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Key West Resorts and Insurance

Quinte said:
Link to NOAA satellite images of Key West.
  • HYB: landscaping looks somewhat damaged, pool is green, but don't see anything major.
  • HWP: still see green grass, looks like utility trucks in the back doing work.
  • HSH: don't see any major roof damage.

https://storms.ngs.noaa.gov/storms/irma/index.html
Click to expand...

Thank you for the link.

Beach House dock is damaged.

We really need some boots on the ground to know what the true damage may be.
 
From the facebook pages for each resort, Hyatt basically says they can't get in there to key west to check things out yet. Coconut plantation up in bonita springs seems to have survived with minimal damage.
 
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I would imagine FL DOT will have to make a structural inspection of every bridge leading out there.

I'd say if Hyatt really wanted someone out there, they could fly in. However, having just called the airport (ATIS, FBO, and managers office), all of the phone lines are down. My guess is the airport is currently unmanned.
 
Cropman said:
Just out of curiosity does anyone know what the deductibles and amount of insurance is on the three KW resorts? Sitting here watching live webcams of Key West on YouTube and can't believe how many people are still there. I'm praying everyone stays safe and damage is minimal.
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The bad part of this is Sunset Harbor cannot perform the scheduled major upgrade work normally scheduled during mid-September when the resort is closed for a week.
 
From the Keys Tourism site:
In the wake of Hurricane Irma impacting the Florida Keys, infrastructure evaluations and restoration efforts are underway, according to Keys officials.

While residents and business owners were permitted back into the Upper Keys on Tuesday, visitors have been asked to postpone any near-term plans to vacation in the island chain.

Some areas of the Keys are likely to be ready to accommodate visitors before others. An exact reopening date for all regions is not yet known, but Key West city officials expect their island will open by Fantasy Fest, the annual costume and masking festival that is set to start Friday, Oct. 20.
 
Sapper said:
Thank you for the link.

Beach House dock is damaged.

We really need some boots on the ground to know what the true damage may be.
Click to expand...
True. A look from a satellite only partially shows any structural damage. But boots on the ground will reveal the effects of the storm surge and damage from flooding.
 
What is latest information on the Key West resorts and the cruise port?
 
pedro47 said:
What is latest information on the Key West resorts and the cruise port?
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Cruise port is closed until further notice along with Tortola, St Thomas and Sint Maarten.
 
We were on the phone this morning with Hyatt about a guest reservation for my daughter. Per phone report the resorts in the Keys suffered only minor damage, mainly
landscape, trees , brush. An official note from Hyatt should be coming out the end of this week, or early next week. Resorts are due to open early October.
 
The official HRC update of 8:00 pm 9/20 "recommends that guests with reservations for October 22 consider cancelling while guests with reservations for October 29 hold them at this time."

HSH Facebook's report on 9/19 notes that HRC "Resort management is now onsite and initial inspections show minimal visual structural impact in the form of some broken windows. A professional restoration company will be brought in to inspect for water intrusion and internal structural damage .... and believe this will occur some time this week. We will continue to suspend all near-term reservations .... through September 30, 2017. We will provide an update should this date be extended."

My thought is that with Fantasy Fest week starting on October 22, the expectation is that all HRC KW properties will be open on October 22 and the "9/20 official HRC update" contains an abundance of caution. FWIW: while the official HRC position prior to the 8:00 pm 9/20 update was that they "are not accepting reservations for the KW properties thru November" - however contradictory to the official HRC position, you could book the KW properties for various October dates online via the HRC website. The HRC website shows availability at HSH starting on 10/1 thru 10/22 - but no availability for the week of 10/22. Expect that no one with 10/22 FF reservation is cancelling at this time.
 
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On the fb group a guest with a reservation received a letter saying there was water damage at Coconut Plantation.
 
All Key West resorts reopen Oct. 8!
 
dioxide45 said:
Can you provide a link or a source?
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It is from a Hyatt timeshare resale agent on FB. I asked him where the information was from so will let you know.
Just got off the phone with Hyatt sales at Coconut Plantation. They went over the portfolio program with me as now
AZ is authorized to sell it so he could answer my questions. He reported lots of water damage there from leaking roofs.
They are replacing drywall and rugs in many units. He said Siesta Key fared well.
 
Each of the KW properties sent an email on Thursday, 9/21, to owners noting that reservations through Oct 6 were being suspended. The email doesn't say they will be open on October 7, but that's the assumption by most.
 
Was in Key West for a week, just returned. Walked around Sun Set, they were busy with the landscaping, all looks pretty much cleaned up and in good shape. Was told they did get a little water infiltration, but no flooding. KW its self...the tourist industry (restaurants bars etc), the staff want and need the tourist dollars.
 
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