• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 31 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 31st anniversary: Happy 31st Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $23,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $23 Million dollars
  • Wish you could meet up with other TUG members? Well look no further as this annual event has been going on for years in Orlando! How to Attend the TUG January Get-Together!
  • Sign up to get the TUG Newsletter for free!

    Tens of thousands of subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

Marriott's Canyon Villas, Phoenix, AZ. Have you stayed there in 2024?

WBP

TUG Member
Joined
Jun 6, 2005
Messages
729
Reaction score
408
Hello,

I'm wondering if any MVC Owners have vacationed at Canyon Villas in 2024?

The reviews on www.tripadvisor.com are not very impressive, and call attention to worn out villas.

I'm wondering how accurate those reviews are.

Thank you.
 

jwalk03

TUG Review Crew: Expert
TUG Member
Joined
May 3, 2016
Messages
4,211
Reaction score
3,348
Location
Ohio
I haven’t- but I find TripAdvisor reviews to be pretty unreliable in general- and especially for timeshares. Most people who write them just have an ax to grind or what to complain about sales people and making a bad decision to buy.
 

PsuFrh

Guest
Joined
Oct 16, 2020
Messages
167
Reaction score
61
Resorts Owned
Marriott Ocean Pointe
Marriott Canyon Villas
We own at Canyon Villas and, although we haven't been this year, have always found it to be well maintained with plenty of activities on property and nearby. Perhaps the review was for a building that was due for rennovation; those are done on a rotating basis.
 

VacationForever

TUG Review Crew
TUG Member
Joined
Dec 5, 2010
Messages
17,188
Reaction score
12,469
Location
Somewhere Out There
We stayed at Canyon Villas once many years ago and have refused to return. In our opinion, it is subpar compared to other MVC properties. Obviously Westin Kierland Villas wins hands down.
 

PhoenixCanuck

TUG Member
Joined
Jul 23, 2008
Messages
23
Reaction score
35
Location
Las Vegas
There's actually a soft goods renovation happening to most if not all units at Canyon Villas this summer. And yes, it is needed.

Part of the problem is that the last full renovation done eight to ten years ago was a noticeable downgrade from how the resort was originally furnished and decorated when new. It essentially took what were luxurious and vibrant villas, and converted them into something more rustic, with a washed-out, almost exclusively beige color palate. I believe it was an effort to play up the desert theme of the resort, but the aesthetic has not aged well.

Renderings of the upcoming design were on display in the lobby last summer. It looked pretty good, but I'll reserve judgement until I see the refreshed rooms. My hope is that it will be a return to form for the resort.
 
Last edited:
Joined
Aug 30, 2009
Messages
2,062
Reaction score
881
Location
Portsmouth, England
Resorts Owned
Son Antem, Playa Andaluza, Harbour Lake
I was there last year and was pretty disappointed, by far the worst Marriott timeshare I've stayed at. It felt more like a motel than a high end resort and the pool area was a big let down, very tired and worn out and the faux rock feature making it look quite dated. Fortunately I was only using it as a base to explore the wider area so didn't spend much time at the resort.
 

erm

TUG Member
Joined
Aug 30, 2005
Messages
545
Reaction score
19
Location
FL/CT
We just stayed there April 13-20. I found our unit to be Fine. I really wanted to be at Westin Kierland Villas but was not disappointed with Canyon Villas. The pool area was fine. In fact we liked it better than the Desert Ridge pool with its VERY lazy river. Having no shuttle service to Desert Ridge was a problem. You either have to pay for parking or walk a quite unwalkable route. We’ve stayed at most of the more desirable MVC properties and didn't find MCV to be tired and worn out.
 

The1trueKat

Guest
Joined
Jan 19, 2024
Messages
6
Reaction score
0
We stayed there in Feb, 2024. It was fine but nothing special. I did not think it seemed run down or tired.
 

