July 2019 at Westin Kierland Villas and said that the sales guy there should have told us about the MVC because it's all been worked out.
Basically he said that MVC wants to dump all non-US properties and WSJ due to liability issues and cost. He also said some US properties would eventually be offloaded.
He said that Marriott is working on buying back all deeded properties at the locations they want to keep and add them to the MVC, SVC, WVC pool of points. Because of this, deeded owners will have less opportunity to book as deeded properties will have lower inventory over time. Not sure how true that is. Opinions?

Anyway, he proposed a couple of options to upgrade (of course) with us spending more money to buy into the points systems. He said he was selling MVC, but all the papers said Sheraton Flex on them.

He also like about some email that all SVC owners should have received in October 2018 offering them a discounted rate to buy into the points system. I save all these emails and could not find it. I asked him to produce a copy and he said he could not.

I grabbed all the papers with his offers and refused to give them back to him, which made him very upset. I didn't see anything especially revealing on the papers but I attached them just in case. His boss then came in and they basically escorted us out, which was fine with me.
Last night I emailed the deedback program at MVC and they offered to buy our WPR EY week 1-50 float at $5750 after closing costs. Am seriously considering it just to get out of the high MF each year. We've visiting most of the Sheraton/Westin properties and don't have a burning desire to go back to any of them on a regular basis.
All lies, I can’t see them offloading all of the non us resorts. They want to get rid of the Bahamas, mexico (where MVC has zero presence) and St John?! Honestly, they can unload some of the MVC orlando properties... there are only two Sheraton and you want different brands in the portfolio. Not to mention, Marriott hotels has plans to re invent the Sheraton brand, which may bring people to the Sheraton orlando resorts. It may be wise to keep both of those in Orlando. Not sure what other US resorts they would unload, It will be interesting to see. The CEO did mention having too many resorts in the same location. But Hawaii comes to mind as well. Of course he could just be saying this so people buy back into the flex plan because they are scared of keeping their deeded week and being in jeopardy of being in a resort that may be offloaded.
 

tschwa2

TUG Review Crew: Veteran
TUG Member
Joined
Dec 19, 2008
Messages
16,061
Reaction score
4,710
Points
748
Location
Maryland
Resorts Owned
A few in S and VA, a single resort in NC, MD, PA, and UT, plus Jamaica and the Bahamas
Was it a buy back or an offer for a brokered resale at Princeville?
 

bogey21

TUG Member
Joined
Jun 8, 2005
Messages
9,455
Reaction score
4,663
Points
649
Location
Fort Worth, Texas
He said that Marriott is working on buying back all deeded properties at the locations they want to keep and add them to the MVC, SVC, WVC pool of points. Because of this, deeded owners will have less opportunity to book as deeded properties will have lower inventory over time. Not sure how true that is. Opinions?

Of all the things he said this actually makes sense to me...

George
 

controller1

TUG Member
Joined
Aug 14, 2017
Messages
3,042
Reaction score
1,942
Points
298
Location
Tulsa
Resorts Owned
Westin KORVN OF
Westin Nanea OF
Westin FLEX
. . .
The CEO did mention having too many resorts in the same location. But Hawaii comes to mind as well. Of course he could just be saying this so people buy back into the flex plan because they are scared of keeping their deeded week and being in jeopardy of being in a resort that may be offloaded.

I can't even fathom they would divest of Hawaii resorts since those resorts tend to have high occupancy rates.
 

SteelerGal

TUG Member
Joined
Mar 8, 2019
Messages
1,758
Reaction score
835
Points
224
Resorts Owned
WKV, SDO, HPP, Bay Club
I believe another Tugger was offered only SHeraton Flex when Vistana has 2 different Flex options. They both have different inventories.

Wouldn’t make sense to get rid of out of country properties? So MVC is going to allow one of their competitors, such as MVC or Dri, to take over that market? Yeah, right.
 
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