vantovidanta
newbie
- Joined
- Mar 23, 2018
- Messages
- 72
- Reaction score
- 19
- Location
- Vancouver
- Resorts Owned
- Vidanta Grand Mayan
That makes sense. Servers get a little spot to put a tip on the bill. Better yet tip them cash Lol. Then you know they get it for sure. I tip everyone. Bell boys and those that bring your groceries and maids especiallyIt is not safer for :
1 ) the income of Vidanta employees who’s income include tip compensation .
2) lower tip income - would likely impact employee retention -
which ultimately is not good for Vidanta or for guests who are used to Vidanta’s high quality service levels.
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Hi vantovidanta ,
I understand your thought process / but here is my take -
In Canada in the last year or so - both Shoppers Drugmart & Walmart Canada have implemented Self Scan - Self Serve checkout options . The implied rational,is that it is quicker . The back story is that it saves the company money by reduced staffing requirements during a period when provincial minimum wages are about 14 C$ per hour / (about $ 10.50 USD).
In the Mexico / Vidanta example - minimum wage is quite low . The best resort service jobs are ones that include tip compensation . I cannot see Vidanta implementing a system that removes the direct interaction between guest and employee regarding presentation of a bill to sign that includes a tip option .