Hey everyone,
So I called to check on my deed transfer and they said it was all set as of Friday. They gave me my member number and when I went to start my online account it said the member number was already in use… When I called they initially said it could take a couple of weeks until the website makes the change in ownership ( I don’t know if that is BS or not) I stated I already waited 9 weeks, when the rep came back she said can send me a temporary password once I sign in I can change all the info I need to. So I did that and I could change everything except the name on the account… When I called them I gave them my name and zip code which she verified was correct with her records…Also, I logged into RCI to make sure that would work and to my surprise I got lucky enough and the 350 RCI points are still in the account and once again I could change everything except the name on the account. So finally to my question… Should I call them to let the know the name on my login still says the old owner or should I let it ride and see what happens?? I’m afraid if I call them the 350 points will disappear but if I don’t will the reservation still be under the old owners name in RCI??
:annoyed::ignore:
So I called to check on my deed transfer and they said it was all set as of Friday. They gave me my member number and when I went to start my online account it said the member number was already in use… When I called they initially said it could take a couple of weeks until the website makes the change in ownership ( I don’t know if that is BS or not) I stated I already waited 9 weeks, when the rep came back she said can send me a temporary password once I sign in I can change all the info I need to. So I did that and I could change everything except the name on the account… When I called them I gave them my name and zip code which she verified was correct with her records…Also, I logged into RCI to make sure that would work and to my surprise I got lucky enough and the 350 RCI points are still in the account and once again I could change everything except the name on the account. So finally to my question… Should I call them to let the know the name on my login still says the old owner or should I let it ride and see what happens?? I’m afraid if I call them the 350 points will disappear but if I don’t will the reservation still be under the old owners name in RCI??
:annoyed::ignore:
