Letter from Polynesian Isles Re: DRI

[dougp26364]

"The only worry I would have about putting our childrens names on a contract is that they can be held liable for fee's and dues under that contract. I would never assume our kids would want our timeshares after we pass on."

I totally agree with you here, and I neglected to say in my post above that I did check with my sons first, and as we've owned timeshares since 1990 (and got into the Sunterra Club in 1999), they've ALways wanted to own what we own, and use the properties as we've used them (staying and renting out what we can't use). They can't WAIT . But, yes...get the kids' permission first, before obligating them... Good point!

Then I don't see any problem with what you've done. They won't have to go through any messy probate issues with the properties or worry about future changes to THE Club rules for inheriting not only your deeded weeks but joining THE Club.

It seems to me that the rules for joining THE Club remain a moving target. Somewhere I believe it's in writing that you can join THE Club simply by paying a $2,995 but, I keep seeing posts where DRI salesmen insist that you MUST buy additional points to get deeded weeks into THE Club. By having their names on the title and on THE Club membership, all those problems should be avoided.

With our kids, we haven't put their names on any of the titles. First, they don't appear to want them and second, I'm not sure they could handle the MF's. Our SIL has a timeshare in Florida that he's never set foot into. This year he finally contacted the resort and rented out his week. Otherwise, he's always paid the MF's but never got any usage from his week. I'd hate to put the kids on the hook for something that they likely would not use at this time.

 

[youmehs]

If it ain't broke don't fix it! I'm voting Diamond!

