SamKnows
Broadband Report Card
August 2015
Provider: Charter/60x4
Unit ID: 8335
SamKnows
There's more to broadband performance than speed alone. We're measuring a range of different metrics to get the complete picture on performance of ISPs nationwide. This report card shows how your broadband connection has performed over the last month.
For more detailed statistics, please visit the dashboard..
Project Update
September 2015 is a FCC reporting month, so please ensure your device remains connected.
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Downstream throughput
Downstream throughput (or download speed) is the most commonly associated metric with broadband performance. It dictates the rate at which your computer will be able to fetch content (e.g. web pages, pictures, music, video etc) from the Internet.
64.37Mbps
Average
33.21Mbps Min16:00, 08/29/2015
64.95Mbps Max04:00, 08/04/2015
chart illustrating Downstream throughput
Upstream throughput
Upstream throughput (or upload speed) is the measurement of the rate at which your computer will be able to send or upload content (e.g. pictures, music, videos etc) to the Internet.
4.20Mbps
Average
3.71Mbps Min22:00, 08/09/2015
4.48Mbps Max16:00, 08/15/2015
chart illustrating Upstream throughput
Latency
Latency is the measurement of how long it takes one packet to be sent to one of our test servers, and then returned back to you. This can effectively be thought of as the responsiveness of the connection between your home and our servers out on the Internet.
28.85ms
Average
28.26ms Min03:00, 08/20/2015
30.13ms Max23:00, 08/20/2015
chart illustrating Latency
Packet loss
Packet loss is relatively rare in modern networks. That said, some broadband providers have been known to suffer high packet loss at peak times. If this is the case for your ISP then you may find that time sensitive applications such as Voice over IP (VoIP) and online gaming will suffer.
0.02%
Average
0.00% Min00:00, 08/02/2015
4.37% Max17:00, 08/12/2015
chart illustrating Packet loss
If a metric is not viewable, we have not received sufficient amount of data over the last month.