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One-time verification code and confirmation

LisaH

LisaH

TUG Lifetime Member
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I only have a small package so don’t use WM website often, especially in recent years when every time I log in, it requires a one-time verification code, no matter how often I ask the website to remember me. Does it happen to you as well?
Also, I just realized that for the past two reservations, I didn’t receive an email confirmation. If I go to the website, it’s there but there is no button to click to send myself or others a confirmation. Am I missing something? The whole WM experience since Wyndham acquisition / integration has been hell. I’m sure I’m not the only one who is really disappointed.
 
Although the one time code is annoying I don't find it takes much time. For the confirmations I would check my junk mail folder if you haven't already. I have had problems in the past where reservations have not come to my email. I also would really like to see the resend confirmation button but I don't think it will happen. If the reservation is for others I take a screenshot of the reservation and send it to them. As soon as you change the name they will send you another confirmation which you can then forward. You are part of a long list of owners who are frustrated with how Wyndham has changed the ownership. My biggest complaints are allowing mega owners to monitize the best locations and dates and the absolute debacle of the new and "unimproved" website. Although I must admit that the all suites feature that they just brought in is rather nice.
 
LisaH said:
I only have a small package so don’t use WM website often, especially in recent years when every time I log in, it requires a one-time verification code, no matter how often I ask the website to remember me. Does it happen to you as well?
Also, I just realized that for the past two reservations, I didn’t receive an email confirmation. If I go to the website, it’s there but there is no button to click to send myself or others a confirmation. Am I missing something? The whole WM experience since Wyndham acquisition / integration has been hell. I’m sure I’m not the only one who is really disappointed.
Click to expand...
Is your worldmark account a resale account? If so, double-check the email address on your profile. After the "upgrade", my account reverted to the previous owner, who luckily happened to be our very own @DaveNV . Poor Dave had to forward the confirmations to me for awhile. He also received another email - maybe for BOD voting?. So make sure that your profile is up to date. The voting email was in a different location but I don't remember the details.
 
klpca said:
Is your worldmark account a resale account? If so, double-check the email address on your profile. After the "upgrade", my account reverted to the previous owner, who luckily happened to be our very own @DaveNV . Poor Dave had to forward the confirmations to me for awhile. He also received another email - maybe for BOD voting?. So make sure that your profile is up to date. The voting email was in a different location but I don't remember the details.
Click to expand...

It takes a village. :D

Dave
 
LisaH said:
I only have a small package so don’t use WM website often, especially in recent years when every time I log in, it requires a one-time verification code, no matter how often I ask the website to remember me. Does it happen to you as well?
Also, I just realized that for the past two reservations, I didn’t receive an email confirmation. If I go to the website, it’s there but there is no button to click to send myself or others a confirmation. Am I missing something? The whole WM experience since Wyndham acquisition / integration has been hell. I’m sure I’m not the only one who is really disappointed.
Click to expand...
Workaround:
View the reservation "details".
In Chrome, right click, press Print button, when the menu to select a printer appears, select Save as PDF
Then you may email the PDF to anyone you wish.

I only get the one-time code every time, on my iphone (Safari). (The "do not challenge" does nothing there.)
I get it once if I have switched to a different laptop or browser; after that, the "do not challenge" works for me.
 
I checked my junk mail folder and nothing is there. One reservation was made yesterday. Yes I now print the page as PDF and save a copy myself.
I also use iPhone, both safari and chrome, and it still requires the code every time! Using chrome on my MS Surface is the same. Just annoying.
 
You need your email confirmation! because, at least for my current two reservations, the dates on the reservations is DIFFERENT from the actual dates of my stay (for instance, my reservation is Dec 22 - 26 on my printed email yet listed as Dec 23 - 26 on my dashboard). I called in July (when I first noticed it) and the answer was 'the problem has been reported, we're working on it'. I hate that both Worldmark and Shell Vacations were acquired by Wyndham. Guess that's corporate America.
 
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