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New directory (2025-26) is posted!

My thoughts now that I've looked at it, and changes I noticed:
  • I had hoped they might revise the vacation planning calendar to alleviate the confusion regarding the Friday, Saturday, Sunday columns. It doesn't look like they've changed or added any explanation that you're most likely going to be looking at Friday no matter what day you're checking in.
  • One interesting thing removed from old Page 317, new Page 297, is the box stating that "All Club Wyndham Members have access to book at Margaritaville resorts 5 months prior to check-in."
  • A few different clarifications were added to Reservation Modifications, but this one stood out: "Nights cannot be removed within 14 days of arrival. Nights can still be added up to 2 days prior to arrival." They also added one that doesn't seem necessary: "Housekeeping credits will not be returned when removing nights." Why would they be? Maybe confused people complained too much or something, but I don't even understand why that would be a question.
  • They added the very important fact that you can use the Points Deposit Feature during the first 3 months of your use year! (Did you know that the timeframe was not included in the 2023-24 directory? :doh:)
  • They vagued up some of the descriptive language under PlusPartners.
  • They moved Club Pass guidelines out of the Exchange section and under a new header called Other Resort Options that includes Club Pass, Affiliate, and Associate categories.
  • They removed the suffix "by Wyndham" from Presidential Reserve and Margaritaville Vacation Club. (When I first noticed it with MVC I thought maybe it was a sign of something, but then once I realized that the same had happened with PR I think it was just simplification.)
 
My thoughts now that I've looked at it, and changes I noticed:
  • I had hoped they might revise the vacation planning calendar to alleviate the confusion regarding the Friday, Saturday, Sunday columns. It doesn't look like they've changed or added any explanation that you're most likely going to be looking at Friday no matter what day you're checking in.
  • One interesting thing removed from old Page 317, new Page 297, is the box stating that "All Club Wyndham Members have access to book at Margaritaville resorts 5 months prior to check-in."
  • A few different clarifications were added to Reservation Modifications, but this one stood out: "Nights cannot be removed within 14 days of arrival. Nights can still be added up to 2 days prior to arrival." They also added one that doesn't seem necessary: "Housekeeping credits will not be returned when removing nights." Why would they be? Maybe confused people complained too much or something, but I don't even understand why that would be a question.
  • They added the very important fact that you can use the Points Deposit Feature during the first 3 months of your use year! (Did you know that the timeframe was not included in the 2023-24 directory? :doh:)
  • They vagued up some of the descriptive language under PlusPartners.
  • They moved Club Pass guidelines out of the Exchange section and under a new header called Other Resort Options that includes Club Pass, Affiliate, and Associate categories.
  • They removed the suffix "by Wyndham" from Presidential Reserve and Margaritaville Vacation Club. (When I first noticed it with MVC I thought maybe it was a sign of something, but then once I realized that the same had happened with PR I think it was just simplification.)

"Vagued up."

I like that!
 
About the modifications. I was looking at that recently as I wanted to remove nights for an upcoming reservation (at the 15 day mark), and the old directory did not address removing nights (only adding). So good they added info regarding removing nights. From my recent experience, I learned (or was reminded) removing was just added in October 2024. And, I also learned that if you borrow points to make your reservation, you cannot remove nights.
 
Y

ya, that's pretty vague. I'm really confused now. more clear or less clear?
The old PlusPartners language mentioned some specific car rental companies, for instance, but the new language takes out any specific travel brands and essentially says call us to explore options.
 
I think it kind of makes sense that you cannot remove nights at the under 15 day mark because that's beyond the cancellation window.
 
According to the Directory, the website URL is clubwyndham.com. It is actually clubwyndham.wyndhamdestinations.com although clubwyndham.com will get you there.

Here's a fantasy Presidential Reserve benefit: Presidential Arrival -- intentional touches designed to delight your senses the moment you step inside your suite, from dimmed lighting and soothing music to premium snacks and upgraded amenities. Members receive these amenities when staying at a Presidential Reserve resort.

Early Check-in, VIP Check-in, and Request Specific Suites are VIP benefits that have been discussed on TUG.
 
My thoughts now that I've looked at it, and changes I noticed:
  • I had hoped they might revise the vacation planning calendar to alleviate the confusion regarding the Friday, Saturday, Sunday columns. It doesn't look like they've changed or added any explanation that you're most likely going to be looking at Friday no matter what day you're checking in.
  • One interesting thing removed from old Page 317, new Page 297, is the box stating that "All Club Wyndham Members have access to book at Margaritaville resorts 5 months prior to check-in."
  • A few different clarifications were added to Reservation Modifications, but this one stood out: "Nights cannot be removed within 14 days of arrival. Nights can still be added up to 2 days prior to arrival." They also added one that doesn't seem necessary: "Housekeeping credits will not be returned when removing nights." Why would they be? Maybe confused people complained too much or something, but I don't even understand why that would be a question.
  • They added the very important fact that you can use the Points Deposit Feature during the first 3 months of your use year! (Did you know that the timeframe was not included in the 2023-24 directory? :doh:)
  • They vagued up some of the descriptive language under PlusPartners.
  • They moved Club Pass guidelines out of the Exchange section and under a new header called Other Resort Options that includes Club Pass, Affiliate, and Associate categories.
  • They removed the suffix "by Wyndham" from Presidential Reserve and Margaritaville Vacation Club. (When I first noticed it with MVC I thought maybe it was a sign of something, but then once I realized that the same had happened with PR I think it was just simplification.)
Do we think this means resale owners are losing access to Margaritaville?
 
