Rich: Thanks for the best wishes, was in a car accident Tuesday and just now starting to feel better.
The obligations of the closing company can vary greatly with what they think they are supposed to do. Most of these that are owned by the PCC's prepare deeds and closing statements or their version of them. Most do not know what all the rules are like foreign sellers and FIRPTA, so they take the approach of not my problem, let somone else worry about it, I sure did not get paid to worry about that.
Talent, I will disagree with you on one part, many states do not regulate closing companies, so it is free game for them. Florida until October of this year had no requirements in place to call your self and escrow company or use those words in your advertising (it has only become a law this year after a lawyer was disbarred for having an escrow company and stealing all the escrow funds. He left a lot of homebuyers without their earnest money).
Many do not sell title insurance, so they are not regulated that way either. Attorneys do own some, realtors do as well and there are many licensed title companies out there too.
I am glad to see the reference to someone who is licensed by the state to prepare deeds, but I tell you, there are way to many including people recommended here on TUG that are in Florida and do not have people licensed by the state to prepare deeds in other states. Actually there are many here that do not understand the UPL issues and I am glad to see you make that reference in your post.
What can or should one expect in a closing company?
1. A totally neutral third party. That means none of this crazy POA siginings we see.
2 Someone LICENSED to transact business as an escrow agent or title company.
3. Someone who carries the necessary Errors and Omissions insurance, Fidelity BOnds, Surety Bonds required to do business in the state the timeshare is located in.
4. Someone who maintains separarte escrow and operating accounts. Ask, you might be surprised or ask for banking references to verify.
These are only some things, I am sure people can add to it on what they look for. Too many times, people focus on price. While price certainly needs to be a factor, the low price may not be the best price.
What if I sat at my dining room table and for $50 or $75 sat and copied deeds for people. I screw up and what can you get..... nothing. By the same token I have spent all the time and money to get licensed in every state I do business in and you have state agencies to complain to and that will take action on.
I work with an attorney that holds to a major belief, you can close with someone who holds a J.D. or a GED, you get what you paid for.
Those are some of the things I tell people to look for, others are free to add to it. Maybe we could get a sticky of the best ideas like their is a sticky on how to sell your timeshare that people can use.