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MVC is blocking single night reservations... What Restrictions have you found?

SunandFun83

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The big pitch to buy more points is to get to President or Chairman. You are supposed to be able to reserve 13 months in advance for 1 or more nights. I have found many instances where single night reservations are blocked:

BeachPlace Towers : many dates require 2 or up to 4 nights
BeachPlace Towers : Short stay available in studio, but villas require longer stay
Grande Chateau: F1 dates November 15th blocked unless you book 6 nights
Ocean Pointe: 1BR reservations not available for short stays, even for 7 nights. You have to book 8 or more.

What have you found in restrictions?

This violates the President/Chairman rights you were promised.
 

Dean

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I've heard that NCV requires 7 days at times. Several of the HHI also do the same. All of those added VIP benefits for Chairman's Club on down are tenuous at best and could be changed or eliminated at any point. Canyon Villas restricts lock offs at times and I suspect other do as well.

As I noted in another thread, I discussed this issue extensively with Corporate a few months ago. Each resort has a reservation manager (don't recall the exact title) that controls such issues. It's done fluidly over time with restrictions being added or lifted on the fly. It was suggested to make the longer reservation than ask them to shorten it with the acknowledgement that this might not work all the time. I ended up doing that actually at BPT where I booked 2 nights and they shortened it to one. The reason I ended up discussing this with corporate was I had reached out mostly because of the fact that some resorts with seasonal points increases end up being actually higher than the highest stated week. This happened because of the shift from one season to another and the fact that the base week is Friday, not Saturday even though the largest % of the weeks in the system are Saturday weeks.

I made the point that I thought minimum stays were fine but the info needed to be available for members to know that rather than the website simply saying nothing was available if you didn't match the minimum stay or required day of check in. I suggested they put such information on the HUB.
 
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Fasttr

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LUVourMarriotts

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I don't remember the exact specifics, but this happened to me twice. Once was for Aruba Surf Club. I had a multi-day reservation, wanted to remove 1 or 2 days, but that brought me below the requirement, so I couldn't. Similar situation happened at Ko'Olina.
 

dioxide45

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Harborside Resort at Atlantis is now a three night minimum. Really puts a damper on using it as a cruise port excursion using either StarOptions or Club Points.
 

dioxide45

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I ended up doing that actually at BMP where I booked 2 nights and they shortened it to one.
I've been around a while and have no idea what BMP is. It is also not a resort code in the II resort directory.
 

VacationForever

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I've heard that NCV requires 7 days at times. Several of the HHI also do the same. All of those added VIP benefits for Chairman's Club on down are tenuous at best and could be changed or eliminated at any point. Canyon Villas restricts lock offs at times and I suspect other do as well.

As I noted in another thread, I discussed this issue extensively with Corporate a few months ago. Each resort has a reservation manager (don't recall the exact title) that controls such issues. It's done fluidly over time with restrictions being added or lifted on the fly. It was suggested to make the longer reservation than ask them to shorten it with the acknowledgement that this might not work all the time. I ended up doing that actually at BMP where I booked 2 nights and they shortened it to one. The reason I ended up discussing this with corporate was I had reached out mostly because of the fact that some resorts with seasonal points increases end up being actually higher than the highest stated week. This happened because of the shift from one season to another and the fact that the base week is Friday, not Saturday even though the largest % of the weeks in the system are Saturday weeks.

I made the point that I thought minimum stays were fine but the info needed to be available for members to know that rather than the website simply saying nothing was available if you didn't match the minimum stay or required day of check in. I suggested they put such information on the HUB.
I have regularly booked 2 to 3 days at NCV to add to a week's stay.
 

davidvel

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Anyone who is being sold to upgrade to President/Chairman should hand the salesperson a printout of this thread. What a total fraud.
 

dioxide45

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Each resort has a reservation manager (don't recall the exact title) that controls such issues.
I sure hope it isn't a full time job for each resort. If it is, that might explain why maintenance fees are out of control.
 

