Margaritaville ST. Thomas and Midtown 45 reservations "broken"

[comicbookman]

Just got off the phone with Wyndham VIP line. I was trying to make a reservation at Margaritaville St. Thomas in Feb 2025. Monthly Calander shows availability, but when you try to see what is available it craps out. Rep says Margaritaville and Midtown 45 are both "broken" (her words). She had to put a ticket. She says it they have been broken since last Thursday. They can't even make reservations with the house account. She said they can cancel reservations, but that's all. Maybe tomorrow's down time will give them a chance to fix it, but I am not holding my breath.

 

[55plus]

This issue really sucks. I too am trying to make a reservation to no avail. One reservation specialist told me to keep trying. I said to her, that's no acceptable; I want a ticket number, and was 'somehow' disconnected.

I got a ticket number later that day. My third call the next day I ask for them to make my reservation. Apparently they can't bypass the issue through the house account. It seems like every time Wyndham updates the website it creates another problem or two or many more. Why does it have to be like this?

 

[noreenkate]

Midtown 45 still isnt working...

 

[DrGavin]

Midtown 45 still isnt working...

Same with Margaritaville STT