• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

New Member's Portal

joybuzzer

TUG Member
Joined
Aug 13, 2023
Messages
50
Reaction score
17
Location
Fort Worth, Texas
Resorts Owned
HICV Points
Tahiti Village
After months of receiving emails & fliers about the new HICV booking site I decided to take the plunge and set up my account on the new site. Here are my thoughts:

1. The advertising for the portal makes it look like it may be app for a phone, it is not. It's just website that is mobile friendly.
2. I originally thought that my existing account would work on the new site, that wasn't the case. I HAD to register again. The OKTA identity verification is not configured very well, the error/warning messages are not very meaningful to me.
3. The new portal is not fully functional; it does not contain the MaxTime deals. This omission, for me, is significant since I typically use it to book my trips. I only have 50k point package.

While HICV may see this site as progress, I'm not sure why they would omit certain features and refer members back to the old site for certain functionality. While there are drawbacks with the new site. There may be some usability features that I am not seeing. Any site features worth using? Maybe they will add the MaxTime deals, otherwise I'm just going to keep using the old site.

New Site
Old Site
 
Last edited:

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
10,147
Reaction score
4,532
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, Legacy HGVC Elite, WM, HICV, +
You can search on a number of selected resorts, vs one only or all only on the old site. That is an improvement for me. But other details are only available on the old site. I have both saved, and visit the new site to search, but do everything else on the old one.
 
Top