Dear Polynesian Isles I Owner:
PLEASE READ THIS IMPORTANT NOTICE. FAILURE TO DO SO COULD COST YOU MORE THAN $600 THIS YEAR AND PUT YOU AT RISK OF A SPECIAL ASSESSMENT.
Your Board of Directors has called a Special Meeting of the Owners and is asking you to terminate your management agreement with Diamond Resorts Management, Inc. The mailing your Board sent you includes a great deal of inaccurate information and omits other important facts we think you need to make an informed decision.
This letter from Diamond is intended to clarify the situation at Polynesian Isles so you can make the right choice and oppose the cancellation of our management contract. We ask that you vote against terminating the management agreement with Diamond to put an end to this process that could cost you hundreds of dollars a year in increased fees.
Your Board states that you should terminate your management contract with Diamond due to “Rising Costs of Diamond Resorts.” This could not be further from the truth. The facts are that Diamond has not increased fees in over seven years and has agreed to keep its management fees at the same amount for at least the next three years. Furthermore, in 2007 Diamond did not charge you any management fees for a year and a half, saving you more than $150,000 or $61 per week. Your Board has already made a decision and voted to retain the services of SPM Resorts, Inc. to replace Diamond as your manager. They have done this without any input from you, and we think that is wrong. Based on the information available to us, we believe the contract with SPM could increase your management fees by MORE THAN $100,000 A YEAR or MORE THAN $40 PER WEEK IMMEDIATELY. We understand that this new contract allows SPM to charge you between 6.5% and 10% of all of the money that is deposited into your bank accounts. We think it will be almost impossible to properly budget for a variable charge like this. This could put you at risk of ending up in a deficit situation, which could result in a special assessment. Diamond understands how tough these economic times are, and we are committed to keeping our management fees flat over the next 3 ½ years.
Your Board of Directors claims that Diamond is somehow responsible for “rising delinquencies, no collection efforts.” Again, this is absolutely false. Obviously, Diamond has no control over whether owners fall behind in their payments in these difficult times, but Diamond has a program in place to pay 100% of the bad debt your Association incurs as a result. Through the Diamond program, your Association recovers 100% of these delinquent amounts each year. This is a HUGE benefit to your Association and to you as an owner. We are told that SPM has no similar program. The estimated bad debt for your Association in 2009 alone is projected to be in excess of $400,000. This is ALMOST HALF A MILLION DOLLARS or $163 DOLLARS PER WEEK PER YEAR that each paying owner will be required to pay if the Diamond management agreement is terminated. As a result, your Association will likely incur additional delinquencies and may be forced to adopt a special assessment to cover any shortfalls.
Diamond also pays all of the collection costs for these delinquent accounts, including all of the foreclosure costs. Based on the information we have, the management agreement your Board proposes to enter with SPM does not require SPM to perform any of these functions for you. Instead, as we understand it, the SPM contract actually requires the Association to hire a law firm and pay attorneys’ fees for these services. Your Board of Directors has already signed a contract with a law firm to handle these collections. Please keep in mind that Diamond does not charge you anything for this service, but for some reason your Board is willing to spend your money on attorneys’ fees to perform the same functions you are currently receiving for free. This law firm will be charging you $175 an hour to perform these services, plus $150 for each demand letter, plus $350 to file a lien, plus an additional $500 for other legal services. This means that you may be paying more than $1,000 on delinquent accounts before they even go to foreclosure. Your Board has also agreed to pay this law firm an additional fee of approximately $2,000 per foreclosure to process foreclosures. Again, Diamond is paying all of these costs for you; you pay nothing. Right now your Association has more than 648 delinquent weeks. If you allow your Board to move forward with the termination of the Diamond management agreement and to allow this law firm to handle your collections, you and your fellow owners could be looking at paying more than ONE MILLION DOLLARS or MORE THAN $400 PER WEEK for the exact same services that you are currently receiving from Diamond for free.
$40 per week + $163 per week + $400 per week = $603 per week extra to have SPM as your management company. WHAT IS YOUR BOARD THINKING?
Your Board made several other false statements in its mailing, including: 1) “A majority of the owners have voiced their discontent with Diamond Resorts.” In fact, the great majority of the owners are 100% satisfied with the services provided by Diamond and have no desire to discontinue our relationship. 2) Diamond is somehow responsible for the decrease in RCI scores. In fact, this decrease was actually primarily the fault of the previous resort manager and Board members, who chose not to take Diamond’s advice on the RCI requirements. Diamond brought in a new resort manager. As a result your current RCI scores are well above Gold Crown benchmark. Your Board seems not to care about continuing with refurbishments to keep your Gold Crown rating, but rest assured that Diamond does. 3) Diamond does not care about the owners. This is ridiculous. Diamond cares about each and every one of you and wants to ensure that your hard-earned money is protected along with the quality of your future vacations.
You need to be aware that your Board has also been spending thousands of dollars of your money on unnecessary legal fees. This is an unbudgeted expense that may well result in a special assessment. Your Board is spending this unbudgeted money without your approval, and we think that is wrong.
SPM is now managing another Association within Polynesian Isles. Despite our best efforts to assist SPM, the transition has been neither smooth nor professional, and Poly IV guests are suffering due to SPM’s lack of preparation for this task. SPM actually refused to check guests in this past week, causing severe hardship on these families and damaging their vacation experience. Is SPM the management company you want to care for your vacation? We don’t think so.
You should receive written materials within a few days and you will need to respond immediately. In order to ensure that your vote counts, we need to receive your proxy on or before April 4, 2009. In the meantime, if you have any questions, or would like to speak with someone at Diamond about this situation or this solicitation, or would like to receive your proxy by email or by fax, please feel free to contact Marilyn Windsor at 702.823.7340 or at Marilyn.Windsor@diamondresorts.com, or Leanne Morrill at 702.823.7309 or at Leanne.Morrill@diamondresorts.com.

 

[AwayWeGo]

Clarification, Please.

Hi youmehs --

It is not clear from your entry whether on the 1 hand the reading material you provided is an official expression from DRI by a DRI spokesperson, or whether on the other hand you are a regular, walking-around, everyday, timeshare-owning newcomer to TUG-BBS who just happens to lead off by forwarding a piece of pro-DRI material that came from DRI & that may or may not represent your personal views.

That is, I'm assuming that both you & the reading material are from DRI -- an assumption that might not necessarily be correct, even though it's a natural assumption to make.

If that assumption is wrong, please set the record straight so that we'll know where you're coming from.

Thanks & welcome to TUG.

Full Disclosure: I don't own at Polynesian Isles. I do own at 2 nearby DRI timeshares where management control passed some years back from DRI's predecessor to an independent, owner-controlled HOA-BOD, which installed a an independent, non-DRI management company to handle resort operations. That has been a big success -- so much so that based on my limited exposure as a regular, walking-around timeshare owner who bought resale in 2002, I think the Polynesian Isle owners could advantageously go & do likewise if -- if -- they have a smart, savvy, no-nonsense owner-controlled HOA-BOD calling the shots for them. By me, it's not necessarily a good idea to take DRI's word for it that the Polynesian Isles HOA-BOD is fibbing to the owners. I mean, it's not like DRI doesn't have its own ax to grind, bigtime.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[DianeNYS]

Okay...

