• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 29 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Check out our happy birthday post here: Happy Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Come check it out for a chance to win a Free TUG membership (or renewal) just for helping out!

    Read more here
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
  • Sign up to get the TUG Newsletter for free! 60,000+ subscribers! Latest resort reviews and the most important topics discussed by owners during the week!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    Read more Here
  • A few of the most common links here on the forums for newbies and guests!

Online Booking

slum808

TUG Member
Joined
Aug 31, 2011
Messages
934
Reaction score
2
Points
128
Location
Honolulu
I was able to log on to the Online Booking today. Of course by the time I wake here, the mad rush is over. The search feature seems pretty easy to use. You select the dates of travel, select your resort, then select your room types. After it pauses for 15 seconds or so, it tells you which of your dates are available or which are not. It has an option to waitlist all of the dates you requested. I was looking at 2-bedrooms at Aulani for June, July, and August. Since my primary search was unavailable, it shows you multiple alternatives. For Aulani it gave me all the two bedroom view types as alternatives. Except for 1 or two nights here and there. There are no 2-bedrooms available up to and including Aug 19. There is OV Grand villas available for Memorial day weekend if anyone is interested, but those use up my years points in one night. The system treats 2-Bedroom lock-offs as a seperate category, so you'll need to run a seperate search.

It wouldn't let me search farther than the 7 month non-home window.
It wouldn't let me book a ressie that spanned two UYs. I would have to make two seperate ressies for that or call.
It wouldn't let me enter date for a whole month, it says it exceeds the maximum booking length. Didn't try to figure out what it was, But check out defaults to a week after the check in.
It gave me an error when I tried to book a grand villa that was way more points than I had available.
It did let me search for dates this year, even though I'm out of points. I didn't hit book, but I'm assuming it would let me borrow my points.

I didn't see anywhere what times the system is available for booking. I'm hopeing its the same as Member services. If its different it would be a disadvantage to those with out internet. Okay, I guess my selfish side wishes they would open at midnight est since that would be 6 pm here. Its a pain to have to wake up at 3 am to book something.

Steve
 

SuzanneSLO

TUG Member
Joined
May 21, 2006
Messages
214
Reaction score
0
Points
16
Another functionality which was added was the ability to confirm the details of existing waitlists online. Its in the Planning Center under My Membership on the right side of the page. -- Suzanne
 

lily28

TUG Member
Joined
Jan 13, 2009
Messages
1,393
Reaction score
78
Points
258
Location
chicago
Can I cancel a reservation online? If yes, I can't find it. Thanks
 

slum808

TUG Member
Joined
Aug 31, 2011
Messages
934
Reaction score
2
Points
128
Location
Honolulu
Can I cancel a reservation online? If yes, I can't find it. Thanks

After logging in, click on "vacation center" on the right. Then on the left click up coming reservations. Find your ressie and click on it. There should be a link to cancel.
 

dvc_john

TUG Member
Joined
Aug 25, 2006
Messages
927
Reaction score
49
Points
388
Location
Davenport, IA
It appears that the online hours are much longer than MS.
For 11month / 7 month windows, you can book beginning at 8am et.
I made a booking today (Jan 20) for Dec 20 at 8am et.
Borrowing is part of the process if necessary.
 

Twinkstarr

TUG Member
Joined
Jul 12, 2007
Messages
7,269
Reaction score
0
Points
36
Location
Ohio
It appears that the online hours are much longer than MS.
For 11month / 7 month windows, you can book beginning at 8am et.
I made a booking today (Jan 20) for Dec 20 at 8am et.
Borrowing is part of the process if necessary.

I was able to get on last night. From just looking around at it and playing a bit I was rather surprised. I tried a booking that required borrowing and it let me pick which contract to borrow from 1st. Must save those VB points for the Beach Cottage!;)

This is from someone who had the ADR system crash on them at 5:45 am 180+10 days out for a check in Saturday b4 T-giving the year it went live. System opens up at 5:30 am.

So I have been a little leary of Disney IT ventures. But it seems pretty easy
 

rhonda

TUG Review Crew: Veteran
TUG Member
Joined
Jun 6, 2005
Messages
3,342
Reaction score
957
Points
498
Location
San Diego, CA
Resorts Owned
Worldmark, DVC, Grand Pacific Palisades // Gone: Warner Springs Ranch, Seapointer (SA), WinPointVIP (?)
JUST BOOKED MY FIRST DVC RESERVATION using the NEW ONLINE RESERVATION SYSTEM!

Yippie! At about 5a PT, I booked my first reservation using DVC's new online reservation system! I'd been poking about the system on/off since 10p PT last night ... and found a Fri/Sat night at Grand Cali for April 2012. Woot!
 

durrod

Guest
Joined
Apr 24, 2007
Messages
261
Reaction score
38
Points
338
Location
NC
Great!

I play with it and the only thing i can say is that is GREAT!
You can check availability and book, it even gives you other available options to consider with out having to search again. All with out nonsense complicated rules like housekeeping credits or transaction limits or fee for this or fee for that. Love dvc flexible and simple system. Dvc owners have been a long time waiting for this:cheer:
 

Amy

TUG Member
Joined
Jun 7, 2005
Messages
999
Reaction score
0
Points
226
Location
Pacific NW
I can't seem to get the online booking page to load tonight. Can anyone else get into the online booking system right now?
 
Top