Login Problem

[chapjim]

I have been unable to log in to the HVC site. It responds with owners' names, contact info, and member number. Then this:

"NO ACCESS
We have no active membership or ownership for the credentials you supplied."

I tried filling out the Contact Us form but it won't send. Just sits there spinning.

Any ideas?

 

[GT75]

Can you log into HGVC side? And from there select HVC?

 

[chapjim]

Yes, I can but I don't see a place to select HVC.

 

[pedro47]

Just log into website no problems this morning.

 

[chapjim]

Just log into website no problems this morning.

The reason I posted in the first place is it's not working for me. I'm happy it works for you but that doesn't help me a bit. I presume that some, maybe most, owners can log in. But, I can't. And it isn't a "this morning" thing.

 

[dioxide45]

Any ideas?

Pick up a phone and call?

 

[Monkeyboy]

The reason I posted in the first place is it's not working for me. I'm happy it works for you but that doesn't help me a bit. I presume that some, maybe most, owners can log in. But, I can't. And it isn't a "this morning" thing.

Do or have both HGVC and HVC? I know they combined the portals a while back but I still have a different login for each system.

 

[winger]

I only have HVC (formerly Diamond). I just tried logging in and get the following error:

Internal Server Error - Read​

The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.886ccd17.1722218721.ed77b4

An error has occurred

 

[chapjim]

Pick up a phone and call?

Do you have a phone number? I can't even submit their contact form. It just spins and spins.

 

[oceanblue2]

Do you have a phone number? I can't even submit their contact form. It just spins and spins.

This is the number for The Club points: 1-877-374-2582. I am not sure if you are in need of the number for points or weeks ownership but they should be able to point you in the right direction.

 

[chapjim]

This is the number for The Club points: 1-877-374-2582. I am not sure if you are in need of the number for points or weeks ownership but they should be able to point you in the right direction.

Thank you!

 

[Eric B]

When you’re logged in on the HGVC side, try selecting your name, then “switch ownership.”

 

[dag2]

The reason I posted in the first place is it's not working for me. I'm happy it works for you but that doesn't help me a bit. I presume that some, maybe most, owners can log in. But, I can't. And it isn't a "this morning" thing.

I have the same problem. No help when I call.