Ovation

[Railman83]

They only offer points for the weeks they consider most desirable and that are developer purchases. Otherwise they just relive you of them. I have returned 3 and have not received points for any of them

What was the highest maintenance fee contract that they accepted?

 

[comicbookman]

$10.25 It was a small contract, 69,000 points (I don't remember where) That I had purchased to add my kids to the account without doing the math.

 

[9969hi]

It's well documented that they will not take back stripped contracts (at least, not anymore.) So, you will have to wait until then to give those two back, and pay the MFs on them in the meantime.

I owned 21500 Shell Hawaii and traded them to Diamond when I purchased some points from Diamond. Diamond gave me $5000 as a trade in value. They where supposed to handle the transfer from Shell. After a year of dealing with Diamond transfer dept and their lawyer, they suggested that I try to use Ovation. About a third of the points where points I purchased from Shell, another third where points I purchased on the resale market and the other points where trade ins I purchased on the resale market from the Lawaii Beach Club and Kona Coast.
So I approached Ovation and they said they would take the points but I would not receive anything. I thought I had 7 contracts but I actually had 11 contracts. I did pay one fourth of 2018 maintenance fees since the take back would take 8 weeks. I recently received 11 letters Wyndham Ovation saying all contracts where cancelled and the transfer was complete.. I didn't have time to use the Hawaiian weeks but did use Shell quite a bit in California and was able to rent out Villa Bello weekends with a lot of work.

I am relieved not to have the $6000 maintenance fee and sleep better .

 

[jediinprescott]

Has anybody who has used Ovation been able to make reservations on line as you did before turning over to Ovation ( assuming you received the 3 year usage option) or were you told you have to call a number to make your reservations?
Mike

 

[JohnPaul]

I owned 21500 Shell Hawaii....
So I approached Ovation and they said they would take the points but I would not receive anything. I thought I had 7 contracts but I actually had 11 contracts. I did pay one fourth of 2018 maintenance fees since the take back would take 8 weeks. I recently received 11 letters Wyndham Ovation saying all contracts where cancelled and the transfer was complete..

I am relieved not to have the $6000 maintenance fee and sleep better .

I have Shell West purchases from multiple sources. Online it looks like they are all dumped into one account (keeping developer count separate). It sounds like my ownership is still made up of all the individual purchases??

 

[Fredflintstone]

Linda,

Not sure why you are so fired up. Many on Tug have requested that Wyndham and the other big players institute some type of take back program for deeds that are no longer wanted. Most have proposed taking the deed back without Wyndham paying anything. Since the resale price on most Wyndham deeds is pretty much $0, I would think anything that costs the current owner no more than the closing cost would be a deal. It would also be good for the remaining owners, since Wyndham would then be on the hook for MF. Even if it costs 1 years maintenance, it would not be a terrible deal for most folks. Yes it would be an incredible deal for Wyndham, but I see it as a win all the way around. The big variables will be whether you have to surrender all of your deeds and if resale deeds can be surrendered as well.

I think they instituted that as many states have non judicial anti deficiency laws. This means they can only foreclose on non paying owners and pay for the legal costs to get the property back. If they can get a non paying owner to deed back and pay some fees, they are much better off.

And yes, I think the exit schemes helped them to go this route as well.


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[Skipper Scooby]

Has anybody who has used Ovation been able to make reservations on line as you did before turning over to Ovation ( assuming you received the 3 year usage option) or were you told you have to call a number to make your reservations?
Mike

As a Limited Edition member, I am able to make online reservations as before. I don't have a home resort and I can start making a reservation at the 10 month mark.

 

[jediinprescott]

Thanks Skipper. Have you encountered any restrictions such as a limited number of resorts or any other anomalies to normal booking procedures?
Mike

 

[Skipper Scooby]

Thanks Skipper. Have you encountered any restrictions such as a limited number of resorts or any other anomalies to normal booking procedures?
Mike

You can book at any regular Wyndham resort. You cannot book any RCI, Asssociate, or Club Pass resorts.

I have added a list that I made a last year. There might be just a few more resorts added to it since then.

 

[WyndhamBarter]

Don't forget my favorite new WYND resort, Wyndham Austin!

And hopefully you will also have access to the new Portland, OR location when it comes online next year.

 

[bendadin]

How does it work if the points are gone? I had a July use year with 400k points but they realigned it to January so I lost those points. I want yo give back my 400k CWA.

 

[Skipper Scooby]

Before you give your deed by to Wyndham, these things have to happen. You cannot owe Wyndham any money on the deed, your maintenance fees have to be paid in full, and they are willing to take the deed back. Once they take it back, all existing upcoming reservations are canceled, including RCI and Club Pass. They might have a different start point for your use year, depending on when all of the process is finalized. Be sure to ask for the Limited Edition program so they can consider giving you the 3 years use of points. If you qualify for Limited Edition, your current VIP status will granted to you and you will have 3 years use of the points that you gave back. The points cannot be carried over from year to year.

 

[jediinprescott]

Thanks for all that valuable information. reply again if you think of anything else.
Mike

 

[bendadin]

Before you give your deed by to Wyndham, these things have to happen. You cannot owe Wyndham any money on the deed, your maintenance fees have to be paid in full, and they are willing to take the deed back. Once they take it back, all existing upcoming reservations are canceled, including RCI and Club Pass. They might have a different start point for your use year, depending on when all of the process is finalized. Be sure to ask for the Limited Edition program so they can consider giving you the 3 years use of points. If you qualify for Limited Edition, your current VIP status will granted to you and you will have 3 years use of the points that you gave back. The points cannot be carried over from year to year.

The thing is that my points WERE there in full before they realigned the contract. I don't want anything canceled but since they realigned me and took back the points, I don't want the contract any longer.

