Our 1st 24 hours at Orange Lake CC

[sumauri]

With your ongoing series of complaints at least you now know never to trade into OLCC again. It's a little hard for me to believe everything you listed went wrong in one weeks time.

Are you speaking of jacuzzi tubs inside the units themselves. All the two and three bedrooms in the north village where splash lagoon is located have jacuzzi's in the bathrooms and I thought there were community hot tubs in the splash lagoon area? There are no jacuzzi's in the one bedrooms in the building facing splash lagoon but there's a waterpark right out your door.

 

[3kids4me]

With your ongoing series of complaints at least you now know never to trade into OLCC again. It's a little hard for me to believe everything you listed went wrong in one weeks time.

Are you speaking of jacuzzi tubs inside the units themselves. All the two and three bedrooms in the north village where splash lagoon is located have jacuzzi's in the bathrooms and I thought there were community hot tubs in the splash lagoon area? There are no jacuzzi's in the one bedrooms in the building facing splash lagoon but there's a waterpark right out your door.

Wow, this is a sour post. These kinds of posts make Orange Lake actually look worse, because they reflect the defensive attitude that many encounter when they are there. (The fact that your screen name was developed yesterday does not escape many either.)

And please feel free to do a search for my experience at Orange Lake, and see what you can do with that one.

Ugh.

 

[sumauri]

Wow, this is a sour post. These kinds of posts make Orange Lake actually look worse, because they reflect the defensive attitude that many encounter when they are there. (The fact that your screen name was developed yesterday does not escape many either.)

And please feel free to do a search for my experience at Orange Lake, and see what you can do with that one.Ugh.

No thanks. I'm not going to get in the war between the lovers and haters of olcc. I post my opinions only and my opinion of olcc is a very positive one (the nicest and largest resort we have ever stayed at).

I would never incessantly trash any resort in a public forum to the point of adnauseum just to keep a negative rift going. That's what reviews are for.

 

[Jeni]

With your ongoing series of complaints at least you now know never to trade into OLCC again. It's a little hard for me to believe everything you listed went wrong in one weeks time.

I would hate to think that you are calling me a liar, because YES, all of the aforementioned happened in one week's time at OLCC. Feel free to call OLCC yourself about all of the issues reported re: unit 3822 in the North Village. Re: the jets not working, that was for the jacuzzi tub in our 2 BR unit. And you're right, I know to never stay at OLCC again.

 

[senorak]

I don't think Jenni "trashed" OLCC...she simply stated what she experienced, (good and bad), during her stay. To insinuate that she was lying or exagerrating is totally unfair and downright rude.

I've stayed at OLCC twice...and the first visit (in 2001) was a wonderful stay in the West Village. At that time, OLCC was the best timeshare resort we had visited. Since then, we have had the opportunity to visit quite a few other resorts---in Orlando, Las Vegas, Sedona, Poconos, NYC, Hilton Head and Myrtle Beach. I would rate OLCC better than the Poconos, Las Vegas (Carriage House), and Myrtle Beach (Presidential Villas)....but lower than the other resorts. We returned to OLCC last summer; and while we didn't have the negative experience that Jenni (and others have posted in earlier threads), I don't think we will return to OLCC should we return to Orlando. While there are numerous acivities/ammenities at OLCC, it has just gotten too big to have that "personalized touch" to it. There are other Orlando area resorts I would like to give a try.

I would agree with "3Kids4me" that the defensive attitude of some posters has just totally turned me off to OLCC. A simple, "Wow, Jenni....you did have an awful time and I don't blame you for not wanting to return", would have been the best and most appropriate response.

DEB

 

[sumauri]

I would agree with "3Kids4me" that the defensive attitude of some posters has just totally turned me off to OLCC.

On the other hand maybe there are those that get tired of the incessant negative posts concerning olcc. There's two sides to every story and if the negative posts keep occurring concerning one particular resort (in this case olcc) then it should be the right of others to post their positive experiences in rebuttal.

In most every resort we've ever stayed at there were instances where we would have to call maintenance or housekeeping for something or the other. This is common among timesharing. When at olcc the key card wouldn't work for the unit. We had to call front desk (good thing we had a cell phone) and front desk reported it to security. We had to wait about 15 minutes for security to finally open the door, but that's just part of the timesharing experience and we realized that.

