islander222
TUG Member
- Joined
- Jul 11, 2005
- Messages
- 84
- Reaction score
- 0
I exchanged a week online that was eligible for an A/C. I did a request first. Within a couple of days I received notice that I received the requested week. My account never showed that I received the A/C. I called Interval today. The rep checked and said yes, I was supposed to receive an A/C for the week I exchanged. She asked someone in the office why I did not receive my A/C. When she came back to the phone, she said since I requested first instead of depositing first, I am not eligible for an A/C. I told her I had never heard that or I would not have done the exchange. She said she had never known that until today either.
Just wanted to let everyone know about this II policy in case you didn't know either.