BJRSanDiego

TUG Review Crew: Expert
TUG Member
Joined
Jan 8, 2012
Messages
3,677
Reaction score
2,151
Location
San Diego
Resorts Owned
Sands of Kahana, Desert Springs I, DSV2, Shadow Ridge Enclaves Dlx
We stayed there in January this year and thoroughly enjoyed it. Our unit was in great shape. Everything was clean, including the carpets and the wall paint was perfect. I couldn't ask for more. This was our 12th trip there but our first time being in a dedicated 2 BR (rather than in a 2BR lock-off).
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
51,252
Reaction score
22,748
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
Part of the problem is that the last full renovation done eight to ten years ago was a noticeable downgrade from how the resort was furnished and decorated when it was new. It essentially took what were luxurious and bright villas, and converted them into something more rustic, with a washed-out, almost exclusively beige color palate. I believe it was an effort to play up the dessert theme of the resort, but the aesthetic has not aged well.
This seems to be par for the course of many villa renovations across the MVC system. We have stayed at Canyon Villas several times the past few years and didn't notice any issues where the villas were in bad condition. I can't imagine a lot changed in the 9-10. months since we were there. We aren't sure if we will make it back there to stay in 2024 as our dates aren't showing up for exchange or getaway.
 

VacationForever

TUG Review Crew
TUG Member
Joined
Dec 5, 2010
Messages
17,188
Reaction score
12,469
Location
Somewhere Out There
I was there last year and was pretty disappointed, by far the worst Marriott timeshare I've stayed at. It felt more like a motel than a high end resort and the pool area was a big let down, very tired and worn out and the faux rock feature making it look quite dated. Fortunately I was only using it as a base to explore the wider area so didn't spend much time at the resort.
Exactly! The whole feel of the check-in area and the rooms reminded me of a Worldmark condo. Nothing wrong with a Worldmark condo if that is what you are expecting and I do own a Worldmark contract.
 

WBP

TUG Member
Joined
Jun 6, 2005
Messages
729
Reaction score
408
There's actually a soft goods renovation happening to most if not all units at Canyon Villas this summer. And yes, it is needed.

Part of the problem is that the last full renovation done eight to ten years ago was a noticeable downgrade from how the resort was furnished and decorated when it was new. It essentially took what were luxurious and bright villas, and converted them into something more rustic, with a washed-out, almost exclusively beige color palate. I believe it was an effort to play up the desert theme of the resort, but the aesthetic has not aged well.

Renderings of the new design were on display in the lobby last summer. It looked pretty good, but I'll reserve judgement until I see the refreshed rooms. My hope is that it will be a return to form for this great resort.

In my opinion, and assessment (as 35+ year, multiple week MVC Owners), there are two phenomenon at play here:

(1) MVC seemed to up the juice at MVC resorts, when those resorts were (individually) in Developer Sales. Decor, furnishings, design, overall quality and attractiveness, were substantially greater, when the resort came out of the gates, than what MVC does (at the direction of the then resort's HOA BOD), today. Clearly, the advent of MVC resorts, where "weeks" are not sold/were not sold (e.g. resorts leveraged on MVC Destination Club points, not "weeks"), became a Game Changer, in this regard. (2) The quality, attractiveness, and value-engineering that goes on, when the Resort HOA BOD drives a refurbishment, in my opinion, is a stark contrast to the resort that MVC delivered in a resort's Developer Sales era. For example, we see many substantial shortcomings to recent renovations/refurbishments to villa interiors at Desert Springs Villas One. At DSV One, louvered interior doors, old cabinets, tile, hard goods and certain softgoods, to us, just reek of Value Engineering by the BOD HOA. Further, I'm concerned that MVC's profit margins on refurbishments are so great, that they, in my opinion, take away from the capital/investment that is infused into a villa, by the HOA ("owners").

Then, we see, many, what appear to be foolish decisions by MVC's Refurbishment Team, and the HOA BOD, like the dark brown color of the front doors of the villas at DSV One, that within a matter of days (of their painting), turn into an eyesore, as the dark paint is chipped, and the white/light color underpaint shines right through.

Finally, speaking of villa/resort refurbishments, and "Keeping Up With the Jones's," who would have ever imagined, 35 years ago, when we purchased at DSV One, that we, and many other owners from our (purchase) generation, might not be able to navigate the exterior stairs, to the second floor villas, and that the resort would be faced by an inordinate demand from First Generation Owners, for first floor villas, vs second floor villas. That, to me, is just one example, of a future, that we never considered, when we became DSV One owners. One can only welcome the "next generation" of younger owners.