I’ve gone to Margarittaville St. Thomas and Rio Mar several times when we sit and discuss amongst ourselves I have found a lot of renters at St Thomas from third party sites. In my informal survey I have yet to speak with any actual Margarittaville owners. If they exclude non Margarittaville owners then who would go?
 
Ok, the new directory is beautiful with lots of pictures, but it seems as if they are focusing on a "beauty shot" of the area that is NOT near the resort. The resort pictures are tiny. Example...Nashville (regular, not Margaritaville) shows a HUGE picture of the Nashville skyline that is MILES away from the resort, but IS seen from the Margaritaville resort.

I would like to see more focus on the RESORTS....Exterior pic (most have a tiny one), on-site features--pool, beach, recreation areas, view from the unit to the scenery. And why can't we get the floor plans and the old charts that gave square footage and if you had a fireplace, balcony, how many bathrooms, bedding configuration, etc.? Information about parking (location, fees) is not prominent.

I also wish that the room pictures on the website were accurate for each type of room. Often they just have the came picture up for all types of rooms.
 
I think it kind of makes sense that you cannot remove nights at the under 15 day mark because that's beyond the cancellation window.
Totally agree. But what I don't see mentioned is that if you borrow points when you make the original reservation, you cannot drop nights - regardless of if you are within the cancellation window. My beef is you cannot drop nights from a reservation if you borrowed points - regardless of being outside 15 days of checkin. I don't see it documented - even now in the new directory, at the time I ran into an isssue dropping nights wasn't documented at all - I was fortunate to run into a well educated VC (as I do think she is correct in that it was the borrowed points hanging me up). It would not surprise me at all if the same applies to rented points but I have not tried that.
 
Ok, the new directory is beautiful with lots of pictures, but it seems as if they are focusing on a "beauty shot" of the area that is NOT near the resort. The resort pictures are tiny. Example...Nashville (regular, not Margaritaville) shows a HUGE picture of the Nashville skyline that is MILES away from the resort, but IS seen from the Margaritaville resort.

I would like to see more focus on the RESORTS....Exterior pic (most have a tiny one), on-site features--pool, beach, recreation areas, view from the unit to the scenery. And why can't we get the floor plans and the old charts that gave square footage and if you had a fireplace, balcony, how many bathrooms, bedding configuration, etc.? Information about parking (location, fees) is not prominent.

I also wish that the room pictures on the website were accurate for each type of room. Often they just have the came picture up for all types of rooms.
These are one of the driving issues for me and why I'm making all these video reviews - I think a lot of places don't want to do it because it's going to not be the best beauty shots available, and it's going to hurt marketing. Look at my Nashville video review and it's really not inspiring to ever stay there.
 
Ok, the new directory is beautiful with lots of pictures, but it seems as if they are focusing on a "beauty shot" of the area that is NOT near the resort. The resort pictures are tiny. Example...Nashville (regular, not Margaritaville) shows a HUGE picture of the Nashville skyline that is MILES away from the resort, but IS seen from the Margaritaville resort.

I would like to see more focus on the RESORTS....Exterior pic (most have a tiny one), on-site features--pool, beach, recreation areas, view from the unit to the scenery. And why can't we get the floor plans and the old charts that gave square footage and if you had a fireplace, balcony, how many bathrooms, bedding configuration, etc.? Information about parking (location, fees) is not prominent.

I also wish that the room pictures on the website were accurate for each type of room. Often they just have the came picture up for all types of rooms.
Your critique makes even more sense when we realize that the member's directory is for owners, not for prospective customers. As owners, we don't need to see fancy pictures for areas around the resorts, we don't need to see nice views, we need information about the resorts. Know your audience right? They are getting the audience wrong when it comes to the intent of the member's directory. I plan to address this with Annie Roberts soon, as I really think they need to rethink their entire approach for the member's directory with this in mind.
 
Do we think this means resale owners are losing access to Margaritaville?
They say this all of the time at the sales updates - it's a FOMO based sales approach. It's not true - and likely never will be as Wyndham cannot maintain high enough occupancy rates without allowing non-MVC owners to book into these resorts, and/or resale only owners.
 
Totally agree. But what I don't see mentioned is that if you borrow points when you make the original reservation, you cannot drop nights - regardless of if you are within the cancellation window. My beef is you cannot drop nights from a reservation if you borrowed points - regardless of being outside 15 days of checkin. I don't see it documented - even now in the new directory, at the time I ran into an isssue dropping nights wasn't documented at all - I was fortunate to run into a well educated VC (as I do think she is correct in that it was the borrowed points hanging me up). It would not surprise me at all if the same applies to rented points but I have not tried that.
So just to be clear, if I move points into a future use year, then make a ERP reservation and use some of those future use year points to complete a reservation in my current use year, I cannot drop nights from said reservation?
 
