toby9116
TUG Member
In trying to find out why I can no longer see availability at any Grand Mayan resorts in my RCI weeks I emailed RCI. I explained that one day I combined deposits and placed a ongoing search request. The next day and from that day forward I have not been able to see any Grand Mayan resorts.
The response I received today stated that
" Your home resort imposes a one-in-five year restriction which applies to all RCI members, including Grand Mayan owners."
It went on to say
" This information was included in the "Urgent Information" provided online which you had to accept before completing your confirmation."
I always read the Urgent Information of an exchange. I know that the Urgent info always stated that the 1 in 5 did not apply to Mayan owners.
My question is, has this changed for Grand Mayan Resorts? I can not check myself because I can no longer see any Grand Mayan Resorts
The response I received today stated that
" Your home resort imposes a one-in-five year restriction which applies to all RCI members, including Grand Mayan owners."
It went on to say
" This information was included in the "Urgent Information" provided online which you had to accept before completing your confirmation."
I always read the Urgent Information of an exchange. I know that the Urgent info always stated that the 1 in 5 did not apply to Mayan owners.
My question is, has this changed for Grand Mayan Resorts? I can not check myself because I can no longer see any Grand Mayan Resorts