Now I'm REALLY confused

 

[timeos2]

Owners - Look into what is going on and get a qualified Board that represents you

As it turns out although I do not own at PI I have heard from both sides of the recently announced management change. As is often the case both sides feel they are in the right and can make a strong appeal for support. So what is an owner to do?

In general I am as strong a supporter of independent Boards as you will find anywhere. But simply being independent doesn't guarantee that a given Board is qualified. And the smaller the member count the more important the qualifications of each becomes. The second idea I tout for any Board / Association is openness and a willingness to communicate. The interaction between the elected Board members and the owners is what should drive the actions of the Board.

After hearing from both sides in this case it certainly seems there are some serious issues. The standard approach of support the Board may need some qualification. I would urge all owners to look carefully at the information being sent out, look at your ability to reach the sitting Board members (are they publishing contact information and freely granting access to very important documents like any potential management agreement that you will pay for and granting access to financial information giving the status of the Association(s)?) and, if at all possible, speak up as to what YOU see as the best move going forward. Ideally attend this meeting (yeah, I know it's not easy but having actual owners on site would be the very best way to assure a good outcome).

Only those that own at PI can make this come out in their best interest. It is short notice, its not particularly convenient and it takes some effort but if you own there take the next few days to get fully informed and let your thoughts be known. I do believe in the long run the proper decisions will be made but it won't happen if owners don't dig in and make it happen. Act now as this is your best opportunity to have a say in how your resort will operate going forward.

 

[td032309]

Latest Info for Polynesian Isles IV Owners...

Dear Fellow Owners:

This letter is to update you on the current status of the management situation at Polynesian Isles IV. As members of the Board of Directors, who are elected by you, the owners, we feel it is extremely important that you stay informed and updated on the situation at the Resort.

This Board feels that our primary focus should be to see the Resort maintained at the highest possible level, while expenditures are kept at the lowest possible level. One of the most important elements of the Resort is its management company. We want a management company that is going to put the owners first, work together with the Board and the owners in a friendly and supportive manner, place a real emphasis on Polynesian Isles IV, and be accountable to the Board and to the owners for its actions. The Board and many of the owners were not satisfied with the situation at our Resort. The main problem was what we believed the management contract to be one-sided and not in the best interest of the owners. We also had a sense that Polynesian Isles IV was just not important and that the owners did not matter.

Because of this situation, the Board of Directors made a decision to terminate the management agreement with Diamond Resorts International in accordance with the termination provisions of the contract. Following interviews with other management company candidates, your Board unanimously decided to sign a management contract with SPM Resorts, Inc. to take over the management of Polynesian Isles IV on March 16, 2009. SPM Resorts, Inc., with its main office located in Myrtle Beach, SC, manages 28 different associations totaling over 87,000 owners. In the termination notice to Diamond Resorts International, the Board asked that they cooperate with SPM Resorts prior to March 16, 2009. It was our hope to have a smooth and orderly transition from one management company to the other, so as to avoid any unnecessary problems or expenses for the owners.

Unfortunately, Diamond Resorts International and MMG Development, Inc. have chosen to not allow SPM Resorts use of the front desk or maintenance facility, even though Polynesian IV contributes to 60% of the cost for the maintenance of these buildings. However, please be assured that we have arranged for one of the units within Polynesian IV to be used for the front desk and maintenance is located off site until these issues are resolved. This Board will not allow Diamond to impose its will over what is best for this association and what is best for you, the owners.

If you are calling Diamond Resorts International, MMG, or the Resort regarding maintenance fees or reservations, please call (843) 238-5000 temporarily and your call will be directed to the person responsible for handling your situation.

We look forward to a long and mutually beneficial relationship with the new management company, SPM Resorts. The Board is excited by some of the ideas SPM Resorts has, and we hope that this management change will provide the owners with better service and make Polynesian Isles IV a better Resort. We want to thank you for your continued support of your elected Board of Directors, and we promise to continue to do the best job we can for you and for the Resort.

