Got it. We had that issue many years ago at Lagunamar. They didn't post nearly as many points as we expected based on the folio spend and currency conversion rate.
Hmmm. Perhaps this is a systemic issue. I will keep my receipt next time. Marriott would not accept my credit card statement as proof.
I didn't have that problem and have done two different transactions as both my wife and I received the offer. Do you have any kind of adblocker turned on? If so, try disabling that and see if it works.
Interesting. I was using the Chase Bonvoy card. I wonder if the offer is requiring use of a Bonvoy card? It doesn't state that in the terms and conditions.
I used Marriott Visa for one and Chase Sapphire Reserve for second
Frustrating that neither our Marriott Bonvoy Visa or Chase Sapphire Preferred work. Found online someone having same issue but no resolution. One did say they had problem until used their American Express, then worked for them.
Can you call to purchase?
Thank you but unfortunately I tried that too. Just strange that all they say is its some internal security system and it neither denies or approves, just doesn't work sometimes.
Try a different browser- that might help. Also, does your street have 2 different spellings (I know that might sound strange, but ours is spelled with 2 L's in some places and one L in others, and can be maddening on sites that are particular).
Thanks for the suggestions and we have tried those too with no success. We are just giving up on it since even after calling back all they will say is some address verification system they have is not finding things to match. All we can think of is the credit card is issued with his middle initial and his bonvoy account does not show a middle initial.
I don't think the gift card ordering site does any kind of check back to Bonvoy. Perhaps there is some kind of tracker in the link you click on the email, but still not sure that is the case.
They don't expire or lose value. You were lucky to get a 20%- most got 15%, which was still a nice savings!
Offer supposedly ended yesterday.
Yeah the extra $100 we would have saved with a 20% off offer on two sets of cards would have been nice. Though the reality is that even what we did save overall isn't that big of a dent in what our Hawaii trip is going to be costing us.
I can confirm that the spend qualified for the 6X multiplier on the Chase Bonvoy credit card.