FORTUNATELY, we see many MVC resorts, e.g. Desert Springs Villas One, Cypress Harbour, where these older resorts, in our opinion, look darn good for their age. Cypress Harbour, unfortunately, has new challenges, with the resort landscape, based on the unanticipated construction of the apartment community, beside it, where the golf course once stood. Personally, I think the facade/architecture of Sabal Palms, looks very dated.
 

hrmoreau

Guest
Joined
Apr 23, 2008
Messages
24
Reaction score
20
We stay at the Canyon Villas about four weeks per year and have been doing so for over 10 years now. We also have access to many other Marriott's around the world. This is still one of our favorite resorts (2nd only to Lakeshore Reserve). We love the resort, staff, walking distance to the Desert Ridge Mall plus being able to use the JW Marriott lazy river and waterslides. We prefer the Canyon Villas over the Westin Kierland Villas by far.
 

hcarman

TUG Review Crew: Veteran
TUG Member
Joined
Jan 30, 2010
Messages
786
Reaction score
182
Location
Tamarac, FL
We stayed last month and we are owners at the property. We had no problems with our stay. Only thing we have been noticing is that the JW is cutting back more and more on Canyon Villas access to their amenities. There is no longer a shuttle which is a real disappointment considering we often go over to the JW to eat and they are now charging to park as well. Nor is there a shuttle to the shopping center.
 

BJRSanDiego

TUG Review Crew: Expert
TUG Member
Joined
Jan 8, 2012
Messages
3,677
Reaction score
2,151
Location
San Diego
Resorts Owned
Sands of Kahana, Desert Springs I, DSV2, Shadow Ridge Enclaves Dlx
What I really like about my annual trips to Canyon Villas are:
1. Going to the two art shows that run from mid-January to mid March.
2. Getting entertained by the cowboy singer who comes to MCV on Thursday nights from 4-6. His name is Marshal Pioneer Pepper. Great entertainer who is guaranteed to put a smile on your face. Cost? None. They kind of pair this weekly event with a Cowboy Dinner Special at the Cantina, but that is purely optional on your part.
3. Being treated like family from the associates (especially the activity staff). We only come here once a year but they remember the first name of me and my wife. I also get hugs from some of the activity staff.
4. I like the "Spool" at the south end of the complex. They call is a spool because they keep it around 93 degrees year round. Warmer than a pool but cooler than a hot tub. Perfect for a peaceful "soak".
5. MCV has more "free" or complimentary social events than, say, Newport Coast. We were at NCV in April and the tequila tasting was $40.
6. I like the Chollas Courtyard. It is peaceful and relaxing.

So, I recognize that my opinions differ from some of the other opinions posted earlier. But I will continue to go there because I enjoy the place and staff. I already have my Jan 2025 res booked and have a request for Jan-Mar 2026 (yeah, I know that it is early...).
 

dioxide45

TUG Review Crew: Expert
TUG Lifetime Member
Joined
May 20, 2006
Messages
51,252
Reaction score
22,748
Location
NE Florida
Resorts Owned
Marriott Grande Vista
Marriott Harbour Lake
Sheraton Vistana Villages
Club Wyndham CWA
We stayed last month and we are owners at the property. We had no problems with our stay. Only thing we have been noticing is that the JW is cutting back more and more on Canyon Villas access to their amenities. There is no longer a shuttle which is a real disappointment considering we often go over to the JW to eat and they are now charging to park as well. Nor is there a shuttle to the shopping center.
Do they still have the shuttle to the grocery store?
 

BJRSanDiego

TUG Review Crew: Expert
TUG Member
Joined
Jan 8, 2012
Messages
3,677
Reaction score
2,151
Location
San Diego
Resorts Owned
Sands of Kahana, Desert Springs I, DSV2, Shadow Ridge Enclaves Dlx
Do they still have the shuttle to the grocery store?
It is my understanding that, yes, they still have shuttle to the Desert Ridge shopping center.
 

Troyrissa

TUG Member
Joined
Feb 21, 2021
Messages
138
Reaction score
66
Resorts Owned
Westin Lagunamar
I appreciate the info in this thread. I literally just booked this resort for December. My daughter is graduating college. It was the only resort out of the three that had availability for our dates. I was able to get a 2 bedroom using club points in abound.

I’m disappointed the shuttle isn’t running to the JW. I had plans to check it out when we’re there.

I will also be at SDO next month so my daughter can complete her in-person science labs. It will be good to compare the resorts.
 

Superchief

TUG Member
Joined
May 6, 2009
Messages
4,202
Reaction score
3,165
Location
Cincinnati, OH
I appreciate the info in this thread. I literally just booked this resort for December. My daughter is graduating college. It was the only resort out of the three that had availability for our dates. I was able to get a 2 bedroom using club points in abound.

I’m disappointed the shuttle isn’t running to the JW. I had plans to check it out when we’re there.

