Have you asked them?When is Marriott & II going to fix this problem ?
That is the big question ????.
Yes! They did not response back.Have you asked them?
My interval exchanges now have the reservation number at the under the unit details.Have anyone heard when this problem is going to fix or maybe they are not going to fix the problem. Only time will tell.
Excellent now I will book a Getaway for my birthday for 2025.My latest II exchange also has the Marriott res # under unit details.
Reminds me of the birthday card I just sent to my sister.Excellent now I will book a Getaway for my birthday for 2025.
I will be 39. LOL
I will be 35 in November…on one leg…LOLExcellent now I will book a Getaway for my birthday for 2025.
I will be 39. LOL
No don't fall for that, sales have been saying that for at least 20 years, long before MVW acquired ILG. Note: MVC doesn't own II, MVW does.II exchanges have definitely declined since MVC acquired them. I guess they are trying to support the lies by MVC sales people that II exchanges are worthless.
Try looking for the reservation in your spouse/co-owner's name. That happened with one of my exchanges.I have been unable to add my recent II exchange to my Bonvoy account. I have tried several times to add the confirmation number to my account online, but continue to receive an error message.
I'm proud of my age of living 77 years on planet earth. LOL
I'm still able to jog a half mile daily and walk 2 1/2 miles in the morning.
I tried both my name and spouses name yesterday with no luck.Try looking for the reservation in your spouse/co-owner's name. That happened with one of my exchanges.
It takes awhile for II to get the info. When are you traveling? If it’s not soon I wouldn’t worry about it now- try again later.I tried both my name and spouses name yesterday with no luck.
the exchange was made 11/30. The number was on my email confirmation from II.
In the past, I have been able to add to Marriott after 48 hours. Not traveling until March. Not worried but just want it Done.It takes awhile for II to get the info. When are you traveling? If it’s not soon I wouldn’t worry about it now- try again later.
I've had success by contacting the resort via their Facebook page and either asking them to add my Bonvoy to the reservation or asking them to provide me with the email for the front desk so I can do it.In the past, I have been able to add to Marriott after 48 hours. Not traveling until March. Not worried but just want it Done.
I just went on Marriott chat but they don’t have live help until 8 am CST so will try again later.
Just annoying
I received my II confirmation on 11/10 and have been trying to add it since then. I had also had success in the past, but it isn't working now. I also tried to do it through the Bonvoy app, but that didn't work. The problems seem to have started at about the same time that guests could no longer be added through Bonvoy apps. Unless someone has had recent success, I conclude that it was done intentionally. I plan to call the resort later this week because I need to link it to another reservation, but this is becoming an unnecessary PIA.In the past, I have been able to add to Marriott after 48 hours. Not traveling until March. Not worried but just want it Done.
I just went on Marriott chat but they don’t have live help until 8 am CST so will try again later.
Just annoying
I can’t seem to even lookup reservations on Marriott.com anymore. Try using the mobile app to look it up and add the reservation to your Trips.I have been unable to add my recent II exchange to my Bonvoy account. I have tried several times to add the confirmation number to my account online, but continue to receive an error message. My exchange confirmation information is now contained in the email, and there is no PDF attachment. On my most recent exchange to Crystal Shores, I received a low floor poolside villa rather than the confirmed Gufside, which requires 600 more Abound points. On my recent exchange, I'm confirmed into an Ocean Side unit at Barony, so I hope they don't also downgrade me. I plan to add one night via Abound points in a Ocean side villa so I hope they will keep me in the same unit.
II exchanges have definitely declined since MVC acquired them. I guess they are trying to support the lies by MVC sales people that II exchanges are worthless.
I tried the mobile app last week unsuccessfully but was able to find it today. The app is often a pain due to all of the promotional notifications you have to get through. Thanks.I can’t seem to even lookup reservations on Marriott.com anymore. Try using the mobile app to look it up and add the reservation to your Trips.