Program Doubled
It has been pointed out by Glenn on the Wyndham owners forum that they have not been dividing by two in previous years to determine his program fee rate category and that is what also seems to be true in my case.
My program fee doubled from $32.13 to $64.26 because Wyndham charges me for every year use on the program fee. That can't be legal! I get to use 126K points every even year. Wyndham's explanation is that they charge the $.51 on the total contract points, 280K. But since I have 126K EOY even, my contract total for 2011 would be 154K, not 280K. You can't can't charge me money on what I don't have. Now in the past, they have spread the cost over two years and that is ok. Or they could charge me one year and not the next. But they can't charge you for points you do not have. I can't see it.
I sent an email online and I am waiting to see what kind of response I get from them IN WRITING. Here it is:
I just got my 2011 assesments and it is one part I do not understand. Although I am not happy with the rise in fees per thousand points, I do realize the need to keep cost in line with expenditures to insure a profitable run resort structure. However, I think that you are illegally charging EOY users Program Fees and here is why;
1) According to the letter I received that explains all of the charges, it states that the program fee is charged on total contract points. Since I have an Every Other Year Contract and the upcoming year 2011 is an odd year, the 126,000 points are not a part of my contract for this year. My letter states that my total contract is 280,000, which consists of 154,000 annual points + 126,000 EOY Even points. So the points I would receive for 2011 are 154, 000, not 280,000. If I use 2012 points in 2011, then in 2012 I would only have 154,000 points and not 280,000. There is no way I can have it both ways, so I can't legally be charged both ways. My total Contract points for 2011 is 154,000. I should be charge as such,
2) I am being penalized for having an EOY contract and having to pay twice as much or the same as a member who has 126,000 points every year. This memeber gets to use these points, deposit them into RCI or II and do anything they please. I only have half the capability, yet I have to pay the same fee. This is not right and needs to be revisited.
3)I have no idea what made the planners decide to penalize EOY members, but on the face of i, it is a poor strategy at best and an illegal action at worse. I don't want to bear the burden with these unequitable charges. If this company needs funds, then the funds should come from all of the members equally and the cost distributed evenly depending on how many points a members has and not the type of points a member has.
I hope that you would reconsider your actions(plans) concerning this matter and make for a more equitable situation. Thank you for any and all considerations.
Truly,
Gordon XXXXXXXXXX