I will also be at SDO next month so my daughter can complete her in-person science labs. It will be good to compare the resorts.
We always walked to the JW even when the shuttle was available. It is only about a 10 minute walk if you cut through their parking lot. The pool and lazy river are worth the walk if they are available to CV guests when you are there. The landscaping of the grounds is also really pretty.
 

BJRSanDiego

TUG Review Crew: Expert
TUG Member
Joined
Jan 8, 2012
Messages
3,677
Reaction score
2,151
Location
San Diego
Resorts Owned
Sands of Kahana, Desert Springs I, DSV2, Shadow Ridge Enclaves Dlx
I appreciate the info in this thread. I literally just booked this resort for December. My daughter is graduating college. It was the only resort out of the three that had availability for our dates. I was able to get a 2 bedroom using club points in abound.

I’m disappointed the shuttle isn’t running to the JW. I had plans to check it out when we’re there.

I will also be at SDO next month so my daughter can complete her in-person science labs. It will be good to compare the resorts.
When I was there in January, I hiked over to the JW. It isn't all that far (says a guy who is 75 y.o.) :LOL:
 

WBP

TUG Member
Joined
Jun 6, 2005
Messages
729
Reaction score
408
We just returned from Canyon Villas, and a great vacation, there, and at the neighboring JW Marriott Phoenix Desert Ridge.

We have stayed at Canyon Villas many times, since the resort opened. Canyon Villas reminds me of one of those MVC resorts that has gotten better, with age (Cypress Harbour and Desert Springs Villas One, are two MVC resorts that I believe have gotten better as they aged).

The Canyon Villas staff were great, and the resort was a pleasure to vacation at. We visited the neighboring JW Marriott Phoenix Desert Ridge each day that we had access to the JW. The JW was a pleasure to visit and vacation at, as well.

This was the first Canyon Villas vacation where we did not feel like our desire for privacy was violated by the marketing staff. It could be that we ignore the deceptive, deceitful, manipulative pre-arrival calls from Canyon Villas marketing staff, disguised as Concierge or Pre-Arrivals Specialists; attempting to capture/bait us to attend an Owner Update, which is a Sales Presentation in disguise/costume (illegal, deceptive marketing). Or, it could be that by unplugging the phones in our villas, as soon as we check-in, we invoke the privacy that we desire. It was a pleasure to not be incented with money, food stamps, or trinkets by Canyon Villas marketing staff.

Our villa, and our family's villas were very much feeling their age, and long overdue for renovation/refresh. We were told that the "softgoods (villa) renovation" has been pushed back to late Fall 2024. We noticed that there were many hardgoods in our villa that were long overdue for replacement, due to wear, age, or style. In so far, it seems that what the villas at Canyon Villas need is a near-implosion of soft and many hardgoods. The fact that Canyon Villas has been able to keep their guests happy, despite the adversities and wear of their villas, is a testament to the Canyon Villas staff.

We look forward to returning to Canyon Villas in Winter 2025.
 
Last edited:

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
629
Reaction score
174
Resorts Owned
DVC at Hilton Head, The Colonies at Williamsburg, and The Grandview at Las Vegas
We just returned from Canyon Villas, and a great vacation.

We have stayed at Canyon Villas many times, since the resort opened. Canyon Villas reminds me of one of those MVC resorts that has gotten better, with age (Cypress Harbour and Desert Springs Villas are two MVC resorts that I believe have gotten better as they aged.

The Canyon Villas staff were great, and the resort was a pleasure to vacation at. We visited the neighboring JW Marriott Phoenix Desert Ridge each day that we had access to the JW. The JW was a plaesure to visit and vacation at, as well.

This was the first Canyon Villas vacation where we diid not feel like our desire for privacy was violated by the marketing staff. It coulld be that we ignore the deceptive, deceitful, manipulative pre-arrival calls from Canyon Villas marketing staff, disguised as Concierge or Pre-Arrivals Specialists. Or, it could be that by unplugging the phones in our villas, as soon as we check-in, we invoke the privacy that we desire. It was a pleasure to not be incented with money, food stamps, or trinkets by Canyon Villas marketing staff.

Our villa, and our family's villas were very much feeling their age, and long overdue for renovation/refresh. We were told that the "softgoods (villa) renovation" has been pushed back to late Fall 2024. We noticed that there were many hardgoods in our villa that were long overdue for replacement, due to wear, age, or style. In so far, it seems that what the villas at Canyon Villas need is a near-implosion of soft and many hardgoods. The fact that Canyon Viillas has been able to keep their guests happy, despite the adversities and wear of their villas, is a testament to the Canyon Villas staff.

