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Just arrived in my newly acquired free timeshare

I've been to three Innseasons and they were all VRI managed. so I guessed that most of them were. That the general manager is responsible for the housekeeping crew makes VRI look a bit better. VRI also took over managing that other Dennis D resort just up the street, which was one of the worst stays I've ever had, and owners said it was a lot better when VRI took over. I'm glad I missed the older management.

Are you talking about South Mountain? That is a Blue Green resort. Are you saying VRI manages South Mountain also? We stayed there last Sept on an exchange and it was ok. I actually like the ambiance there better than Pollard Brook, but we had a cheesy fake fireplace and the jacuzzi in the bedroom didn't work. But all else in the unit Pollard Brook. I like that you can walk into the town from that resort and it is just "prettier".
 
I find it interesting that I sent the General Manager here an email regarding my satisfaction with the unit, since I had a lot of conversations through email with him when acquiring it and I wasn't happy at the with some things another owner told me about our unit. He said to stop by his office when I got here. Well, he didn't respond to my email this week. I did drop by his office, but he wasn't there so I left a note. Still no response back from him.

Geez.....Just wanted to touch base and let him know I appreciated his being above board with the unit updating info. and so forth and have him realize I am not a nightmare new owner- well- maybe just a little....lol! :rolleyes:
 
On another note, the outside pool was closed today due to a 6 or 7 year old having a number 2 accident. In all our years of timesharing anywhere- even with Smuggs' 8 pools- have never had a pool close for any reason- been lucky. I guess there's always a first time! At least we had the option of using the indoor pool.
 
Are you talking about South Mountain? That is a Blue Green resort. Are you saying VRI manages South Mountain also? We stayed there last Sept on an exchange and it was ok. I actually like the ambiance there better than Pollard Brook, but we had a cheesy fake fireplace and the jacuzzi in the bedroom didn't work. But all else in the unit Pollard Brook. I like that you can walk into the town from that resort and it is just "prettier".

He is talking about Village at Loon Mountain.
 
I am naive. What does back office mean then in this case? What do they manage exactly?
So I didn't know the Pollard Brook owner also owned Loon.
 
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Bye-bye, Wyndham

We decided long ago that we would associate ourselves only with "independent" timeshare facilities and we summarily dumped any and all "chain"-affiliated intervals (including within Wyndham and Legacy Vacation Club, the latter being the reincarnated version of bankrupt Celebrity Resorts). We've never regretted that decision.

Likewise. Bye-bye, Wyndham. Hello, Egrets Pointe.
 
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