Dean

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I sure hope it isn't a full time job for each resort. If it is, that might explain why maintenance fees are out of control.
I didn't dig into those specifics. I got the impression there were several such that each managed a number of properties but it did seem there were more than 2 from the discussion. I did get the info that this was done at the corporate level and not the resorts themselves. I was told it was fluid and changed over time. Truthfully it was a secondary issue that was only on my radar since I was forced to make a 2 night reservation for BPT when I only needed one and was already speaking with someone. My main issue was the fact that some years the specific reservation I was making at MGO was higher than the highest stated week and that I didn't feel this appropriate. The person I spoke with (several times) was very knowledgeable and spent a lot of time and effort getting to the heart of the matter. In the end I didn't make much headway but was satisfied with the effort of those I spoke with and the process. The lady was very thorough and helpful.
 

timsi

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I sure hope it isn't a full time job for each resort. If it is, that might explain why maintenance fees are out of control.

I'm wondering if the 10% management fee we pay to the corporate office includes the salaries of the senior resort management team, or if we pay those salaries in addition to the management fee. Additionally, are there other resort employees who do jobs that should be done at the corporate level or serve corporate purposes, but are paid from our resort's budgets?
 

dioxide45

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I'm wondering if the 10% management fee we pay to the corporate office includes the salaries of the senior resort management team, or if we pay those salaries in addition to the management fee. Additionally, are there other resort employees who do jobs that should be done at the corporate level or serve corporate purposes, but are paid from our resort's budgets?
I don't beleive so. I am under the impression that 100% of resort operations are covered by maintenance fees. That even means HR and accounting folks that work at corp and support resort operations. I would suspect even IT is covered under "owner services". The only people we probably don't pay for are high level executives and anything related to marketing and sales.
 

Dean

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I think DVC is 12% and with higher fees per unit.
 

timsi

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I don't beleive so. I am under the impression that 100% of resort operations are covered by maintenance fees. That even means HR and accounting folks that work at corp and support resort operations. I would suspect even IT is covered under "owner services". The only people we probably don't pay for are high level executives and anything related to marketing and sales.

It would be interesting if we paid at the resort level for our own staff to manage the resorts, and we also paid an additional 10% to manage the resorts.
 

DRH90277

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I did book a single night last week to add to an existing reservation without any problem.
 

SueDonJ

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It would be interesting if we paid at the resort level for our own staff to manage the resorts, and we also paid an additional 10% to manage the resorts.
How long do you think the Marriott name would remain on the resort if MVW were to be approached with a petition signed by an overwhelming majority (whatever the X-factor in the governing docs requires) of Owners who don't want to participate in the process that MVW demands for resort-level staff?

Or is this just your way of insinuating that if the resort staff were hired by Owners and everything else MVW-related remained the same, we'd be paying far less than we now pay? Considering that MVW doesn't pay higher wages than the industry, and that the 10% Management Fee is assessed on all budget items (not just those that result in money being funneled through/into MVW,) where would be these savings you're conjuring out of thin air?
 

bazzap

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I have been continuing to successfully book multiple single night add ons with enrolled week elected points to our stays in 2023 and 2024 in Bali, Phuket and Spain.
Edited to add - most of these single night bookings were made at 13 months.
 
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timsi

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How long do you think the Marriott name would remain on the resort if MVW were to be approached with a petition signed by an overwhelming majority (whatever the X-factor in the governing docs requires) of Owners who don't want to participate in the process that MVW demands for resort-level staff?

Or is this just your way of insinuating that if the resort staff were hired by Owners and everything else MVW-related remained the same, we'd be paying far less than we now pay? Considering that MVW doesn't pay higher wages than the industry, and that the 10% Management Fee is assessed on all budget items (not just those that result in money being funneled through/into MVW,) where would be these savings you're conjuring out of thin air?

Why should owners allow themselves to be intimidated by these bullying tactics? Instead of "divorce", which is not what anyone is suggesting, there are numerous steps that can be taken, such as good communication, trust, transparency, flexibility, compromise, and mediation.