Sincerely,


Terry Byrd
Phyllis Skora
Rick Johnson

 

[falmouth3]

Very interesting letter from PI IV. What was the date on that letter? I don't recall seeing it.

I'm glad you posted it since I plan on calling for my 2010 reservaton soon. Now at least I have the correct number to get to the right people.

Sue

 

[TUGBrian]

I was contacted by some of the board members at the various PI resorts, I am helping them get online here to post their opinions and information for owners/TUGGERS to read.

 

[pgnewarkboy]

Dear Fellow Owners:

This letter is to update you on the current status of the management situation at Polynesian Isles IV. As members of the Board of Directors, who are elected by you, the owners, we feel it is extremely important that you stay informed and updated on the situation at the Resort.

This Board feels that our primary focus should be to see the Resort maintained at the highest possible level, while expenditures are kept at the lowest possible level. One of the most important elements of the Resort is its management company. We want a management company that is going to put the owners first, work together with the Board and the owners in a friendly and supportive manner, place a real emphasis on Polynesian Isles IV, and be accountable to the Board and to the owners for its actions. The Board and many of the owners were not satisfied with the situation at our Resort. The main problem was what we believed the management contract to be one-sided and not in the best interest of the owners. We also had a sense that Polynesian Isles IV was just not important and that the owners did not matter.

Because of this situation, the Board of Directors made a decision to terminate the management agreement with Diamond Resorts International in accordance with the termination provisions of the contract. Following interviews with other management company candidates, your Board unanimously decided to sign a management contract with SPM Resorts, Inc. to take over the management of Polynesian Isles IV on March 16, 2009. SPM Resorts, Inc., with its main office located in Myrtle Beach, SC, manages 28 different associations totaling over 87,000 owners. In the termination notice to Diamond Resorts International, the Board asked that they cooperate with SPM Resorts prior to March 16, 2009. It was our hope to have a smooth and orderly transition from one management company to the other, so as to avoid any unnecessary problems or expenses for the owners.

Unfortunately, Diamond Resorts International and MMG Development, Inc. have chosen to not allow SPM Resorts use of the front desk or maintenance facility, even though Polynesian IV contributes to 60% of the cost for the maintenance of these buildings. However, please be assured that we have arranged for one of the units within Polynesian IV to be used for the front desk and maintenance is located off site until these issues are resolved. This Board will not allow Diamond to impose its will over what is best for this association and what is best for you, the owners.

If you are calling Diamond Resorts International, MMG, or the Resort regarding maintenance fees or reservations, please call (843) 238-5000 temporarily and your call will be directed to the person responsible for handling your situation.

We look forward to a long and mutually beneficial relationship with the new management company, SPM Resorts. The Board is excited by some of the ideas SPM Resorts has, and we hope that this management change will provide the owners with better service and make Polynesian Isles IV a better Resort. We want to thank you for your continued support of your elected Board of Directors, and we promise to continue to do the best job we can for you and for the Resort.

Sincerely,


Terry Byrd
Phyllis Skora
Rick Johnson

I don't own here and have no stake in the matter. As far as I am concerned you can make any decision you want and it makes no difference to me.

Having read the above "information" from your board, I conclude that it says basically nothing. It states their "feelings". "Feelings" don't take care of the bills or the resort. If it were me in your shoes, I would DEMAND specifics from your board as to how they will save you money. I would also DEMAND that they answer the specific allegations made by DRI concerning collections.

 

[goldman]

Proxty Battle Heats UP!

Hi...I haven't been to TUG in 2 years or more, and admit that I haven't been paying attention anymore to the "politics" of timeshares, but just using or renting out our weeks with success. Today I received a letter from the Condo Association for Polynesian Isles in Kissimmee, and surprise! There apparently is a rumble going on among non-developer unit week owners to disassociate themselves from DRI for a variety of reasons that I haven't realized existed (except for the terrible rise in MFs and special assessments ever since the big hurricane that hit it a few years ago).

I don't exactly know what leaving Diamond Resorts would accomplish for me besides most likely losing the 5500 club points I have with them attached to my 2BR unit, and I don't want to do that. But--are there ANY benefits to my voting to do this? And, if the majority decides to leave DRI, does that mean I HAVE to give up my points attached to DRI? How will that affect my using my week in the future? I can call DRI or the person who wrote the letter (or maybe not; there's just a fax # there with a Lawyer's name), but that will only give me biased information and quite possibly not the truth as to how it would affect me and my usage of my week/points.

