Carolyn
TUG Member
- Joined
- Jun 6, 2005
- Messages
- 1,237
- Reaction score
- 10
- Location
- Carmel, Indiana
- Resorts Owned
- Westin St John
WJL St Lucia
St James Club Antigua
Charter Club Marco
Sheraton Desert Oasis
I have had an ongoing request with II since Feb. 2013 (14 mos ago) for an exchange in Jan. 2015, which is also the month my deposit expires (but can extend for 1 year for $189) I have requested a lot of resorts for the enitre month that I don't think are unreasonable. They keep calling me and saying they "are working on it". Today I asked the Rep. about cancelling this ongoing search, extending my week (by paying them the $189) to Jan 2016. He said if I did that, I could only do a flexchange, booking only 60 days out. Is this really true? He said this would happen even if they never matched my exchange, but I would get my exchange fee back at this time (gee....thanks).