JustinKase42
TUG Member
- Joined
- Sep 2, 2019
- Messages
- 1
- Reaction score
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- Resorts Owned
- Inverness at South Padre
I need help on how to respond to Board of Directors decision to eliminate June/July 2020 availability on RCI.
Key Points
Despite the initial issues, I was happy with the resort as long I could make a reservation one year in advance. They will still expect their annual maintenance fee ($785) even though I can't make a reservation in June or July.
I know that resale is not really an option. I do not care for deeding the timeshare back to them as I feel that is rewarding their questionable behavior.
Key Points
- I have owned my timeshare at Inverness at South Padre since August 2003
- I purchased my timeshare from Wroman LLC who had a sales office at the resort.
- At the time of purchase, it was a fixed week (week 30 - roughly the last week of July) for a 2BD2BH Penthouse Unit.
- At the time of purchase, the timeshare and RCI participation were bundled together. I did not have a choice about RCI participation.
- Wroman could not deliver that unit and Inverness (managed by ICS Management) assigned a "red week" unit to me. I would have never purchased a Red Week
- In reviewing my documentation, the only place that a fixed week is mentioned is in the RCI agreement. The purchase contract with Wroman is vague as to the precise type of unit.
- In May 2005, I received a letter from ICS "congratulating" me on my conversion to RCI points. I did not choose to "convert"
- Despite these issues, I have been able to reserve a week in July for 13 of the past 15 years
- I did have to make the reservation one year in advance.
- All reservations were through RCI
- When I tried to make a reservation for July 2020 (later June 2020), there was no availability after December 2019. RCI said to contact the resort.
- When I first called ICS in July, they said availability would not be released till August or September. The customer service person claimed it had always been this way. I pointed out that her statement and my experience did not match. I have documentation from RCI going back to 2012 where I have been able to reserve a week in July one year in advance.
- I continued to check RCI throughout August but no availability.
- In the last week of August, I contacted ICS again. This time, the customer service person said the release would be in September but then added that there would be no availability for June/July 2020. She stated:
- It was my choice to go with RCI
- That "my week" entitled me only to January - April and I could also get August and September.
- That is a complete non-starter for me. My wife works as a teacher's assistant and reports back to school generally in the first week of August.
- Comments about my original purchase being for the last week of July were met with "Wroman lied to you - timeshare sales companies lie all the time" and that Wroman was now out of business.
- I feel that RCI, ICS Management, and Inverness all benefited from Wroman's actions and that does not relieve them of all responsibility.
- It was a Board of Directors decision and there was nothing that ICS could do.
- I could send an email to her that she could forward to the Board requesting a week in June.
- Since she has changed her story, I don't really trust her.
Despite the initial issues, I was happy with the resort as long I could make a reservation one year in advance. They will still expect their annual maintenance fee ($785) even though I can't make a reservation in June or July.
I know that resale is not really an option. I do not care for deeding the timeshare back to them as I feel that is rewarding their questionable behavior.
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