Does anyone here own at Polynesian Isles and have an idea of just what the problem is between that resort and DRI? And if you do own there, do you have an opinion as to whether it would be better to break up with DRI or not? Today is first I've heard of this "controversy" and I really am in the dark and pretty confused...Help!!! Thanks, Diane

Diamond International has their facts all wrong and the owners need to have a complete understand of what has led up to these actions by the board. Anyone interested in knowing the true facts are asked to get in touch with one of the board members. SPM has offered a plan by which we can operate our resort more profitably and with less problems between management and the owners. VOTE your blue proxy and let Diamond be releived of this responsibility at Polynesian Isles. Your Board of Director have spent hundreds of hours in your behalf to get you the best management team available. We have been through tuff times before, and now is no time to lay down and let Diamond run over us!

 

[goldman]

Polynesian Isles 1 Board of Directors

Dear Fellow Owners,

By now you should have received your proxies to discharge Diamond Resorts as your management company. It is IMPERATIVE that you return these proxies as quickly as possible so that a vote may take place on April 7, 2009. Your Board has decided to pursue this action based on just a few of the following reasons:

• The rising management fees levied and increased expenses proposed by Diamond Resorts

• Diamond Resorts’ continued failure to pay assessments and late fees on their units until after our annual audit reveals them.

• Loss of the resort’s Gold Crown rating and failure to inform the Board of Directors that the status was in jeopardy.

• Conflict of interest - since Diamond Resorts is the developer, at times they have not act in the best interest of the owners, but rather in their best interest.

• Rising delinquencies with little or no collection efforts, resulting in an increasing number of unit weeks Diamond gains control of due to the Interval Recovery Agreement.


Polynesian Isles Condominium IV Association, Inc. has already been successful in terminating Diamond Resorts as their management company and retained SPM Resorts, Inc. SPM Resorts, Inc. has a very successful history of keeping maintenance fees at a minimum while increasing quality. They have hired Dottie Arnold (who was our General Manager for 10 years) to return as Polynesian IV’s General Manager.

We do not wish to see our wonderful resort operated as two separate properties, causing undue inconvenience to our owners and guests, but as one property under one general manager. Please appoint me, Carlos Costa – President of Polynesian Isles Resort Condominium Association, Inc., to vote your proxies, sign, date, and either mail or fax (407-849-1119) immediately. IT IS VERY IMPORTANT THAT YOU EITHER ATTEND THE MEETING OR PROVIDE YOUR PROXY.

Thank you!



Carlos Costa
President
Polynesian Isles Resort Condominium Association, Inc.

 

[AwayWeGo]

A Few Words By Way Of Introduction Would Be A Plus.

Hi goldman --

Where are you coming from & what is your connection (if any) with the timeshare & the HOA-BOD ?

I find it easier to sort these things out when I already know the people (e.g., if they're regular TUG-BBS participants), & when newcomers spell out a little something about their background.

Welcome to TUG -- & lets hear it for independent, owner-controlled timeshare HOA-BODs.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[goldman]

All it will mean is that DRI will no longer manage the resort. In the past, resorts have jetisoned Sunterra but, those units that were in THE Club stayed in THE Club. An example would be Gatlinburg Town Square. GTS was once managed by Sunterra but, they decided to get rid of Sunterra and bring in another management company. DRI still lists units availabe for internal exchange with GTS. Those are the units sold by Sunterra that remain members of THE Club.

You're association is probably wanting to get rid of DRI due to their management fee's. From what I can tell, they're considerably higher than most. It may also be that DRI is trying to dictate changes that they feel aren't necessary, needed or wanted by the owners of this resort. If that's the case, it's time to move them out and bring someone in that will manage the resort the way the owners of the resort want it managed.

You are right, they are out to control without regard to the owners will being!

 

[goldman]

Hi...I haven't been to TUG in 2 years or more, and admit that I haven't been paying attention anymore to the "politics" of timeshares, but just using or renting out our weeks with success. Today I received a letter from the Condo Association for Polynesian Isles in Kissimmee, and surprise! There apparently is a rumble going on among non-developer unit week owners to disassociate themselves from DRI for a variety of reasons that I haven't realized existed (except for the terrible rise in MFs and special assessments ever since the big hurricane that hit it a few years ago).