On Hilton Head Island we had a bug problem (the island has bugs called palmettos and ants since the island is surrounded by water like Florida is). We called maintenance and they promptly came and sprayed.

There are other instances where we needed assistance but I would never trash an entire resort because of those experiences.

 

[chap7]

On the other hand maybe there are those that get tired of the incessant negative posts concerning olcc. There's two sides to every story and if the negative posts keep occurring concerning one particular resort (in this case olcc) then it should be the right of others to post their positive experiences in rebuttal.

The incessant negative posts are coming from a number of different people, many of whom are relatively new to the site. Could it just be possible that perhaps OLCC is not the perfect 10 that some owners would have you believe?

"There are other instances where we needed assistance but I would never trash an entire resort because of those experiences"

Giving an account of personal experiences at OLCC does not mean that someone is trashing the resort. They are simply stating what happened to them. Call it trashing if you want but it doesn't change their experience. It is what it is. Besides from what I've read it seems that many who have posted about their negative experiences have also pointed out some of the things that they considered to be positive about the resort.

Some OLCC owners get so defensive about it and try to spin every complaint someone has. It's a joke.

 

[Steve]

People are free to post their experiences...both positive and negative... in this forum regarding any Florida resort.

What is not acceptable is taking someone to task for posting their experiences. If Jeni wants to detail all of the things which went wrong during her stay at Orange Lake...she is free to do so. And she should be able to do so without being accused of "incessantly trashing" the resort.

If someone wants to post their positive experiences at Orange Lake in order to provide a different perspective, that is perfectly fine. Attacking the person who posted the negative experiences, however, is not fine...and I am not going to put up with it. Consider yourself warned.

Steve
Florida Moderator

 

[rapmarks]

On the other hand maybe there are those that get tired of the incessant negative posts concerning olcc.

It is Sept 4th and you joined on Sept 3 and you are already tired of negative posts concerning olcc!

 

[sumauri]

My apologies to Jeni. In reading back over your threads you did say many positive things about olcc. I guess you were just jinxed concering your unit assignment. Again, my apologies.

 

[DianeV]

New ID posting as a guest but with soooo much knowledge!

What you dont seem to understand is that anytime someone has problems with OL the owners are the ones who come here and try to insinuate the poster must be exaggerating or lying (gee kinda like you did)

I would think that if I owned somewhere that so many non owners were complaining about I would be concerned instead of defensive

But that is just me

We dont see nearly the amount of complaints about other Orlando resorts as we do about OL and the worst thing is they all sound the same. No one there seems to want to fix the problems

 

[snowlady]

I am very sorry that you had such a rough time of it during your stay at OLCC. I have been an owner there (resale) for about 3 years now and my family and extended family always enjoy the time there. We have stayed in the golf villas, tennis villas, and north village. Once, the lock on the door to the lanai became stripped and we could not open the door. Maintenance responded quickly to our call. We dropped the glass coffee pot on the tile floor and had another delivered within 15 minutes of the mishap, no charge and no questions asked. I don't know why they didn't respond to the problems in your unit as they should have, but I have noted your unit number and the week of your stay and I will write them a letter detailing the issues surrounding your stay. I hope that wherever you decide to vacation next, you have a better time.

To address those who say us owners are too defensive, I do believe the # of negative posts (many are repeated every time someone else posts one) is relative to the number of units. Most of the resorts in Orlando are not even a quarter of the size of OLCC. Thus, there will be more hot water heaters to break, more appliances to fail, etc...and if you think of your own homes, things just aren't made the way they used to be. My house is eleven years old and we have already replaced the dish washer and stove. Poor service is unacceptable and I will be sure to harp on this in my letter.

I really try to stay out of these threads, but I really am a happy owner.

 

[timetraveler]

I too, have noted Jeni's unit #. I will be "home" very soon. And I'm hoping to see her unit. Or at least address the communications that took place between Jeni and the OL staff. I truly have never experienced the snowball effect of problems she encountered. I don't know if that means...she was just behind the eight ball that week, or I've been sprinkled with pixie dust for the 50+ visits I've spent there. Go figure.

But, I will be sure to post my overall experience upon my return as others have done in this thread.