We look forward to returning to Canyon Villas in Winter 2025.
I've heard the newly built water park at JW is awesome. Were you there for that and how do you feel?
 

WBP

TUG Member
Joined
Jun 6, 2005
Messages
729
Reaction score
408
I've heard the newly built water park at JW is awesome. Were you there for that and how do you feel?

The "AquaRidge" area at the JW is very nice. We were just there, so, as you can imagine, there were a lot of kids (summer, school vacation), who appeared to be in absolute heaven, as evidenced by the smile on their face. If Marriott is smart, they target their product design, and subliminal marketing to these kids, who "pull on their parent's heart strings" to vacation at the JW Marriott Phoenix Desert Ridge.

AqaRidge has several parts, there is the excellent lazy river, two water slides, and a private island-like retreat (Adult Only). The JW Marriott Phoenix Desert Ridge has maxed out their "cash-grab capacity," at the AquaRidge/pool area, by converting a lot of poolside chase lounges, to private cabanas, and adding the private island, that have huge price tags/upcharge potential associated with them. The number of non-additional revenue generating chase lounges around the pool, have been dramatically reduced, and are in non-premium areas of the pool deck. However, it is hard to have anything but a great time, pool-side at the JW Marriott Phoenix Desert Ridge.

If you are a guest at Canyon Villas, presently, Canyon Villas guests have access to the JW, Sunday to Thursday. The JW has the ability to otherwise "black-out" seven days a week, if they anticipate high demand, pool-side. There is no longer a shuttle between Canyon Villas and the JW, which, in my opinion, is disappointing, but, that could have been done to control the Canyon Villas foot traffic at the JW. If you want to visit the JW, and you are staying at Canyon Villas, you can walk (forget that when it's 115 degrees out), or you can self-park at the JW for $12.00 (for 12 hours).

Poolside food and beverages at the JW are very expensive, as are snacks from the hotel lobby Gift Shop. The only "affordable" venue is the Starbucks, in the lobby of the hotel. For example, two chicken ceasar salads, at the golf club restaurant, no beverages, nothing else, were $56.00 plus tax and gratuity. The JW does not allow you to bring food and beverage into the pool area, and they inspect your bags, as you enter the pool are, and confiscate your food.
 

iftravel

TUG Member
Joined
Mar 29, 2024
Messages
629
Reaction score
174
Resorts Owned
DVC at Hilton Head, The Colonies at Williamsburg, and The Grandview at Las Vegas
The "AquaRidge" area at the JW is very nice. We were just there, so, as you can imagine, there were a lot of kids (summer, school vacation), who appeared to be in absolute heaven, as evidenced by the smile on their face. If Marriott is smart, they target their product design, and subliminal marketing to these kids, who "pull on their parent's heart strings" to vacation at the JW Marriott Phoenix Desert Ridge.

AqaRidge has several parts, there is the excellent lazy river, two water slides, and a private island-like retreat (Adult Only). The JW Marriott Phoenix Desert Ridge has maxed out their "cash-grab capacity," at the AquaRidge/pool area, by converting a lot of poolside chase lounges, to private cabanas, and adding the private island, that have huge price tags/upcharge potential associated with them. The number of non-additional revenue generating chase lounges around the pool, have been dramatically reduced, and are in non-premium areas of the pool deck. However, it is hard to have anything but a great time, pool-side at the JW Marriott Phoenix Desert Ridge.

If you are a guest at Canyon Villas, presently, Canyon Villas guests have access to the JW, Sunday to Thursday. The JW has the ability to otherwise "black-out" seven days a week, if they anticipate high demand, pool-side. There is no longer a shuttle between Canyon Villas and the JW, which, in my opinion, is disappointing, but, that could have been done to control the Canyon Villas foot traffic at the JW. If you want to visit the JW, and you are staying at Canyon Villas, you can walk (forget that when it's 115 degrees out), or you can self-park at the JW for $12.00 (for 12 hours).

Poolside food and beverages at the JW are very expensive, as are snacks from the hotel lobby Gift Shop. The only "affordable" venue is the Starbucks, in the lobby of the hotel. For example, two chicken ceasar salads, at the golf club restaurant, no beverages, nothing else, were $56.00 plus tax and gratuity. The JW does not allow you to bring food and beverage into the pool area, and they inspect your bags, as you enter the pool are, and confiscate your food.
Heaven for kids hell for parents!
 
Top