I don't exactly know what leaving Diamond Resorts would accomplish for me besides most likely losing the 5500 club points I have with them attached to my 2BR unit, and I don't want to do that. But--are there ANY benefits to my voting to do this? And, if the majority decides to leave DRI, does that mean I HAVE to give up my points attached to DRI? How will that affect my using my week in the future? I can call DRI or the person who wrote the letter (or maybe not; there's just a fax # there with a Lawyer's name), but that will only give me biased information and quite possibly not the truth as to how it would affect me and my usage of my week/points.

Does anyone here own at Polynesian Isles and have an idea of just what the problem is between that resort and DRI? And if you do own there, do you have an opinion as to whether it would be better to break up with DRI or not? Today is first I've heard of this "controversy" and I really am in the dark and pretty confused...Help!!! Thanks, Diane

CLUB stays the same, no lose of points! SPM will honor every owner!

 

[goldman]

CLUB stays the same, no lose of points! SPM will honor every owner!

Two letters have been posted to help answer your questions, but we as your board of director are trying to do what is best for you!

 

[goldman]

Opps! we have the rest of the letter

POLYNESIAN ISLES RESORT CONDOMINIUM
ASSOCIATION, INC.

Dear Owners:

You have received a proxy requesting your vote to discharge Diamond Resorts as your management company. It is our belief that it’s in the owners’ best interest to hire an outside, independent management company who has no ties to sales, but whose sole purpose is to manage our resort and act in the owner’s best interest. You have now also received a proxy and mailing by Diamond stating that under SPM your management fees will increase that is simply not true. SPM manages many resorts in the Orlando area and said maintenance fees for those resorts are less than we are currently paying with Diamond. It is the Boards intention to try and decrease the maintenance fees for all owners.

Diamond Resorts was notified last June of our unhappiness with their management and was advised that we would be interviewing new management companies to see what they could offer. Diamond even suggested we contact VRI, SPM, & Evolve Management. Together, after interviewing several management companies and speaking with Resort Boards of Directors, both the Polynesian Phase I and Phase IV Boards of Directors felt confident SPM Resorts, Inc. was the management company who had the best “track record” and who best met our needs. As a result, they were hired by the Polynesian Isles Resort IV Board and are already on property servicing our guests, in spite of all the “road blocks” thrown up at them by Diamond Resorts. They have been denied access to the Clubhouse and Maintenance/Housekeeping Building and are conducting check-ins/check-outs in Unit 812.

This week, our Phase I owners were asked to attend a meeting conducted by Diamond and were given a very distorted, bleak picture of why we chose to change management companies and how this change would adversely affect the owners, costing them a great deal more money in maintenance fees. The truth is, had we not decided to make the change, we would have found ourselves in serious financial trouble, and owners would not have been given priority in their ability to book reservations, as they always have been in the past, because Diamond is using the space for marketing and wholesaler guests who will take timeshare tours. Owners are telling us that Diamond has now begun harassing them while staying on property, trying to get their vote to keep Diamond on as Phase I’s management company. While Diamond is telling owners they are doing everything possible to make the transition as seamless as possible, again, that is far from the truth. In fact, Diamond is making this transition as difficult as possible for everyone. Owners staying at the resort are seeing first-hand the problems. Now, our owners’ main concern is that we won’t get enough owners to return their proxies so that this change in management can quickly be made.

As fellow owners and your Board of Directors, our goal has always been to put you first and foremost, above all other guests, and provide you with the best possible vacation facilities at the lowest price. Diamond is telling everyone Polynesian Isles can function under two separate management companies and operate as two separate resorts. Our resort is far too small for this, and the quaint, enjoyable atmosphere as we now know it would be lost forever. NO ONE WANTS THIS! PLEASE GIVE US YOUR SUPPORT and return your proxy designating me, Carlos Costa, to vote your proxy allowing us to discharge Diamond, so that we might once again function as one property, under one management team, with Dottie Arnold as our General Manager. PLEASE FAX YOUR “BLUE PROXY” TODAY to 407-849-1119.

Sincerely,


Carlos Costa
Gary Emken
Eddie Lofton

 

[goldman]

I was contacted by some of the board members at the various PI resorts, I am helping them get online here to post their opinions and information for owners/TUGGERS to read.

