Dear Lake Okanagan Resort Timeshare Owner:
It has been a year of both challenges and impactful situations at the Lake Okanagan Resort. Many of
which do not affect the timeshare owner and some which do. However, we always encouraged feedback
from the timeshare owner.
It was very rewarding to see timeshare owners indulging themselves in the Marina, pools, and many
other amenities provided by Lake Okanagan Resort. We understand that there is still a lot of work to do
in order to weather through the continued high cost of running timeshare operations. With your help and
continued support, we will work together to continue down the path towards building a healthy and
vibrant facility at Lake Okanagan Resort.
Delinquent owners have unfairly burdened Lake Okanagan Resort and our timeshare owners. We have
been diligently working with third party Company to collect outstanding fees and will continue to do so
next year. Starting in February 2020, we have again been sending owners with outstanding balances to
collection to reinforce accountability. We urge delinquent owners to contact Lake Okanagan Resort as
soon as possible to settle their payments.
Lake Okanagan Resort continues to permit timeshare owners to terminate their leases. The cost of
termination is $4,805 per lease with the early termination discount, which expires on February 15th
2023, payable by cheque made to "Lake Okanagan Resort" or e transfer to
ar@lakeokanagan.com.
Should you wish to terminate your timeshare lease, kindly sign the Timeshare Termination Agreement
enclosed and mail the signed Agreement together with the cheque to our head office at: Lake Okanagan
Resort PO BOX 32625 Richmond, BC V6X 3Sl. or emailed signed copy to
customercare@lakeokanagan.com if you are doing e transfer. If you have any questions or concerns,
please contact us at
customercare@lakeokanagan.com, 1-800-663.3273.
Thank you again for contributing towards another year at Lake Okanagan Resort. Our best wishes to all.
Our timeshare owners, team and community remain our top priority during this challenging time. Let us
all work together to keep our resort and community safe. Stay safe and take care.
Warm regards,
Lake Okanagan Resort