So just to be clear, if I move points into a future use year, then make a ERP reservation and use some of those future use year points to complete a reservation in my current use year, I cannot drop nights from said reservation?
Probably :) My situation was I booked a reservation less than 60 days from checkin, I borrowed some of the points needed from 2026. The VC said since I borrowed points I couldn't drop days. She said I could add (if there was availability) but we can't drop. Certainly an edge case. I can only guess they can't figure out where to put back the points?

Overall messaging is a little off, too, it says I can modify, but I can't. And I realize it's probably asking too much, but it would be nice if you got some kind of warning about it when you borrow the points in the 1st place.
 
As a Shell Vacations owner I can see the writing on the wall of difficulty getting a reservation where/when I want to go now that all the Shell resorts are now open to all the Wyndham owners, but Shell owners have little or no access to Wyndham properties. This is the same game Wyndham played with Worldmark owners and it didn’t end well for Wyndham. I’ll be watching for the class-action to fire up.

I haven’t even had a chance to look at it, but here it is. Now I have to remember the steps/tools I used to convert to PDF. I’ll post it when I figure it out. ;)
 
Little off topic of the OP but related to the modifying reservations posts in this thread. I've been told by at least two sales reps that you can make a reservation outside of the 60-day VIP discount window, then modify the reservation within the 60-day window to remove a day of the stay and you will then receive the discounted points charge for the length of the stay. I have a couple of reservations booked and waiting for the 60-day window to arrive to modify the reservation to see if it works. Has anyone else already tried this? It seems like sales rep BS to me.
 
As a Shell Vacations owner I can see the writing on the wall of difficulty getting a reservation where/when I want to go now that all the Shell resorts are now open to all the Wyndham owners, but Shell owners have little or no access to Wyndham properties. This is the same game Wyndham played with Worldmark owners and it didn’t end well for Wyndham. I’ll be watching for the class-action to fire up.
I'm not 100% sure if this is the way it works for Shell properties, but if it's similar to, say, the ARP split between deeded and Access inventory, it may the case that while all the Shell resorts are open to Club Wyndham owners, that doesn't necessarily mean that all of the inventory at all of the Shell resorts are open to Club Wyndham owners. My guess would be (and it is just a guess) that all of the Shell inventory that's been converted to Club Wyndham points is available to Club Wyndham owners, but that Shell inventory that hasn't been converted to Club Wyndham points may still be limited to original Shell ownerships.

Or maybe the better comparison is with Wyndham owners of original fixed/float weeks. If those owners haven't converted to points (and there are still a number of owners with those weeks who haven't), Club Wyndham points owners have no access to those weeks. If they have converted to points, the owner still has access to their fixed week during the ARP window, and all points owners have access inside the 10 month window (assuming the original owner didn't book it).
 
Ok, the new directory is beautiful with lots of pictures, but it seems as if they are focusing on a "beauty shot" of the area that is NOT near the resort. The resort pictures are tiny. Example...Nashville (regular, not Margaritaville) shows a HUGE picture of the Nashville skyline that is MILES away from the resort, but IS seen from the Margaritaville resort.

I would like to see more focus on the RESORTS....Exterior pic (most have a tiny one), on-site features--pool, beach, recreation areas, view from the unit to the scenery. And why can't we get the floor plans and the old charts that gave square footage and if you had a fireplace, balcony, how many bathrooms, bedding configuration, etc.? Information about parking (location, fees) is not prominent.

I also wish that the room pictures on the website were accurate for each type of room. Often they just have the came picture up for all types of rooms.

The last directory that had that information was 2014-2015. It had an orange cover.
 
Little off topic of the OP but related to the modifying reservations posts in this thread. I've been told by at least two sales reps that you can make a reservation outside of the 60-day VIP discount window, then modify the reservation within the 60-day window to remove a day of the stay and you will then receive the discounted points charge for the length of the stay. I have a couple of reservations booked and waiting for the 60-day window to arrive to modify the reservation to see if it works. Has anyone else already tried this? It seems like sales rep BS to me.

I was told this as well during an update I did at Bonnet Creek this weekend, but didn't believe the guy. I had not tried it yet. He also said it was a "quirk in the system".

I was going to try it though.
 
I was told this as well during an update I did at Bonnet Creek this weekend, but didn't believe the guy. I had not tried it yet. He also said it was a "quirk in the system".

I was going to try it though.
It was at Bonnet Creek that I was told this as well. The woman who told me was supposedly an assistant to the sales manager. (I was meeting with her as a follow up to a complaint I'd made about an owner update at Daytona a month prior to my Bonnet Creek visit.) The woman "assured" me that it worked and encouraged me to try it. At that point I had a trip booked out west with 3 consecutive timeshare stays. She advised not to try it with those stays to make sure I didn't mess up the consecutive stays but definitely encouraged me to try it for single timeshare stays AFTER those 3 consecutive ones.
I have two trips booked later this fall (late October and late November) that I plan to try and modify the reservation at the 60-day mark to get the discount. I'll post on TUG if it works or not.
 
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