Thank you so very much for your help! We just want people to hear the truth and make good decisions! If the board didn't care they wouldn't do this job for FREE! Therefore, supporting your board in this decision is very important and URGENT!

 

[AwayWeGo]

No Special Breaks For The Timeshare Company.

Diamond Resorts’ continued failure to pay assessments and late fees on their units until after our annual audit reveals them.

It's bad enough if the timeshare company stiffs the resort on payment of fees for company-owned units.

It's worse if the HOA-BOD lets the timeshare company get away with it.

No E-Z payment plans for company-owned units unless E-Z payment plans are also offered to the regular, everyday, walking-around timeshare owners.

No break for the timeshare company on company-owned units that are in arrears on fees & assessments. If the company is not paid up by the due date, then they're locked out of their units, period, same as a regular walking-around owner would be.

If being locked out for non-payment happens to goof up the timeshare company's use of the company-owned unit -- e.g, if they'd given a club member a reservation to check in, rented it out, deposited it with RCI or I-I, etc., -- that's tough & that's strictly on the timeshare company, not the HOA-BOD.

The same obligations & consequences apply to the timeshare company that apply to all the individual owners of units at the resorts.

Unfortunately, it sounds like the habit that has set in at Polynesian with regard to tolerating timeshare company laxness can best be summed up in the observation Give'm An Inch & They'll Stick It In Your Ear.

It that's how it's been in the past, then no more -- from here on out starting now.

Fair is fair.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[lv_maui]

Goldman, how can you make this statement

CLUB stays the same, no lose of points! SPM will honor every owner!

Are you in a position to make statements for the Diamond Club?

 

[ecwinch]

You are right, they are out to control without regard to the owners will being!

Goldman - could you respond to the post below. Generally speaking we dislike shills, but we do make an exception for passionate owners.

Given your sudden appearance, and nature of your responses, we just want to understand where you are coming from. Ignore the large type - Alan is not shouting at you.

Hi goldman --

Where are you coming from & what is your connection (if any) with the timeshare & the HOA-BOD ?

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[pgnewarkboy]

Somebody on the board ought to know HOW MUCH MONEY YOU WILL BE SAVING by switching. I haven't seen that information posted. A logical question is WHY NOT! The new management team should have already told the board what the cost will be. Voters should know what that will be. This information is within the known universe of things that can be easily determined.

If you Polynesian people don't care to know how much it will cost under new management that is up to you. It sounds to me like your board is not disclosing very much information in support of the change. Good luck. Best Wishes. Dream on. Thankfully, it is not my problem.

 

[AwayWeGo]

Large Type, Shmarge Type.

Ignore the large type - Alan is not shouting at you.

Ignore at at your peril.

Besides, it's only Medium (i.e. Size 3) -- not Large (i.e., Size 7).

To illustrate the difference, this entire entry is in Size 3 except the following brief example of . . .

Size 7​

. . . not that there's anything wrong with Size 7.

So it goes.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

 

[happytraveler1]

Do you Polynesian Owners attend Owner Meetings held at the resort? That could help you better understand the current situation for the Board.

 

[ecwinch]

So it goes.

-- Alan Cole, McLean (Fairfax County), Virginia, USA.​

Alan - I understand SIZE does matter.

No offense intended, and I hope none was taken. My apologies if I offended you.

 

[goldman]

Poly I at Polynesian Isles Kissimmee

Several months ago Diamond International Management Company notified the Board of Director of a immediate 15% increase in management fees. The Board PolyI and Poly 4(Polynesian Isles, Inc.) in Kissimmee, Florida immediately rejected that increase and notified Diamond International Management we were not happy and they suggested we look for another management company. We have done so and have been in touch with several other companies, before settling on the SPM company out of Mytle Beach, SC as being the best fit for our size resort. Now Diamond is doing everything possible to block a smooth transition from Diamond to SPM. We are seeking an affirmative vote of confidence from our fellow owners in Poly 1 as Poly 4 has already made the first step in the transition process to SPM management. Immediate action is required by our owners in order to avoid any additional costly court action for Poly 1. This has not been a quick decison, in fact hundreds of hours have been devoted to serious consideration of who would provide the best management for our owners.