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New to TUG - Wish I had found earlier

dahiana said:
Hi Brian, i need to send my cancellation letter tomorrow, but could you please give me Jari Alvarez email, i would like to send him an email too

thanks!!!
Click to expand...

Hey Dahiana - the email I used was jalvarez@hgvc.com. Jari did not respond but when I called today they told me an email was received so I think that is a good email address.

I have emailed the person who handled the closing, the sales lady and Alvarez. So far not a peep from anyone. I guess they want to make me sweat.

Good luck, just get a certified letter sent within the time frame allowed. Based on my experience don’t expect acknowledgement but I believe the emails do help.

Brian




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The developer is under no responsibility to inform you of receipt, or progress on processing a rescission. They are only required by law to process all timely requests that have been mailed within the allowed time frame.

Jim
 
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Brian_F said:
Hey Dahiana - the email I used was jalvarez@hgvc.com. Jari did not respond but when I called today they told me an email was received so I think that is a good email address.

I have emailed the person who handled the closing, the sales lady and Alvarez. So far not a peep from anyone. I guess they want to make me sweat.

Good luck, just get a certified letter sent within the time frame allowed. Based on my experience don’t expect acknowledgement but I believe the emails do help.

Brian




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Click to expand...

You may also use jari.alvarez@hgv.com. I got confirmation my contract was rescinded this morning and the email form was first.last@hgv.com.

My experience was I mailed a letter and copied it by email to Jari and the local rep. After tracking showed it was received I waited a few days and called HGVC member services in Orlando. They were actually reluctant to tell me anything which surprised me. Would not tell me the status only that the letter was received. I sent an email to the local rep who handled the closing and she replied with a very nice note confirming the contract was rescinded. About a week total time. I assume it will take a while to be refunded.

Does anyone know what the typical time is to get a refund of closing costs?


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Wow! Already refunded. Only two days after letter was received. I will be more likely to buy HGVC based on this experience.

Certified letter is still in la la land according to tracking. Glad I put a copy in the swag box I returned.


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Brian_F said:
Wow! Already refunded. Only two days after letter was received. I will be more likely to buy HGVC based on this experience.

Certified letter is still in la la land according to tracking. Glad I put a copy in the swag box I returned.


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Click to expand...
Good for you! I am so happy that you rescinded and can make a more informed decision. Hilton is a great product, and you will find a resale that will fit your vacation needs. There is a TUG member named Seth Nock who is a broker for resales at Hilton (and other properties), and of course there is always eBay, where I buy almost all of my timeshares.

Your 2019 started out pretty great.
 
rickandcindy23 said:
Good for you! I am so happy that you rescinded and can make a more informed decision. Hilton is a great product, and you will find a resale that will fit your vacation needs. There is a TUG member named Seth Nock who is a broker for resales at Hilton (and other properties), and of course there is always eBay, where I buy almost all of my timeshares.

Your 2019 started out pretty great.
Click to expand...
Purchased most on ebay too but used Judi Kozlowski for a recent one and was happy with her services.
 
Brian_F said:
Wow! Already refunded. Only two days after letter was received. I will be more likely to buy HGVC based on this experience.

Certified letter is still in la la land according to tracking. Glad I put a copy in the swag box I returned.


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Click to expand...
Sent you a PM
 
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