Is it unreasonable for the owners to inquire about the contents of the management fee or the ownership services fee we are charged? To me, it seems that a management fee should include the compensation for the resort-level managers. Are we paying twice for management? And as for the "ownership services" fee, which costs us hundreds of thousands of dollars per resort, if it is meant to cover IT expenses as @dioxide45 suggested, why are we also required to pay network fees?
 

cp73

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You are supposed to be able to reserve 13 months in advance for 1 or more nights. I have found many instances where single night reservations are blocked:
I dont think your comment was correct. For those that are eligible to reserve at 13 months you can reserve using points 7 nights or more...So you can reserve 7,8,9,,,etc...You can't reserve less than 7 at 13 months....this is for all resorts.
At 10 months that is the time that all owner classes can rent using points less than 7 nights....thats when you can rent your short stays....To reserve more than 7 days you have to do it with your original 7 day reservation using points. Anything less has to wait til 10 months.
 

VacationForever

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I dont think your comment was correct. For those that are eligible to reserve at 13 months you can reserve using points 7 nights or more...So you can reserve 7,8,9,,,etc...You can't reserve less than 7 at 13 months....this is for all resorts.
At 10 months that is the time that all owner classes can rent using points less than 7 nights....thats when you can rent your short stays....To reserve more than 7 days you have to do it with your original 7 day reservation using points. Anything less has to wait til 10 months.
For higher ownership levels, i.e. Executive and up, reservation of fewer than 7 nights is one of the features.
 

Fasttr

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I dont think your comment was correct. For those that are eligible to reserve at 13 months you can reserve using points 7 nights or more...So you can reserve 7,8,9,,,etc...You can't reserve less than 7 at 13 months....this is for all resorts.
At 10 months that is the time that all owner classes can rent using points less than 7 nights....thats when you can rent your short stays....To reserve more than 7 days you have to do it with your original 7 day reservation using points. Anything less has to wait til 10 months.
See Executive and higher here….. https://www.marriottvacationsworldwide.com/common/cms/mvc/pdfs/owners/Owner-Benefit-Level.pdf
 

SueDonJ

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Why should owners allow themselves to be intimidated by these bullying tactics? Instead of "divorce", which is not what anyone is suggesting, there are numerous steps that can be taken, such as good communication, trust, transparency, flexibility, compromise, and mediation.


Is it unreasonable for the owners to inquire about the contents of the management fee or the ownership services fee we are charged? To me, it seems that a management fee should include the compensation for the resort-level managers. Are we paying twice for management? And as for the "ownership services" fee, which costs us hundreds of thousands of dollars per resort, if it is meant to cover IT expenses as @dioxide45 suggested, why are we also required to pay network fees?
It's like you're in Kumbaya Day Camp and can't understand why the bus doesn't just wait for you while you dillydally at the flagpole retreat at the end of the day.

Marriott Vacations Worldwide isn't our doting grandma and it doesn't exist simply to make us feel loved.

It's a timeshare company that was developed and must operate in compliance with and constrained by all the laws and regulations that relate to timeshares.

It's a publicly-traded company that has to balance its responsibility to Owners with its fiduciary duty to its shareholders.

Owners aren't due any more or less than what's bestowed or withheld by virtue of the governing docs.

Not one person in the history of the world has ever been forced to purchase a Marriott timeshare.

"Buyer Beware" is as much in play with timeshares as it is with any other purchase that's protected by legally-bestowed rescission rights, and it's not MVW's fault if people are too ignorant (in the truest sense of the word) or too trusting to avail themselves of protections that are available upon every direct-purchase of a timeshare. MVW is even less responsible for the ignorant purchase decisions made in the external resale market.

(Yes, I feel strongly enough about all of this to answer in bullet-style.)