 

[bendadin]

So I called in and spoke to Ovations. They said that when they take it back, they take back a full point allotment from the next use year. So since I don't have that many 2019 points (not in reservations) I would have to wait until the first of the year, when they would grab from 2020.

I still don't know that it is particularly feasible to get rid of it. Big contract with higher MF, BUT without it my MF average is $4.86, and with it $5.05. I totally use my discounts and upgrades.

 

[Richelle]

Before you give your deed by to Wyndham, these things have to happen. You cannot owe Wyndham any money on the deed, your maintenance fees have to be paid in full, and they are willing to take the deed back. Once they take it back, all existing upcoming reservations are canceled, including RCI and Club Pass. They might have a different start point for your use year, depending on when all of the process is finalized. Be sure to ask for the Limited Edition program so they can consider giving you the 3 years use of points. If you qualify for Limited Edition, your current VIP status will granted to you and you will have 3 years use of the points that you gave back. The points cannot be carried over from year to year.

All reservations are not canceled. If you have other contracts, and have enough points to cover that contract, they will not cancel reservations first. Since they do not track which points come from which contract(with the exception of bonus points and credit pool points) they have no way of knowing which points were used to make those reservations. So they do not cancel all reservations. If you credit pooled any of points from the contract you are giving back, the points from the credit pool are grabbed first, then they cancel any current reservations made with the credit pool points. If they still need more, they will grab from use year points. If they still need more, then they cancel The other reservations made with use year points. If there are still not enough left, then they may not accept it. With the exception of credit pool reservations, canceling reservations is usually the last resort.


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[jediinprescott]

Does anybody know why they cancel reservations in the case where they are offering up to three years of use back to the owner?
Mike

 

[Skipper Scooby]

If you accept their 3 years of points offer, then the points the points that you had before you accepted are taken out of the system. You will have a new type of membership that will start a new 3 year use period once the change has gone through the system.

 

[jediinprescott]

If you accept their 3 years of points offer, then the points the points that you had before you accepted are taken out of the system. You will have a new type of membership that will start a new 3 year use period once the change has gone through the system.

I think I understand...they take all your current points and then issue an equivalent "new type of points" that can be used with no restrictions other than those previously mentioned. Also you can make reservations as before on line. Does your account number/password remain the same? Sorry for all the questions but I wanted to make sure I understand the possible unintended consequences before I call.
Mike

 

[Skipper Scooby]

Yes you can make reservations online. Your account # remains the same and I think your user name and password remains the same. I did my change when there were major issues with the website and had to change my user name and password. Just be sure to ask about all your questions when you call. I made a list before I called.

 

[PJE]

Thanks to the people here on TUG2 my wife I and decided to give Wyndham's exit program a try. On December 27 I called the Ovation number. The agent explained how the program works. We had already sent in our maintenance fees for December. The points we had we turned over for cash to pay two months' worth of MF. By the end of these two months, we were free! Thank you.

 

[PJE]

Thanks to the people here on TUG2 my wife I and decided to give Wyndham's exit program a try. On December 27 I called the Ovation number. The agent explained how the program works. We had already sent in our maintenance fees for December. The points we had we turned over for cash to pay two months' worth of MF. By the end of these two months, we were free! Thank you.

I would strongly suggest that if your are looking to get out of your time share with Wyndham call about the Ovation Exit program. They won't pay you anything for your timeshare, but you won't have to spend any money either.

 

[jediinprescott]

My Ovation experience so far... After much deliberation and research I have decided to use the Ovation program to shed my 3.7 million mostly developer purchased points over 5 contracts and 15 years of ownership. The 3.1 million contract is CWA. Much to my surprise when I finally pulled the trigger, I was told I didn't qualify for the Ovation Limited Edition program because my account was "flagged". After calls to Ovation hoping to get a different agent and calls to owner care I still could not get an explanation on who or why I was flagged. The best multiple Ovation agents could guess is because I had rented so many ( most) points out over the past 4 years. Frustrated but at least I will be out of the program. Any thoughts? BTW everything is paid off.

 

[Richelle]

My Ovation experience so far... After much deliberation and research I have decided to use the Ovation program to shed my 3.7 million mostly developer purchased points over 5 contracts and 15 years of ownership. The 3.1 million contract is CWA. Much to my surprise when I finally pulled the trigger, I was told I didn't qualify for the Ovation Limited Edition program because my account was "flagged". After calls to Ovation hoping to get a different agent and calls to owner care I still could not get an explanation on who or why I was flagged. The best multiple Ovation agents could guess is because I had rented so many ( most) points out over the past 4 years. Frustrated but at least I will be out of the program. Any thoughts? BTW everything is paid off.

The only time I’ve heard of an account getting flagged is if they used to many guest certificates because it makes then look like a renter. What’s weird is I know of someone who got flagged, but they used their allotted free ones. They didn’t buy extra. They were Platinum so they had 15 free ones. So the number must be less then 15 which doesn’t make sense. Why give them 15 if you’re going to flag them for using them? No one could tell them how long they would be flagged for. They are a TUG user. Hopefully they will speak up if they see this thread. They might have more insight on this.

 

[raygo123]

The only time I’ve heard of an account getting flagged is if they used to many guest certificates because it makes then look like a renter. What’s weird is I know of someone who got flagged, but they used their allotted free ones. They didn’t buy extra. They were Platinum so they had 15 free ones. So the number must be less then 15 which doesn’t make sense. Why give them 15 if you’re going to flag them for using them? No one could tell them how long they would be flagged for. They are a TUG user. Hopefully they will speak up if they see this thread. They might have more insight on this.

If you have one million and one points you receive 30.

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