I, and the many others who are sick to death of you turning every thread into a tirade against Marriott's timeshare management, don't feel as you do that Marriott is a bullying overlord. Some of us have a long history of taking our reasonable questions and concerns directly to the source with the reasonable expectation that we'll be heard, and although we don't always come away from those queries with the answers we want, we're not ignored when we're reasonable. We don't expect "compromise and mediation" from MVW because that would be a fool's errand, as much as it would be to expect the same from the banks that hold our home mortgages or the electric companies that provide us with light after dark or the oil companies that fill our tanks before winter sets in.

Your expectations are, IMO, completely unreasonable. You do not appear to have a basic grasp of how timeshares are legally-structured or how the budget administration works. If you feel "bullied" by the company(ies) that developed, sold and currently manage the timeshares you own, and you can't attribute it to violations taken by any of those companies against laws/regulations, it's probably best for you to get out of the timeshare playground. And quickly - before the bus leaves you behind!

And now as Moderator: I've lost count of the number of threads in which you have commented about Marriott's perceived wrongs done to its thousands (millions?) of Owners. You need to be done turning every thread into your personal grievance outlet. Fair warning, I'm going to start enforcing the 'no duplicate posts/threads' and 'stay on topic' TUG Rules. If you have a problem with that, feel free to Report this post so that the other mods/Admin can weigh in.
 
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timsi

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It's like you're in Kumbaya Day Camp and can't understand why the bus doesn't just wait for you while you dillydally at the flagpole retreat at the end of the day.

Marriott Vacations Worldwide isn't our doting grandma and it doesn't exist simply to make us feel loved.

It's a timeshare company that was developed and must operate in compliance with and constrained by all the laws and regulations that relate to timeshares.

It's a publicly-traded company that has to balance its responsibility to Owners with its fiduciary duty to its shareholders.

Owners aren't due any more or less than what's bestowed or withheld by virtue of the governing docs.

Not one person in the history of the world has ever been forced to purchase a Marriott timeshare.

"Buyer Beware" is as much in play with timeshares as it is with any other purchase that's protected by legally-bestowed rescission rights, and it's not MVW's fault if people are too ignorant (in the truest sense of the word) or too trusting to avail themselves of protections that are available upon every direct-purchase of a timeshare. MVW is even less responsible for the ignorant purchase decisions made in the external resale market.

(Yes, I feel strongly enough about all of this to answer in bullet-style.)

I, and the many others who are sick to death of you turning every thread into a tirade against Marriott's timeshare management, don't feel as you do that Marriott is a bullying overlord. Some of us have a long history of taking our reasonable questions and concerns directly to the source with the reasonable expectation that we'll be heard, and although we don't always come away from those queries with the answers we want, we're not ignored when we're reasonable. We don't expect "compromise and mediation" from MVW because that would be a fool's errand, as much as it would be to expect the same from the banks that hold our home mortgages or the electric companies that provide us with light after dark or the oil companies that fill our tanks before winter sets in.

Your expectations are, IMO, completely unreasonable. You do not appear to have a basic grasp of how timeshares are legally-structured or how the budget administration works. If you feel "bullied" by the company(ies) that developed, sold and currently manage the timeshares you own, and you can't attribute it to violations taken by any of those companies against laws/regulations, it's probably best for you to get out of the timeshare playground. And quickly - before the bus leaves you behind!

And now as Moderator: I've lost count of the number of threads in which you have commented about Marriott's perceived wrongs done to its thousands (millions?) of Owners. You need to be done turning every thread into your personal grievance outlet. Fair warning, I'm going to start enforcing the 'no duplicate posts/threads' and 'stay on topic' TUG Rules. If you have a problem with that, feel free to Report this post so that the other mods/Admin can weigh in.

My comments really make an impression on you if you wrote such a long comment. I appreciate it.
What do you mean by "best for you to get out of the timeshare playground. And quickly - before the bus leaves you behind!". What is your motivation for encouraging other owners to sell their timeshares?
 

Dean

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What it means to call someone a troll?

2. : a person who intentionally antagonizes others online by posting inflammatory, irrelevant, or offensive comments or other disruptive content. Internet trolls. In the late 1980s, Internet users adopted the word "troll" to denote someone who intentionally disrupts online communities.
 
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